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Honda Van Nuys

Van Nuys, CA

4.7
641 Reviews

6001 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 641 reviews

November 28, 2023

I inherited a Honda CR-V early this year, my first Honda. I brought it in first for airbag recall and then for Service. Omar and his team were exceptional in every way. My car is running perfectly and I a More

by davidcanlas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar C.
Nov 29, 2023 -

Honda Van Nuys responded

Hi David, thank you so much for sharing your positive experience with us! We're thrilled to hear that Omar and our team provided exceptional service during your visits. We're glad your Honda CR-V is running perfectly and that you have peace of mind knowing we're here to take care of any future issues. We appreciate your support!

November 14, 2023

Great new site with great accommodations and amenities. Staff was quick and answered all questions I had. More

by jcbillions
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Cabrera
Nov 15, 2023 -

Honda Van Nuys responded

Thank you for your kind words about our new site! We're thrilled that you enjoyed our accommodations and amenities. Our staff is always here to help, so feel free to reach out if you have any more questions.

November 12, 2023

My service advisor, Jeremy, was so helpful, honest and really went out of his way to listen to my concerns. He knew I was waiting for my car and kept me updated the whole time. You are lucky to have him More

by ELK178
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Nov 13, 2023 -

Honda Van Nuys responded

Thank you for your kind words about our service advisor Jeremy. We're glad to hear that he provided you with excellent assistance and kept you informed throughout the process. We appreciate your feedback and hope to continue serving you well in the future.

November 10, 2023

We have been customers for many years and have always been very satisfied with the service. Jeremiah is great and extremely helpful. The technicians do a great job. Building is clean and everyone there i More

by gingerq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Carpenter, B. Andrade, J. Rodriguez
Nov 13, 2023 -

Honda Van Nuys responded

Hi Ginger, thank you so much for your kind words! We're thrilled to hear that you've been a satisfied customer for many years. We'll make sure to pass your compliments along to Jeremiah and our technicians. Our team takes pride in providing excellent service in a clean and courteous environment. We appreciate your continued support!

November 07, 2023

We had a very positive experience from start to finish. They worked with us on our trade in and everyone involved was very pleasant. More

by Lisfra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fati and Brian
Nov 08, 2023 -

Honda Van Nuys responded

We really appreciate the kind words about our team, Lisfra! Thank you for your business and we look forward to your next visit with us.

November 04, 2023

Miguel has always given me great service as I have been a customer for many years More

by MF
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Miguel cuentas
Nov 06, 2023 -

Honda Van Nuys responded

Thank you so much for your kind words and for being a loyal customer. We truly appreciate your support and are grateful to have you as part of our community. If there's anything else we can do for you, please don't hesitate to reach out.

November 04, 2023

Building was Clean and staff courteous and efficient. I would recommend this dealership to family and friends More

by Melt1987
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miles
Nov 06, 2023 -

Honda Van Nuys responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience at our dealership. We appreciate your recommendation and look forward to serving you, your family, and friends in the future.

November 03, 2023

I was really impressed with my service writer, Tracy. She was able tio get my service done very quickly. I will always deal with her in the future. More

by smp91403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy
Nov 06, 2023 -

Honda Van Nuys responded

Thank you for your kind words! We're thrilled to hear that Tracy provided you with quick and impressive service. We appreciate your loyalty and look forward to serving you again in the future.

November 02, 2023

Not everyone is friendly . . It was my second oil changed not recently, my differential oil was changed even though my mileage is 10,000 miles, they said it should be changed. More

by jfox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony, Castro
Nov 06, 2023 -

Honda Van Nuys responded

Hi JFox, thank you for sharing your feedback. We apologize if you felt that not everyone was friendly during your visit. Regarding the differential oil change, our experts follow manufacturer recommendations to ensure optimal performance and longevity of your vehicle. We appreciate your input and will take it into consideration for future improvements.

November 02, 2023

Omar has outstanding customer service skills. Thank You and new lace is spacious and comfortable with coffee and water and phone chargers More

by hanna009923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Nov 06, 2023 -

Honda Van Nuys responded

Hi Hanna! Thank you so much for your kind words about Omar's exceptional customer service skills. We're thrilled to hear that you found our new space to be spacious and comfortable, with the added convenience of coffee, water, and phone chargers. We hope to see you again soon!

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