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Honda Van Nuys

Van Nuys, CA

Overview
Reviews
Vehicles
4.7
641 Reviews
Call Dealership (818) 578-0773

6001 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 641 reviews

March 20, 2024

Brought my car in for a recall fix. Appointment easy to make, service rep friendly, repairs done on time. Very happy with the service provided. More

by Davidlittlefield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Carpenter
Report | Print
Mar 21, 2024 -

Honda Van Nuys responded

David, thank you for sharing your positive experience with us! We're thrilled to hear that your recall fix went smoothly and that you were pleased with our service. We appreciate your business and hope to see you again in the future.

March 19, 2024

Prompt, professional service. My service coordinator Tony Castro was pleasant, knowledgeable and kept me in the loop throughout the appointment. Thanks again! More

by Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Castro
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Mar 20, 2024 -

Honda Van Nuys responded

Hi Josh, thank you for sharing your experience with us! We are thrilled to hear that Tony provided you with prompt and professional service. We strive to keep our customers informed every step of the way. We appreciate your kind words and look forward to seeing you again!

March 18, 2024

Good service but the trim next to the hood is loose and damaged. I am taking it back in to have them fix it. More

by Unhappy unt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service consultant
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Mar 19, 2024 -

Honda Van Nuys responded

Hi, thank you for sharing your feedback with us. We apologize for the inconvenience caused by the damaged trim on your car. Please rest assured that our team will work diligently to address this issue. At a time that works best, please get in touch with our GM, Brian Sobel, at bsobel@hondavannuys.com. Thank you.

Mar 19, 2024 -

Unhappy unt responded

UPDATE:The part has been ordered and an appointment set to fix the broken trim. I appreciate the efforts of both Tony in the service department, and Len, the service manager, to help me fix the broken piece on my car.

March 17, 2024

Service was completed in one day and I was able to have additional services performed to maintain the upkeep of our car More

by jkweiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Mar 19, 2024 -

Honda Van Nuys responded

Hi, thank you for sharing your positive experience with us! We're thrilled to hear that you were satisfied with the quick service and additional maintenance options for your car. We appreciate your feedback and hope to continue providing excellent service for you in the future.

March 17, 2024

Excellent experience with the service department. Sylvia was very welcoming and friendly. My visit was for an oil change and tire rotation. More

by edvangilder
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia Illman
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Mar 19, 2024 -

Honda Van Nuys responded

Hi, thank you for sharing your positive experience with our service department! We're thrilled to hear that Sylvia provided you with excellent customer service during your visit for an oil change and tire rotation. We appreciate your feedback and hope to see you again!

March 16, 2024

Efficiency and reliability are what Honda delivers. Professional, clean, friendly and exceeds expectations every time. More

by mariannenorris2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
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Mar 16, 2024 -

mariannenorris2 responded

Thank you Honda Van Nuys! It’s always great to see Ross Malinger too, he is great in finance.

March 15, 2024

Jeremiah is always excellent when I come into the service dept for anything. AND he is attentive to what I am needing ahead of time....and helps me with the timing of things needed. Always a good experienc More

by applemusic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Carpenter
Report | Print
Mar 18, 2024 -

Honda Van Nuys responded

Hi, thank you for sharing your positive experience with Jeremiah at our service department! We're thrilled to hear that he was able to anticipate your needs and provide excellent assistance. We appreciate your feedback and look forward to serving you again in the future.

March 13, 2024

Purchased the car I wanted at a fair price. The first visit was with Fati M. and she was the reason I returned. Carl Fisher was the salesman who sold me the car. I purchased the vehicle and More

by davebeauvais
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fati and Carl Fisher
Report | Print
March 13, 2024

Top flight service personnel. Excellent repair work. Great new shop location and facilities. Work done on time More

by Bronxcowboyii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cuenca
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Mar 14, 2024 -

Honda Van Nuys responded

Hi Dave, thank you for sharing your experience with us! We're thrilled to hear that Fati and Carl provided exceptional service during your car purchase. We strive to make the process efficient and enjoyable for our customers. We appreciate your feedback and hope you're enjoying your new vehicle!

March 10, 2024

It was very nice experience with Keyes Honda van Nuys very experienced and friendly team especially Victor who helped us to get our car.. thank you More

by hovsepc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor
Report | Print
Mar 11, 2024 -

Honda Van Nuys responded

Hi, thank you for sharing your positive experience with us at Honda Van Nuys. We're thrilled to hear that Victor and our team were able to assist you in getting your new car. We appreciate your kind words and hope you continue to enjoy your vehicle!

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