Honda Van Nuys

Great customer service and easy process! I recently purchased a brand new 2017 Honda Pilot from Keyes Honda. I was not exactly thrilled about having to go to a dealership since I have had som I recently purchased a brand new 2017 Honda Pilot from Keyes Honda. I was not exactly thrilled about having to go to a dealership since I have had some not so great experience in the past but I have to say this is a 5 star dealer all the way! If I could give more stars I would. I saw that they advertise that they value your time as much as your money and since I was in the market for a new Honda I decided to head over to the dealership and see what they were about. I was definitely not disappointed! The buying process was super easy and more importantly it was fast! After buying my Pilot I learned that what they advertised was true! They value my time (which is huge being a mom to young twins) and the Keyes Honda team saved me money! I highly recommend you purchase your new car from the people here. Everyone was very nice and extremely helpful throughout my whole buying process. More

Most excellent and professional service! About two weeks ago, I was in a car accident I got hit and my Honda Accord was totaled. I was devastated by my cars loss. Today, I went back to this s About two weeks ago, I was in a car accident I got hit and my Honda Accord was totaled. I was devastated by my cars loss. Today, I went back to this same location to get another Accord! This was the store that I got my first Honda and I remembered the most exceptional experience I had there! Everyone that helped me was incredibly attentive to my needs and always made sure I was comfortable! I was extremely satisfied with the staff! Gabby was extremely caring to my needs and answered any questions that I had. I was able to get another car of my choosing and a great deal! I love this store and I highly recommend this location to anyone that wishes to purchase an excellent vehicle with an excellent service! 5 stars for above and beyond!!! You guys ROCK!!!!! More

Above and Beyond Last weekend, it was Presidents Day sale and even though they staff was extremely busy, I felt as if i were the only client on the floor.....My salesm Last weekend, it was Presidents Day sale and even though they staff was extremely busy, I felt as if i were the only client on the floor.....My salesman Joseph was very knowledgeable and patient with my wifes never ending questions (thanks again Joseph) :) we drove off in a new Odyssey..We will definitely be back More

Came to purchase a car I came to purchase a car, and Michael Indzheyan and Lewis Cookwere beyond helpful! I recommend this Honda Dealer and these two gentlemen to anyone who I came to purchase a car, and Michael Indzheyan and Lewis Cookwere beyond helpful! I recommend this Honda Dealer and these two gentlemen to anyone who is looking to purchase a car! I look forward to doing business with them again once my contract is up! More

Very happy with my purchase Wanted to trade in my Dodge journey and I had two other dealers tell me they couldn't help me. I stopped by Keyes Honda last Sunday and met with Josep Wanted to trade in my Dodge journey and I had two other dealers tell me they couldn't help me. I stopped by Keyes Honda last Sunday and met with Joseph. Not only was I able to trade in my Dodge and get a new accord, but the whole process was much easier than the other places would have led me to believe. I only wish I would have gone here first and not wasted my time at the other places. Very happy with my car and the store. Thanks Joe! More

Great experience Great customer service, flexible and very knowledgeable. I spoke to Gabby prior to my visit and she was more than willing to answer any questions I ha Great customer service, flexible and very knowledgeable. I spoke to Gabby prior to my visit and she was more than willing to answer any questions I had. The staff was very cool and they helped me pick out a new Honda for a reasonable price. I would highly recommend them! More

WARNING!! DO NOT BUY A FROM THIS DEALER. REGRETFULL..." Stay away from this dealer...i returned my old lease to sign for a new lease. 1-after 2 weeks I've received from HONDA that i owed them $1500 (for wh Stay away from this dealer...i returned my old lease to sign for a new lease. 1-after 2 weeks I've received from HONDA that i owed them $1500 (for what??? 2-the sales person Jose,he doesn't know what is he talking about and he is a big liar! More

Convenient and easy. Great customer service. Max was courteous and very professional. It was easy, great customer service. Got in an out and great service and price. I will bring my car back. Tha Max was courteous and very professional. It was easy, great customer service. Got in an out and great service and price. I will bring my car back. Thanks! More

Easy car buying I walked out happy and satisfied. Victor was extremely polite and patient during the whole sales process. I got the Fit that I wanted. He knew what s I walked out happy and satisfied. Victor was extremely polite and patient during the whole sales process. I got the Fit that I wanted. He knew what specifications I was looking for. I totally recommend to buy your next Honda at Miller and ask for Victor. More

Outstanding experience! Yes! Yes! Yes! I have additional marvelous comments to say! This is my second lease and first one under my name, and I have to say the first time was Yes! Yes! Yes! I have additional marvelous comments to say! This is my second lease and first one under my name, and I have to say the first time was the worst mistake of my life! I made the decision to go to Galpin Ford located in Van Nuys! First and last time I will EVER STEP FOOT IN THAT PLACE! After that experience I was very scared to step foot in a car dealer again. But Carlos and Helen made that fear turn into hope and faith that there is still some genuine people in this world. Thank you so much for everything you were able to do for me. Carlos your and amazing man!!! You did not just make me feel comfortable with the entire deal but also had patience with me and my beautiful daughter! The treatment she received from the entire Honda team that crossed her way made me feel like home. Helen my angel! Thank you so much for everything you did for me. We even baptized my new car with the name of "Dora" ! I give you all thumbs up and an endless star rating! I hope to continue being a part of your Honda team! I will be referring everyone to you two! Believe me!! If Honda's upper management does not recognize the excellence service you two car angels provide to customers on a day to day basis they are insane! You two should get a raise, for outstanding customer service, because not everyone takes their time to go above and beyond to satisfy a customers needs and actually meet their expectations and if they do they are usually asked for before from the customer, or it's done after something goes wrong. I didn't have to ask, I RECEIVED all of that from Carlos and Helen from beginning to end! Thank you once again and may God bless you and your entire family. More