Honda Van Nuys

We are completely satisfied with our recent purchase of a 2024 Honda CR-V Hybrid SUV at Van Nuys Honda. We went there for the Costco program offer, and when that offer did not work for us, Sales Manager Jas 2024 Honda CR-V Hybrid SUV at Van Nuys Honda. We went there for the Costco program offer, and when that offer did not work for us, Sales Manager Jason Jhee worked hard to make a deal with us. Jason listened to us and negotiated with us in an intelligent, fact-based manner. Jason was extremely knowledgeable and practical, and very respectful in dealing with us. We made a deal on Jason’s very fair offers on the CR-V and on our trade-in, though he made small reductions for floorboard wear and tear and rust damage on the trade-in, which he fully explained to us. The salesperson, Brenda Najera, who showed us the vehicle and accompanied us on the test drive, was very personable and helpful in explaining the features of the newly designed CR-V Hybrid, especially the safety features, which are very important to us as seniors. After we made the deal, Brenda helped us set up the HondaLink and Android Auto communication features and continued to answer all our questions about the vehicle. We felt Brenda made every effort to make us feel happy with our purchase. Our dealing with finance manager Louie Venegas was smooth and straightforward. We qualified for the special Honda finance deal, so financing was no problem. Louie was very efficient in getting our finance and title paperwork done for the new car and our trade-in. All the sales and finance staff we dealt at Van Nuys Honda with were professional and friendly, and we felt at ease dealing with them. The purchase of a new car was a major personal and financial decision for us, and we are glad that we made our purchase at Honda Van Nuys. More

Having my car serviced at Honda was a pleasure, car was drop off for a recall and it was inspected in no time with nothing affecting my Honda. drop off for a recall and it was inspected in no time with nothing affecting my Honda. More

Miguel Cuenca took care of my two cars. It was a pleasure working with Miguel as he is kind and courteous. Thank you for everything and the care you give your clients. We look forward to co It was a pleasure working with Miguel as he is kind and courteous. Thank you for everything and the care you give your clients. We look forward to continuing our relationship with Honda. More

Great service, attentive care, Omar Cabrera was great to work with. Arrived at my appointment time and was taken in immediately and serviced in under 2 hrs. Omar explained everything that needed to be done work with. Arrived at my appointment time and was taken in immediately and serviced in under 2 hrs. Omar explained everything that needed to be done and pricing as well. Handled extremely friendly and professionally. More

Miguel Cuevas in the service department is EXCELLENT! !!! He is very personable, trustworthy, knowledgeable, helpful and strives to meet the needs of each customer as quickly and efficiently as possible!! !!! He is very personable, trustworthy, knowledgeable, helpful and strives to meet the needs of each customer as quickly and efficiently as possible!!! I have been dealing with Miguel for many years, and have never been disappointed!! More

Very efficient. ..only had to wait about 5-6 minutes for Jeremiah to finish up with another patron. The atmosphere in the waiting area is like nothing I have seen bef ..only had to wait about 5-6 minutes for Jeremiah to finish up with another patron. The atmosphere in the waiting area is like nothing I have seen before. Very spacious, comfortable, plus the coffee and doughnuts are appreciated. One question I do have: is the dealership Honda Van Nuys or Keyes Honda? More

Great service. I was given a detailed explanation of the work to be completed. Work was completed very fast. Thank you! I was given a detailed explanation of the work to be completed. Work was completed very fast. Thank you! More

Very nice people, Lyft accommodations, repairs in one day, cost break given, very very happy day, cost break given, very very happy More

Good service. However, I had a 9:30 appointment and waited 30 minutes before they checked me in. :( However, I had a 9:30 appointment and waited 30 minutes before they checked me in. :( More

Tony Castro offered great service . He was courteous and efficient and explained the services to be performed. Nothing against Tony , but I was surprised that the rear differential wa He was courteous and efficient and explained the services to be performed. Nothing against Tony , but I was surprised that the rear differential was a recommended to be changed . The car has 10000 miles . The price for this was quoted over 200 dollars . I told Tony that I decline this service and will wait for after the holidays to see if there would be any specials for rear differential service. More