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Honda Van Nuys

Van Nuys, CA

Overview
Reviews
Vehicles
4.8
1,103 Reviews
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6001 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 1,103 reviews

October 09, 2025

Tracy Rocha was so helpful and went the extra mile to make sure I was all set! More

by Tcho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Rocha
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October 09, 2025

Excellent communication and answered questions very thoroughly. Also very efficient, I made a call and got set up same day More

by andrewdiaz962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie
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October 09, 2025

My experience was great. Quick, easy car maintenance and Tony was awesome. He was super helpful and took great care of me as a customer. More

by CASTINGT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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October 08, 2025

Service area, service rider, and the manager of the service they’re awesome their professional and doing a very great great job. Keep it up and thank you. More

by shna9999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My service rider was awesome
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Oct 09, 2025 -

Honda Van Nuys responded

Thank you for your fantastic review! We're very happy to hear that you had a great experience with our service team. Your kind words motivate us to continue delivering excellent service. We appreciate your support!

October 08, 2025

I love their service people are very nice and courteous. My car is ready on a timely manner. More

by SANDRA.GARAY49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
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Oct 09, 2025 -

Honda Van Nuys responded

Thank you for the wonderful feedback, Sandra! We're very excited to hear you had a positive experience with our service team and that your car was ready on time. Your satisfaction is our priority, and we appreciate your support!

October 08, 2025

Service was done in a timely manner as promised. Service Advisor, Tony Castro was friendly, helpful and courteous! More

by Fishgold
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Castro, service Advisor
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Oct 09, 2025 -

Honda Van Nuys responded

Thank you for your fantastic feedback! We're thrilled to hear that Tony provided you with friendly and efficient service. We appreciate you choosing us and look forward to assisting you again in the future!

October 08, 2025

I'm NEVER disappointed when I take my car in for service. T. Rocha is 💥 More

by JACQUELIN.SCHOFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Rocha
Report | Print
Oct 09, 2025 -

Honda Van Nuys responded

Thank you for the fantastic feedback, Jacquelin! We're so happy to hear that our team consistently provides you with top-notch service. Your satisfaction is our priority, and we look forward to seeing you again! Have a great day!

October 08, 2025

I only wanted to check and replace the battery, but I was given an estimate that included several services I didn’t request. I feel this was misleading and not clearly explained before I signed. More

by Gift
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Oct 09, 2025 -

Honda Van Nuys responded

Thank you for sharing your feedback. We’re sorry to hear that your recent service experience didn’t meet your expectations. It’s important to us that every customer feels fully informed and confident in the services being recommended, and we regret that this wasn’t clearly communicated in your case. We would like the opportunity to regain your trust in us. At your earliest convenience, please contact our General Manager, Brian Sobel, at bsobel@hondavannuys.com. We appreciate you bringing this to our attention and will use your comments to improve how we explain estimates and service options moving forward.

October 07, 2025

Honda Van Nuys has an excellent team of professionals from the moment I call to the moment I check out my car. Each and every time, the experience has been positive and I learn something new about my car More

by Paris Chatman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Carpenter
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Oct 08, 2025 -

Honda Van Nuys responded

Thank you for the fantastic feedback, Paris! We're so glad to hear about your positive experiences with our team and Jeremiah. Empowering our customers with knowledge is our goal, and we're glad to see that reflected in your visits. We appreciate your loyalty and look forward to serving you again!

October 06, 2025

Clean and efficient operation. Good service from sales associate and finance. Would recommend to friends and family. More

by susan.shamban
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trainee from Ukraine; don’t recall his name
Report | Print
Oct 07, 2025 -

Honda Van Nuys responded

Thank you for your fantastic review, Susan! We're so happy to hear you had a great experience with our team. Your recommendation means a lot to us, and we look forward to serving you and your friends and family in the future!

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