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Honda Van Nuys

Van Nuys, CA

4.7
641 Reviews

6001 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 641 reviews

April 02, 2024

This was an outstading service in terms of support, quality, and overall facilities. The staff were exceptional in all respects. More

by wjkaiser.relay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not recall their name
Apr 03, 2024 -

Honda Van Nuys responded

Hi, thank you so much for the wonderful feedback! We are thrilled to hear that you had such a positive experience with our service. We always strive to provide exceptional support and quality, and we are glad to hear that reflected in your visit. Thank you for choosing us!

April 01, 2024

Jen was very good at her job. Kept me informed about all the work doing on my car. More

by spcse202576
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen
Apr 02, 2024 -

Honda Van Nuys responded

Hi, thank you for sharing your positive experience with Jen! We're thrilled to hear that she kept you well-informed throughout the process. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We appreciate your feedback!

March 31, 2024

Great new facility. Very nice and clean and close to my home. Will come back again for service More

by jnachenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia
Apr 01, 2024 -

Honda Van Nuys responded

Hi, thank you so much for the positive feedback! We're thrilled to hear that you had a great experience at our new facility. We look forward to welcoming you back for service in the future. Thank you for choosing Honda Van Nuys!

March 30, 2024

Sylvia was excellent. Very friendly, took care of everything and coordinated, very efficiently drop and pick up More

by vdonato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia Illman
Apr 01, 2024 -

Honda Van Nuys responded

Hi, thank you for taking the time to leave such a positive review about Sylvia! We are thrilled to hear that our team provided excellent service and made your experience efficient and enjoyable. We appreciate your feedback and look forward to seeing you again in the future.

March 27, 2024

Miles is the BEST! !! He made returning my lease & getting a new one so quick and easy. He was so cognizant of my time as there were others in the financial dept. before More

by TinaG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miles Blake
Mar 29, 2024 -

Honda Van Nuys responded

Tina, thank you so much for sharing your positive experience with Miles! We're thrilled to hear that he provided you with exceptional service and made the process smooth and enjoyable. We appreciate your feedback and look forward to seeing you again in the future. Thank you for choosing Honda Van Nuys!

March 22, 2024

Bravo to Tony Castro, who provided great customer service, with open and honest communication! This dealer is a pleasure to do business with, and I LOVE the new location! More

by mizm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Castro
Mar 25, 2024 -

Honda Van Nuys responded

Hi Miz, thank you so much for the 5-star review! We're thrilled to hear that Tony Castro provided you with excellent customer service and that you're enjoying our new location. We appreciate your business and look forward to serving you again in the future.

March 22, 2024

The last few times before this I didn’t have the greatest experience. Gave it a try one more time. Was very happy with Omar. Will most likely go back again. More

by Lusine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Mar 25, 2024 -

Honda Van Nuys responded

Hi Lusine, thank you for giving us another chance and for sharing your positive experience with Omar! We're thrilled to hear that you were happy with the service. We appreciate your feedback and look forward to welcoming you back again in the future.

March 22, 2024

I had a totally rewarding and very favorable experience with my recent visit to Honda Van Nuys. My friendly service advisor, Jeremiah Carpenter, explained in detail the steps that would be taken to diagno More

by edwardsilverman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremah Carpenter
Mar 25, 2024 -

Honda Van Nuys responded

Thank you for sharing your positive experience with us, Edward. We're glad to hear that Jeremiah provided you with exceptional service and made sure all your questions were answered. We look forward to welcoming you back to Honda Van Nuys for any future service needs.

March 21, 2024

The service is excellent, my service advisor is one of the best kind and understanding. More

by Jimenezcp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel, Cuenca
Mar 22, 2024 -

Honda Van Nuys responded

Hi, thank you for sharing your positive experience with us! We're thrilled to hear that you found our service to be excellent and that your service advisor was kind and understanding. We truly appreciate your feedback and look forward to serving you again in the future.

March 21, 2024

This dealership never takes advantage. They're honest about the service needed at that moment and what can wait until my next visit. This is so helpful in preparing for potential costs in More

by dale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia
Mar 22, 2024 -

Honda Van Nuys responded

Hi Dale, thank you for taking the time to share your experience with us! We are happy to hear that you found our service to be honest and helpful. We will be sure to pass along your kind words to Sylvia and we look forward to welcoming you back soon!

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