Honda Van Nuys - Service Center

Tony, the Service Advisor, was very helpful, considerate and did not try to sell me something I did not need. I was happy with the service. and did not try to sell me something I did not need. I was happy with the service. More

Jeremiah was very professional and helpful. He showed me the computer screen showing what would be done for my service and gave me the costs upfront. I appreciate that! He showed me the computer screen showing what would be done for my service and gave me the costs upfront. I appreciate that! More

East to make appointments. The service department is great. My last visit wasn't scheduled--just one of those things that happens and there's no time for appointments. I just s The service department is great. My last visit wasn't scheduled--just one of those things that happens and there's no time for appointments. I just showed up, explained what I needed and that was it. More

Service doesn’t seem to really check everything. They recommended I replace the belt tensioner during a an oil change. I declined due to costs and got it replaced somewhere else. During my last oil They recommended I replace the belt tensioner during a an oil change. I declined due to costs and got it replaced somewhere else. During my last oil change, they stated that it still needed to be replaced. I asked if they recommended it again because they actually checked it or if it was because the previous record said so. They admitted it was because of the previous record not because they actually looked at it. I won’t return there again. More

Easy to make a service appointment. Friendly customer service operator. Miguel Cuenca is a professional service advisor! Thank you for your friendly service. I’ll see you again when my Friendly customer service operator. Miguel Cuenca is a professional service advisor! Thank you for your friendly service. I’ll see you again when my maintenance minder activates. More

Always appreciate the Honda Van Nuys Service whenever I get the chance to go. Jeremiah is great and I always receive great customer service! get the chance to go. Jeremiah is great and I always receive great customer service! More

Great experience. Personnel were efficient, friendly and professional. The person that helped me communicated with me at all times and my car was done fast. Personnel were efficient, friendly and professional. The person that helped me communicated with me at all times and my car was done fast. More

Consultant courteous and informative. Service prompt and thorough showing photo of needed repair. Waiting area clean and . Service prompt and thorough showing photo of needed repair. Waiting area clean and . More

I have been a customer of Honda since 1978. Signing a new lease for this vehicle in 2024. Excellent service, as usual! Expedient, beginning with scheduling. My personal advisor, Mr. Joey Limon Signing a new lease for this vehicle in 2024. Excellent service, as usual! Expedient, beginning with scheduling. My personal advisor, Mr. Joey Limon was very knowledgeable,very efficient and professional. I had several questions asked and answered to my satisfaction. The dealership is extraordinarily clean and an environment one could remain waiting in for as long as necessary. Providing fresh pastries and specialty coffees. I have recommended you to many people. I will return whenever service is required. Keep up the good work! More