Honda Van Nuys

The stuff is knowledgeable, understanding, responsible and fast in making the best decisions regarding the car problems. and fast in making the best decisions regarding the car problems. More

As ALWAYS. ......Amazing service, Super professional/fast, & I am very satisfied/highly recommend both service agent Miguel Cuenca, technician Bob Tice. Both ......Amazing service, Super professional/fast, & I am very satisfied/highly recommend both service agent Miguel Cuenca, technician Bob Tice. Both were extremely helpful/through & caring throughout this service,,,, My endless questions were answered with great satisfaction. Looking forward to the obvious future maintenance visits...... More

Service department was very efficient, Omar was friendly and I will be getting service with him again! and I will be getting service with him again! More

Very professional staff giving all needed information very friendly and very good manner high knowledge very friendly and very good manner high knowledge More

Always helpful. They got a pretty xxxx good coffee machine, perfect for my early appointments. They got a pretty xxxx good coffee machine, perfect for my early appointments. More

Our sales representative was very kind and attentive to us when it came to test driving vehicles. He did admit to us that he needed the sale so he was willing to work with us. We explained our budget and t us when it came to test driving vehicles. He did admit to us that he needed the sale so he was willing to work with us. We explained our budget and told him and his manager that we did not want to exceed that. We made a deal and all was good until we got to financing to sign paperwork. They failed to tell us that even though the vehicle has an alarm system installed we have to pay an additional $30 a month in order for them to activate it for us. That made our payments over the budget we had agreed on and just made the whole experience down the drain. They didn’t care about us or our experience at the end, not sympathetic at all. We had considered coming back to trade in our second vehicle but that’s no longer the case. More

Our sales representative was very kind and attentive to us when it came to test driving vehicles. He did admit to us that he needed the sale so he was willing to work with us. We explained our budget and t us when it came to test driving vehicles. He did admit to us that he needed the sale so he was willing to work with us. We explained our budget and told him and his manager that we did not want to exceed that. We made a deal and all was good until we got to financing to sign paperwork. They failed to tell us that even though the vehicle has an alarm system installed we have to pay an additional $30 a month in order for them to activate it for us. That made our payments over the budget we had agreed on and just made the whole experience down the drain. They didn’t care about us or our experience at the end, not sympathetic at all. We had considered coming back to trade in our second vehicle but that’s no longer the case. More

Even though I had to wait 4 hours for new tires and check out the whole vehicle, I appreciate the thorough inspection you give. out the whole vehicle, I appreciate the thorough inspection you give. More

Very professional. Intention was to look only but after being treated so poorly by Toyota sales, it was so refreshing to have Farid, who greeted us right away and helpe Intention was to look only but after being treated so poorly by Toyota sales, it was so refreshing to have Farid, who greeted us right away and helped answered any questions we had about the vehicles we were looking at. It was such a stellar experience we had to leave with our new Hybrid sport Accord More

Excellent Service, my advisor Miguel Cuenca is always friendly and knowledgeable. They recently moved to a new place and it’s amazing. friendly and knowledgeable. They recently moved to a new place and it’s amazing. More