Honda Van Nuys

Really proud of the service and they do a great job of making car service easy making car service easy More

Excellent experience in purchasing my 2025 Honda Accord with Greg and Joyce. Joyce was especially delightful and helpful! with Greg and Joyce. Joyce was especially delightful and helpful! More

I love this dealership and would like to give a big shout out to my service provider, Miguel Cuena. Miguel is amazing and always goes out of his way to be of such help, with his advice, knowledge and kindnes out to my service provider, Miguel Cuena. Miguel is amazing and always goes out of his way to be of such help, with his advice, knowledge and kindness. I also want to compliment the girls that answer the phone. I was getting AAA to start my car and had to keep changing my my appointment time and they couldn’t have been more patient and kind. The technicians who greeted me a smile upon arriving with my car were also super nice. I appreciated the Lyft ride back to my place also, So awesome. Lastly, the doughnuts were and are always an added bonus that always put a smile on my face. I had a wonderful experience from the moment I arrived! More

Overall I felt that I didn’t get the service I was accustomed to, but it was the old service center that I was at before this visit! accustomed to, but it was the old service center that I was at before this visit! More

Both Greg's helped me to have a smooth and easy process purchasing my car. The professional atmosphere and people made my experience very enjoyable. purchasing my car. The professional atmosphere and people made my experience very enjoyable. More

My service advisor was terrific. Friendly and knowledgeable, and a real pleasure to work with. Also, the new facilities at Van Nuys Honda are beautiful. Friendly and knowledgeable, and a real pleasure to work with. Also, the new facilities at Van Nuys Honda are beautiful. More

I came to this Honda because they sent me a coupon for an oil change. I WILL NEVER EVER COMEBACK! My car would not exceed 60mph after my oil change the next day. I called to inform the associate helping me oil change. I WILL NEVER EVER COMEBACK! My car would not exceed 60mph after my oil change the next day. I called to inform the associate helping me, and he said I needed to make an appointment to come in. My father came in two days later, and I could not come because I had to go to work. My father was at the dealership for four and a half hours. They have told him we must pay $ 230 to fix it. Then you guys gave my dad a RIDICULOUS story that something in the car was loosened, and now it should work fine. I went with a coupon and got my car messed up!!! I have owned three Hondas. I have gone to Honda Hammer in Reseda and Honda in Woodland Hills, and nothing has ever happened like this; they always offer to purchase my vehicle. I WILL NEVER EVER RECOMMEND THIS HONDA. I will always tell my Honda owner friends not to come to Honda Van Nuys. Also, I never leave a review for anything, but you guys were very unprofessional! More

I had made an appointment but still waited over 20 minutes for a service rep. When I inquired why other people were being taken ahead of me, they said it was because I didn’t ask for a specific repres minutes for a service rep. When I inquired why other people were being taken ahead of me, they said it was because I didn’t ask for a specific representative and the others had a name that they were booked with. The representatives were all grouchy. The technician failed to calibrate my tires correctly, so I had to stop off twice on my way up north to figure out if I had a tire pressure issue. When I called the service rep back, he told me I had to bring the car back in. Which I don’t have time for. We figured out how to do it myself. If it wasn’t for the few donuts left behind after the seat them and the hot chocolate I probably would’ve given you one star. When you first opened, everyone was super nice and friendly and it seems like within just a couple years things have gone downhill. More

The Center guys are very friendly and very professional. Explain everything and finish on time. Explain everything and finish on time. More

Perfect and excellent service department. I have nothing but praise for Jeremiah Carpenter. He goes way above and beyond to help you. Even his co-workers are pleasant, professional, and helpf I have nothing but praise for Jeremiah Carpenter. He goes way above and beyond to help you. Even his co-workers are pleasant, professional, and helpful. More