Honda Van Nuys

Great experience!!! Great service and great work! 10/10 would recommend!!! Treated well and overall very satisfied with the work done on my vehicle. Thanks for such good Great service and great work! 10/10 would recommend!!! Treated well and overall very satisfied with the work done on my vehicle. Thanks for such good service. More

Best. Service. Experience. Ever. Everything about my visit was easy and painless, from making the appointment, to picking my car up after the repairs. Went in to fix some recall issue Everything about my visit was easy and painless, from making the appointment, to picking my car up after the repairs. Went in to fix some recall issues, and had everything explained to me in understandable terms. The car was ready when they told me it would be. They even sent me email and text updates of the service. And The person helping me, Tina, was extremely helpful, polite and friendly. All in all a great experience. I didn't even mind that their wash was down, and they couldn't wash my car afterward. More

Best experience My car was having some issues. Went to goggle and was looking for a Honda dealership and this place pops up. Called them, someone picked up, her name My car was having some issues. Went to goggle and was looking for a Honda dealership and this place pops up. Called them, someone picked up, her name was Tina. Asked me to go there. Was a great services I have ever had with my car. She took care of every single issues I had in my car. More

Had timing belt and tune up service on my Honda odessey car Had timing belt and tune up service man Miguel Cuenca made sure everything was right thank you great job!! Will return for sure for next service! Had timing belt and tune up service man Miguel Cuenca made sure everything was right thank you great job!! Will return for sure for next service! More

Service check I came in for a service check and to see how much it would cost to repair my driver side mirror. Jonelle was so friendly and helped me with everything I came in for a service check and to see how much it would cost to repair my driver side mirror. Jonelle was so friendly and helped me with everything so quickly. I couldn't have been happier. More

Excellent service Jonelle Craig was awesome. She provided excellent service. She was very knowledgeable about my car and knew exactly what needed to be done. It was a Jonelle Craig was awesome. She provided excellent service. She was very knowledgeable about my car and knew exactly what needed to be done. It was a very positive experience bringing my car in for service. Jonelle made me feel welcome and confident that I was in good hands. After my car was ready for pick-up, she also obtained an estimate for me of the cost of some body work I mentioned I would like to have done on my car in the future. Her competence, great attitude and dedication to doing an excellent job are a very positive reflection on Keyes Honda. More

Needed new front brakes Tina Bell helped me out, she was very understanding and helpful! She chose her best tech to work on my car. He did an awesome job. I will keep coming Tina Bell helped me out, she was very understanding and helpful! She chose her best tech to work on my car. He did an awesome job. I will keep coming here as long as I can. More

Timely and helpful service My service adviser , John Minor, unfortunately is no longer with Keyes. Justin was very helpful and referred me to America's Tire to have the nail in My service adviser , John Minor, unfortunately is no longer with Keyes. Justin was very helpful and referred me to America's Tire to have the nail in my two year old tire repaired for free. I was advised to have the front brakes done as soon as possible. I remember John mentioned it would be necessary at my next service. My car was ready in a timely manner for lube, oil change and tire rotation. Returned today for front brakes, but Justin was no linger there. I hope that I can work with one trustworthy service advisor. More

Miller now Keyes Honda-still seems to be well run operation I must say I was a little reticent when I saw that Keyes had bought out Miller Honda. However, when I went on line and saw that my original service re I must say I was a little reticent when I saw that Keyes had bought out Miller Honda. However, when I went on line and saw that my original service rep Allen Rostmo was still there, I was so happy!!! I am still driving my 2003 Honda Pilot that I bought from Miller Honda. Since I only put about 3,000 miles a year on it, I really want it kept in top condition with original Honda parts. I was able to take the car in and drop it off on Sunday which is a great addition to the service. Allen wasn't there but Jonelle took great care of me and promised Allen would follow up with me on Monday. Allen and the service department employees have always treated me as if I am the most important customer when I walk in and it keeps me coming back. More

Issues still not fixed/Upsell on every scheduled maintenance Still looking for resolution on a repair. DO NOT BUY A HONDA extended warranty. Total waste of money. Since Keyes took over this location, there is Still looking for resolution on a repair. DO NOT BUY A HONDA extended warranty. Total waste of money. Since Keyes took over this location, there is always some other major thing that needs to be done when I bring my car in for regularly scheduled maintenance(I take great care of my car and do all of the maintenances). The maintenance team forgets things like tire caps and air caps, resetting the maintenance notices... I bought a Honda for reliability and affordability. Would never recommend a Honda to anyone. More