Honda Village

They were helpful to find the correct car for me. I did not feel to be forced to buy a car there. They also offered good paying options to help me to afford the car. The employees professionally treated ev not feel to be forced to buy a car there. They also offered good paying options to help me to afford the car. The employees professionally treated every detail of the purchasing all the time. They clearly explained every step from testing the car to purchasing the car. I will recommend this dealer to my friends. More

I had researched the car I wanted, and what I wanted to pay. I was not looking forward to car shopping alone, but when I met with Raja, he was extremely patient and polite with me answering all my questio pay. I was not looking forward to car shopping alone, but when I met with Raja, he was extremely patient and polite with me answering all my questions in a way that I could understand. He did everything he said he would, and he actually went above and beyond the call to make sure that I was OK with my purchase. This young man is a KEEPER, and you should be proud to have him represent your company. More

Customer Service - I was very pleased with the customer service I experienced while at Honda Village. Everyone was friendly and helpful and assisted me with every question I had. Quality of Work - I service I experienced while at Honda Village. Everyone was friendly and helpful and assisted me with every question I had. Quality of Work - I was very pleased while introduced to the service department at Honda Village. It was apparent that everyone is knowledgable and experienced, and will be providing me with the highest level of service whenever I may be needing work done on my new car. Friendliness - I was very pleased with the friendliess of everyone I encountered while at Honda Village. I especially recall during my brief introduction to the service department that, even though they were incredibly busy, a service member took the time to smile and say hello before he returned to his busy schedule. As a customer, I appreciated that. Mr. McGrath, the salesman who handled my sale, was exeptionally friendly and willing to go the extra mile to help complete my sale. He was patient and answered all of my questions to the best of his ability. Overall Experience - Overall, I was very pleased with my Honda Village experience. I felt comfortable throughout the process. I thought everyone there was helpful and informative. I was very happy with the deal I received for my new car, and although I didn't walk in there intending to buy that particular day, I was so pleased with the offer that I couldn't walk away. Price More

My husband and I just purchased a used Ridgeliner. Manny was very helpful with any questions we had. If he didn't know the answer, he found someone who did. He is friendly and outgoing and was a pleasure t was very helpful with any questions we had. If he didn't know the answer, he found someone who did. He is friendly and outgoing and was a pleasure to work with. Although he is fairly new to the sales department, you wouldn't know it by working with him. He is very knowledgable and tells you in detail all about the vehicle you are buying. If you go to Honda Village, ask for Manny, you'll be glad you did. More

Sales person went out of his way to make the deal happen. Some negatives: They did not work on two of the negotiated follow-ups - removing small dents and detailing the car - but I still find my experi Some negatives: They did not work on two of the negotiated follow-ups - removing small dents and detailing the car - but I still find my experience satisfactory. (I bought a certified used car). Other plus: The service department was very helpful in addressing noises that we heard after picking up the car. More

I am a three-year customer with this dealer and the service has been excellent with my leased car. This will be my second lease with them and the process was easy and "painless". Chris Wilcox is an e service has been excellent with my leased car. This will be my second lease with them and the process was easy and "painless". Chris Wilcox is an excellent resource and has excellent and timely follow-up More

