Back

Honda Van Nuys

Van Nuys, CA

4.7
641 Reviews

6001 Van Nuys Blvd

Van Nuys, CA

91401

Directions

By Type

Showing 641 reviews

January 05, 2024

Service efficient and timely. Jeremih great, kind and considerate. Facility beautiful and well maintained. I will come back. More

by schmied17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeramiah
Jan 08, 2024 -

Honda Van Nuys responded

Hi! Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Jeremih and enjoyed our beautiful facility. We can't wait to welcome you back!

January 01, 2024

Excellent service from the advisor & the shop. The service was done on time as promised More

by Ambrag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia Illman
Jan 02, 2024 -

Honda Van Nuys responded

Thank you for your kind words and for choosing our services! We're delighted to hear that our advisor and shop provided excellent service and completed the job as promised. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

December 31, 2023

Miguel Cuenca is the very best! He always provides excellent customer care & service! Facility was very clean and very nice ambiance. Staff was very friendly and helpful. Providing More

by gmfong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cuenca
Jan 02, 2024 -

Honda Van Nuys responded

Thank you so much for your kind words and for taking the time to share your positive experience. We strive to provide excellent customer care and a welcoming atmosphere, and we're thrilled to hear that you enjoyed our facilities and the added hospitality. We appreciate your support and look forward to serving you again in the future!

December 30, 2023

Only the length of time it took keeps me from a 5 star rating. The wait to see a finance person was much too long. More

by ssherman5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Fisher
Jan 02, 2024 -

Honda Van Nuys responded

Thank you for your feedback. We apologize for the wait you experienced to see a finance person. We appreciate your patience and will work on improving our wait times to provide a better customer experience.

December 29, 2023

This is my experience at the new Van Nuys Honda service department. They were very friendly, hospitable, and professional. A+ More

by rubik_d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The lady in front desk, and the gentleman taking my car
Jan 02, 2024 -

Honda Van Nuys responded

Hi Rubik, thank you for sharing your positive experience with our Van Nuys Honda service department! We're thrilled to hear that our team was friendly, hospitable, and professional. Your feedback means a lot to us. We look forward to serving you again in the future.

December 29, 2023

Tracy my service advisor is excellent on what she does. Does above and beyond with her job More

by Mo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Rocha is excellent
Jan 02, 2024 -

Honda Van Nuys responded

Hi Mo, thank you for taking the time to leave such a positive review! We're thrilled to hear that Tracy, your service advisor, goes above and beyond in her role. We'll be sure to pass on your kind words to her. Have a great day!

December 28, 2023

Advisor very amicable and respectful the place it’s so nice and clean that I will recommend to anybody More

by orue.janitorial
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Jan 02, 2024 -

Honda Van Nuys responded

Hi Orue, thank you so much for your kind words! We're thrilled to hear that you found our place nice and clean. We appreciate your recommendation and look forward to serving you again in the future.

December 24, 2023

I appreciated Jeremiah's explanation of service benefits. Jeremiah understands the importance of timely maintenance at certain milestones. I completed a rather extensive service package with his help and wit More

by somethinfierce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Carpenter
Dec 27, 2023 -

Honda Van Nuys responded

Hi, Thank you so much for taking the time to share your positive experience with Jeremiah at Honda Van Nuys. We're thrilled to hear that Jeremiah provided you with excellent service and that you appreciate his understanding of cost/benefit analysis. We look forward to serving you and your CR-V in the future!

December 24, 2023

I was trying to buy a car for my son It was the worst experience I ever had with car dealers. Lies and lies and more lies I end up purchasing a Mercedes instead. My son and I felt so disappointed that More

by usatile
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Don't remember the names
Dec 27, 2023 -

Honda Van Nuys responded

Hi, we're sorry to hear about your negative experience with our dealership. We strive to provide honest and transparent service. We appreciate your feedback and will work to improve our customer experience. Thank you for considering us and we hope to have the opportunity to serve you better in the future.

December 23, 2023

Great experience. done in a timely manner. The price was fair and the service supervisor was very helpful. More

by Hwrdschneider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Carpenter
Dec 27, 2023 -

Honda Van Nuys responded

Hi! Thank you for your kind words. We're thrilled to hear that you had a great experience with us. Our team is always here to provide timely and helpful service at a fair price. We appreciate your support and look forward to serving you again in the future.

...
16
...