Honda Van Nuys
Van Nuys, CA
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I am responding to the Service I received yesterday, on my 2019 Honda Fit. As always the assistance was great. My service attendant, Miguel Cuenca was spectacular. He greeted me and proceeded to update me my 2019 Honda Fit. As always the assistance was great. My service attendant, Miguel Cuenca was spectacular. He greeted me and proceeded to update me on the vehicles issues, as my car was being serviced. Wonderful experience. Thank you. More
Miguel Cuenca is my service writer, and I have never been happier to take my 1998 Accord in for service. He is friendly, knowledgeable, and thoughtful. Thank you for having such a wonderful representative of happier to take my 1998 Accord in for service. He is friendly, knowledgeable, and thoughtful. Thank you for having such a wonderful representative of your business. More
Service by Tony Castro, I have no idea much if the work was done at the level of Honda. I know one thing, it wasn't cheap! I got there for appointment at 9:45 am and the guy named Jere Minh who was suppo was done at the level of Honda. I know one thing, it wasn't cheap! I got there for appointment at 9:45 am and the guy named Jere Minh who was supposed to help me...well, he took the liberty to skip even me I was the next customer according to the queuing protocol. I told the other service manager who helped me about this, he told Jere that I was upset...(of course I was, as I had to wait for a long time already), Jere looked at if and didn't give a xxxx, as if he could careless. This is what you get for expensive service fee at Honda Van Nuys and a huge load of attitude. I suggest you consider Honda service at other location if you can! As for Tony Castro, he was polite. At least that helps and it's called professional. More
I have been having my car serviced here since I bought it it in 2018. I have always been happy with my service rep, Miguel and the service provided! it in 2018. I have always been happy with my service rep, Miguel and the service provided! More
My CSR Tony, was informative and detailed on the issues with my Honda CRV. I will definitly continue all my servie and repair needs @ Honda Van Nuys! Great Team to work with! Thank you again for exceptio with my Honda CRV. I will definitly continue all my servie and repair needs @ Honda Van Nuys! Great Team to work with! Thank you again for exceptional Customer Service! More