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Honda Van Nuys

Van Nuys, CA

4.7
641 Reviews

6001 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 641 reviews

September 19, 2023

My experience at this service centre in September was good with very courteous customer service More

by Kvannuys
Recommend Dealer
Yes
Employees Worked With
Tony Castro
Sep 21, 2023 -

Honda Van Nuys responded

Thank you for sharing your positive experience at our service center in September. We strive to provide excellent customer service, and we're thrilled to hear that our team was courteous. We appreciate your feedback and look forward to serving you again in the future.

September 18, 2023

Had a factory recall on my vehicle. Was taken care of very quickly. Thank you More

by hamadb2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cuenca
Sep 19, 2023 -

Honda Van Nuys responded

Thank you so much for your kind words! We're glad we could assist you with your factory recall efficiently. If you have any further questions or need any more assistance, feel free to reach out. Have a great day!

September 15, 2023

Comfortable coming into location. Was very early, taken right away. Staff very friendly and efficient. Lyft ride were very nice and helpful. More

by james.hatch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia Illman
Sep 18, 2023 -

Honda Van Nuys responded

Hi James! Thanks so much for your kind words and for choosing our location. We're thrilled to hear that you had a comfortable and efficient experience with our friendly staff. We appreciate your feedback and hope to see you again soon!

September 15, 2023

Clean, professional personnel, courteous, a service was performed within the estimated time Tracy Rocha was very detailed on the worked done to the car More

by jcarzola1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Rocha
Sep 18, 2023 -

Honda Van Nuys responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with Tracy Rocha and our team. We strive to provide excellent service and attention to detail. We appreciate your feedback and look forward to serving you again in the future!

September 15, 2023

I brought my 2003 CRV in for a diagnostic check due to a noise I had when starting from a complete stop. Omar Cabrera took care of all my needs, exceptional service in every way. When I brought it back fo More

by davidcanlas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Cabrera and Rolanda(mechanic) I do not know his last name
Sep 18, 2023 -

Honda Van Nuys responded

Hi David, thank you for sharing your positive experience with us! We're glad Omar and Rolando provided exceptional service and went above and beyond to address your needs. We appreciate your trust in us and look forward to assisting you in the future.

September 15, 2023

very good customer service, good prices, good accessibility to negotiate, good staff especially the seller who helped me (Anthony) and his sales manager, I definitively recommend them, you will n More

by runner26840
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony
Sep 18, 2023 -

Honda Van Nuys responded

Thank you for your kind words and positive feedback! We are thrilled to hear that you had a great experience with our customer service, pricing, accessibility, and staff, especially Anthony and his sales manager. We appreciate your recommendation and look forward to serving you again in the future.

September 14, 2023

Greg was our sales rep at Honda Van Nuys. He is personable and knowledgeable and was a was a pleasure to work with. More

by artmaker99
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Greg
Sep 15, 2023 -

Honda Van Nuys responded

Thank you so much, artmaker99! We're thrilled to hear that Greg provided a great experience for you at Honda Van Nuys. We strive to have personable and knowledgeable sales reps who make the car buying process enjoyable. We appreciate your feedback and hope to serve you again in the future.

September 13, 2023

I am very happy with my car. Gregory was very nice, patient, professional . It didn't take to long with the financing department. More

by ludmila021459
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory
Sep 14, 2023 -

Honda Van Nuys responded

Hi Ludmila, thank you for your kind words! We're glad to hear that Gregory provided excellent service and made the process smooth for you. If you have any further feedback or questions, please don't hesitate to reach out. Enjoy your new car!

September 06, 2023

The dealership staff was very professional and kept me abreast of the process along the way. More

by bbbm52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge
Sep 08, 2023 -

Honda Van Nuys responded

Thank you for your kind words! We strive to provide a professional experience and keep our customers informed throughout the process. We appreciate your positive feedback and hope to serve you again in the future.

April 14, 2023

I have made two inquiries within the past 24 hours. One reply was a generic (non-specific) email. The next reply was spam (an ad). The last reply was by text stating that my request would be forwarded More

by rsb97080
Purchase Time
Recommend Dealer
No
Employees Worked With
Luis Buenrostro, Bianca Garcia
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