Honda Van Nuys

Tony was very good always kept me updated, what was going on and when the car would be done. on and when the car would be done. More

Excellent service, as always! ! Miguel Cuenca is extraordinarily helpful, knowledgeable, and supportive. He is the very best!!!! ! Miguel Cuenca is extraordinarily helpful, knowledgeable, and supportive. He is the very best!!!! More

Great place and greater staff. Have nothing but positive things to say about my experience there. Have nothing but positive things to say about my experience there. More

Super new, clean and spacious location. I had quick easy service w Jeremiah! Thanks you! I had quick easy service w Jeremiah! Thanks you! More

Sylvia and Jen were most helpful and friendly, and the morning passed as painlessly as possible. One thing: Unless I somehow missed it, there's no indication on the website that the entrance to the servic morning passed as painlessly as possible. One thing: Unless I somehow missed it, there's no indication on the website that the entrance to the service center is on Oxnard. I was going up Van Nuys, assuming that's where the entrance would be, and had to drive a bit before I could make a U-turn. You might wanna look into that. More

Great customer service. Ruby was great. Very friendly, helpful and thorough. Finance and manager were very good also. Only issue was when I went drive away, the rear view mi Ruby was great. Very friendly, helpful and thorough. Finance and manager were very good also. Only issue was when I went drive away, the rear view mirror was down and I needed to adjust it to drive. It wouldn't stay up and fell down and was hanging. It was adjusted correctly when I test drove it. So Ruby came back out and then brought someone else out to check it. They thought a spring came loose, but were unable to fix it. So Ruby drove it to service at the other location. The manager came and told me that the service tech had gone home and they were trying to reach him to go back to fix it. If not I would need to come back in 2 days after it was fixed. Luckily someone reached the tech and he went back and was able to fix or replace my rear view mirror. So just the extra wait time and we were able to get on the road. We had a long drive home and it was already night so traffic was worse. We made it home safely and our puppy was so happy to see us. Longest we have left her home alone. Happy it worked out in 1 day. More

Very quick service and friendly staff very polite and funny very helpful charismatic I’m happy to go here funny very helpful charismatic I’m happy to go here More

For this annual service I had a very thorough, professional and helpful service experience. I learned some new things about my car that I was never told before. I just wish the actual technician professional and helpful service experience. I learned some new things about my car that I was never told before. I just wish the actual technicians (not the service rep, who was very helpful) could learn to put the car’s computer screen back to where it was when I came in. So far that has not happened any time that I have brought my car in. However, Sylvie was very knowledgeable about this model and was able to give me some great tips. I think my car is all set (crossing my fingers) for the next year. More

Sylvia was very upfront with the the issue with my car. She identified the issue was still under warranty which was good news. She identified the issue was still under warranty which was good news. More

Excellent service from Tony and the rest of the experts. Very courteous and helpful. Thanks! Very courteous and helpful. Thanks! More