All Massachusetts Honda Dealers Certified Dealer Name All Massachusetts Honda Dealers Certified Dealer Name Review Count Average Rating DealerRater.com Certified Prime Honda 202 4.8 DealerRater.com All Massachusetts Honda Dealers Certified Dealer Name Review Count Average Rating DealerRater.com Certified Prime Honda 202 4.8 DealerRater.com Certified Bernardi Honda 195 4.7 DealerRater.com Certified Atamian Honda 131 4.7 DealerRater.com Certified Honda Cars of Boston 39 4.6 DealerRater.com Certified Lundgren Honda 28 4.3 DealerRater.com Certified Honda Village 69 3.3 DealerRater.com Certified Commonwealth Honda 29 2.7 Kelly Honda 26 4.7 Ron Bouchard's Auto Stores 16 4.2 Honda North 15 3.4 1 2 3 Cars For Sale By Honda Village Dealership Amenities Plasma TV Complimentary Continental Breakfast Courteous and Friendly Staff Convenient Location After Hours Drop-Off Cable TV Children's Play Room Customer Lounge Area Drive-In Service Express Service Free Coffee Free Drinks Free Loaner Cars Free WiFi Instant Financing Laptop Computers Parts Store Pet Friendly Shuttle Service Valet Parking Vending Machines Twenty-Four Month Rating: 3.3/5 Customer Service: 1 Star 3.2 Quality of Work: 2 Star 3.4 Friendliness: 3 Star 3.4 Overall Experience: 4 Star 3.2 Price: 5 Star 3.5 About Honda Village Certified: Honda Village This dealership is a DealerRater.com Certified Dealer and is committed to providing quality customer service. As a Certified Dealer, Honda Village has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater.com Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconcilation period has ended. This dealership is available to supply quotes for new vehicle inquiries. * All Dealer Reviews * Sales Reviews * Service Reviews * Only Positive * Only Negative wjrjr87 7/6/2009 3:33:29 PM Overall Rating: 5 Customer Service: 1 Star Quality of Work: N/AN/A Friendliness: 3 Star Overall Experience: 4 Star Price: 5 Star Review Options Write a Review Report This Review Respond to this Review Send to a Friend Add to My PowerList Reason for Visit: Sales (New) I recommend this dealer: Yes Employee(s) Dealt With: Raja Jamaleddine My Review of Honda Village: This was my first time Honda Village to lease a car. Working with Raja Jamaleddine was a pleasure. He explains things in a way the consumer can understand. Undecided on which model to get, he explained the differences in all I was considering (Accord, CRV, Civic).And worked diligently to get me a good price The trade process was easy, and the price on the new Accord EX was excellent. I love the car and it works for my bcak. I will absolutely be back when the time comes up and my lease ends. More

I went back to Honda Village to purchase my 3rd Honda from them. Working with Anthony Palladino was a pleasure. He explains things in a way the consumer can understand. Undecided on which model to get, h from them. Working with Anthony Palladino was a pleasure. He explains things in a way the consumer can understand. Undecided on which model to get, he explained the differences in all I was considering (Accord, CRV, Civic). The trade process was eaasy, and the price on the new Accord EX was excellent. I love the car. Joe Chang, finance manager, worked diligently to ensure we got the best terms available. I will absolutely be back when the time comes to purchase again. More

I went to this dealer for a new car (2008 Civic SI Sedan) and was generally happy with the experience. Going to buy a car, whether new or used, is always a very stressful proposition, and this was no differ and was generally happy with the experience. Going to buy a car, whether new or used, is always a very stressful proposition, and this was no different. I went to this dealership in Newton, MA because my girlfriend and her family are close personal friends with the owner and have purchased several cars from them over the years. I was referred to them, and as a result my girlfriend got a $200 American Express gift card which was great. My sales representative was David Avery, and he like any salesperson could be a little pushy, but that was expected. Although I have to say, David was probably the most genial salesman I've worked with and can say that he was a genuinely nice guy. I traded in my old 2005 Civic LX Special edition, and they gave me a very good price for it, and also came down on the price of the leftover 2008 SI, so I am pretty happy with the purchase numbers, but it took more than a little haggling. I had good leverage concerning the personal relationship my girlfriend's dad had with the owner, and so that helped on that end but regardless of that, they are still in the business of making money despite what they might say. Overall, I can say that Honda Village was the best Honda dealership I've ever been to, in terms of friendliness and professionalism. But beware, all car dealerships are there primarily to make money, and one should go in with that mentality. More

I yesterday bought a used Honda CR-V from Honda Village. I found the price posted in their website was good. I called them and checked for the availability of the same. When I reached the showroom and me I found the price posted in their website was good. I called them and checked for the availability of the same. When I reached the showroom and met James, the sales manager and he introduced Edgar as the sales person to further the process. Edgar was a very nice guy, treated us with respect and friendly. I test drove the vehicle and I liked it. He mentioned all the details and showed me the carfax and other maintenance records of the car. We sat in the sales cabin started arriving at the details and even while bargaining for my price range, he was very cool and professional. To complete the negotiation Edgar got James to the table and we finalized the deal. The experience was totally cool and I never felt any kind of pressure or cheap tactics basically associated with a car purchase. No additional add-ons forced on us after the price is finalized. Signed the basic papers required to agree on the purchase and then worked with the finance department. Since the financing is not as I expected, I said to the finance manager Ival that I will do that on my own, he said no problem and gave me the details required. I arranged my own loan and he was more than happy to complete the purchase without any issues. Though I did not finance with them, Ival gave me a good deal for the extended warranty. The total experience was really enjoyable and I really appreciate Edgar and James for the way they made my car purchase a breeze. More