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Honda Van Nuys

Van Nuys, CA

Overview
Reviews
Vehicles
4.8
711 Reviews
Call Dealership (818) 578-0773

6001 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 711 reviews

September 26, 2024

Always the best, honest, reliable service. Miguel is Cuenca is THE BEST service rep in the world, and the reason why we keep driving Honda cars!!! I trust him implicitly, he always takes gre More

by wildrice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cuenca
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Sep 30, 2024 -

Honda Van Nuys responded

We appreciate your kind words! It’s great to hear that Miguel has made such a positive impact on your experience. Our team is dedicated to providing reliable service and ensuring your Honda is always in top shape. Thank you for your continued trust in us and for being a valued customer!

September 22, 2024

It was a great experience, the service advisor kept me updated with my car. Also helped me with my extended warranty. Great guy to work with. More

by jose saravia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Carpenter
Report | Print
Sep 23, 2024 -

Honda Van Nuys responded

Jose, we’re glad to hear you had a great experience! Keeping our customers informed is a priority for us, and it’s wonderful to know our service advisor made a positive impact. Thanks for sharing your feedback!

September 17, 2024

Miguel was great, really nice to work with! I will service my car again at this location More

by rob.sahm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Report | Print
Sep 18, 2024 -

Honda Van Nuys responded

Hi Rob, thank you so much for taking the time to review us! We appreciate your business and look forward to working with you again in the future!

September 10, 2024

Friendly and responsive and they do the job well! I am writing this to meet the minimum words.... More

by patrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Sep 10, 2024 -

Honda Van Nuys responded

Thanks for the 5-stars, Patrick! We appreciate your review and hope to see you again in the future. Safe travels!

September 05, 2024

Ron Khayat and Carl in finance were amazing and so helpful. They both gave me such a smooth and accommodating experience. I am so happy I picked Honda. More

by davina.colaco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Khayat
Report | Print
Sep 10, 2024 -

Honda Van Nuys responded

Thanks for sharing your experience, Davina! We're glad to hear that Ron and Carl provided you with such smooth and accommodating service. Your satisfaction is our priority, and we appreciate you choosing Honda Van Nuys. Enjoy your new ride!

September 05, 2024

I love this Honda service in van Nuys. It's way better than the Santa Monica location. Miguel Cuenca is the best. He understands taking care of my car the best way possible- the service d More

by Laila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cuenca
Report | Print
Sep 10, 2024 -

Honda Van Nuys responded

Laila, we appreciate your fantastic feedback! We're glad to hear that we exceeded your expectations and that Miguel provided exceptional service. It's great to know you value his expertise in both car care and budget advice. We look forward to continuing to serve you and your vehicle!

August 31, 2024

Excellent customer service, Jorge was very knowledgeable and courteous. Highly recommend Honda of Van Nuys. More

by josesigala
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge unusual last name
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Sep 04, 2024 -

Honda Van Nuys responded

Thank you! We're glad to hear you had a great experience with Jorge. Our team takes pride in providing knowledgeable and courteous service. Your recommendation means a lot to us! We look forward to serving you again at Honda of Van Nuys.

August 30, 2024

Spoke to Natalie Chavez on getting my $ back from Gap insurance it’s been 2 mos and never got my refund and she doesn’t respond to email or Calls horrible customer service More

by sylhern2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Natalie Chavez
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Sep 04, 2024 -

Honda Van Nuys responded

Hi, I’m sorry to hear about your experience with the refund process and the lack of communication from our team. We take customer service seriously, and I appreciate you bringing this to our attention. Your feedback helps us improve, and I’ll ensure this is addressed with the relevant department. Thank you for your patience.

Sep 05, 2024 -

sylhern2010 responded

And still have not received a response from her or her Manager

August 28, 2024

Prices for service seem high, but the service is great. The representative who took care of me and my car was very knowledgeable and helpful. More

by benmont99
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Carpenter
Report | Print
Aug 30, 2024 -

Honda Van Nuys responded

Thanks for the feedback! We’re glad to hear you had a great experience with our knowledgeable team. We continually strive to provide excellent service and value. Your input helps us improve, so we appreciate you taking the time to share your thoughts!

August 27, 2024

Great service, went above and beyond. Friendly staff. Great at communicating. Will definitely be back! More

by Brooke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia
Report | Print
Aug 27, 2024 -

Honda Van Nuys responded

Hi Brooke! Thanks for the 5 stars and kind words about our service team! We appreciate your time and hope to see you again!

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