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Honda Universe - Service Center

Lakewood, NJ

3.8
180 Reviews

180 Reviews of Honda Universe - Service Center

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March 01, 2021

Works with the service manager this time with my concerns Don brought a lot of information to the table help me navigate my next steps looking forward to a quick resolution with my turbo charger issue More

by JPRCONSULTANTS7929
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don
Mar 02, 2021 -

Honda Universe responded

Thank you for the excellent five-star review! We're so happy you had a great experience working with Don and hope to see you again soon!

Mar 23, 2022 -

JPRCONSULTANTS7929 responded

Great Sales & Management team that is helpful and willing to make the deal work that is curtailed to your situation. They have your best interest at hand!

February 28, 2021

Great service. Friendly , quick, courteous. I would recommend Honda dealership to all who need service or a lease. Thank you for sticking me in promptly. More

by ESTYMAIL05
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa
Mar 02, 2021 -

Honda Universe responded

Thank you for the positive feedback regarding your recent experience with us!

February 24, 2021

Very friendly. Had great accommodations. Didn’t expect a better experience. Always felt welcome and very well taken care of since 2019 when i got my other Honda. More

by THIGGINS729
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Patel
Feb 25, 2021 -

Honda Universe responded

Thank you for the positive feedback regarding your recent experience with us! We're so pleased you had such a great experience at our dealership and we hope to see you again soon!

February 24, 2021

Great service. I felt like my needs where taken care of and the service writer made me feel at home and I left content. I would go again. More

by LISSY2115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Dugan
Feb 25, 2021 -

Honda Universe responded

Thank you for the excellent five-star review!

February 23, 2021

Great staff. Neil was great working with. Glen managed to get the deal done! Don't be afraid to make an offer ! Got a great car at an extremely reasonable price. Thank you! More

by CS4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn Swenson
Feb 24, 2021 -

Honda Universe responded

Thank you for the positive five-star review! We're so pleased Neil and Glen were able to assist you and make your experience a great one!

February 22, 2021

Nice experience Jessica was very kind and professional pleasant atmosphere great communication. B b b b b b b b b b b b b More

by BSILBER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica
Feb 22, 2021 -

Honda Universe responded

Thank you for the positive feedback regarding your recent experience with Jessica! We truly appreciate your kind words and hope to see you again soon!

February 19, 2021

The service was excellent. The work was done timely and to a standard only Honda can perform. Tony in the service department was extremely helpful. More

by RIBERTONET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
Feb 22, 2021 -

Honda Universe responded

Thank you for the positive feedback! We're so pleased Tony could assist you and make your experience one to remember!

February 16, 2021

Had to get my 2018 Honda Accord software updated for a call about it. Scheduled it with Lisa. Dropped it off and had back within 2 hours great service from Lisa. Thanks! More

by YIZZY93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa
Feb 16, 2021 -

Honda Universe responded

Thank you for the great feedback! It's a pleasure to know Lisa was able to assist you and make your experience a memorable one. We look forward to seeing you again soon!

February 16, 2021

Great experience buying from Honda Universe (Neil) so I’m not at all surprised my first service visit (Lisa) was equally positive. Very happy with all of the staff of Honda Universe and their commitment to c More

by VIC RIVERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Barritta (Service Advisor) - Five Stars!
Feb 16, 2021 -

Honda Universe responded

Vic, thank you for the exceptional five-star review! We're so pleased to know Neil and Lisa were able to assist you and provide you with excellent service!

February 15, 2021

Lisa was super friendly and knowledgeable. Lisa made sure I got a ride back to where I needed to go right away! Thank you lisa! More

by TOVASKORSKI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha, Ozzy Rosa, Glenn Swenson, Sam Moncayo
Feb 16, 2021 -

Honda Universe responded

Thank you for the great five-star review regarding your recent experience with Lisa!

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