Back

Honda Universe - Service Center

Lakewood, NJ

3.8
181 Reviews

181 Reviews of Honda Universe - Service Center

Sort by
March 11, 2021

Clean dealership great customer service willing to go the extra mile for service an value. Management returns calls in a timely manner. Great Selection of SVU More

by malibu904
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvette Rivera-Coates
Mar 11, 2021 -

Honda Universe responded

Thank you for the excellent five-star review! We're so happy to know you had a great experience at our dealership and we hope to see you again soon!

March 10, 2021

Service was great, very efficient. They made servicing my vehicle an absolute breeze. When leaves in the fan were making noise after I left the lot they were super helpful in resolving the issue. More

by MLEON713
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa
Mar 11, 2021 -

Honda Universe responded

Thank you for the positive feedback regarding your recent experience with us!

March 09, 2021

John is an exceptional person who ensure his customers are completely satisfied at all times. I would recommend John and the Honda Universe team ALWAYS. More

by MICDOUSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Honda Universe responded

Thank you for the exceptional five-star review! It's a pleasure to know John could assist you and make your experience one to remmeber!

March 09, 2021

Most amazing customer service! The women in the front Most amazing customer service! The women in the front was so friendly and helpful! I don’t remember her name! She had dark hair and told me she More

by SHAYNATOMOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Esposito
Mar 10, 2021 -

Honda Universe responded

Thank you for the excellent feedback! We truly appreciate your kind words and hope to see you again soon!

March 08, 2021

The dealership was great and quickly serviced my car. Thank you so Jessica for her help in accommodating me and my kids as we were there! More

by KG022286
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Ramos
Mar 09, 2021 -

Honda Universe responded

Thank you for the positive feedback regarding your recent experience with us!

March 08, 2021

Exceptional service as always. Very helpful and patient. I have come here for 3 cars now and will keep coming back. Thank you again as always More

by CAITLINFLORIO88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Honda Universe responded

Thank you for the positive feedback regarding your recent experience with us!

March 05, 2021

The whole experience was stress-free. Neil Goldstein provided stellar customer service, it was a real pleasure working with him. This is my second fantastic leasing experience with this dealership. More

by RCELIDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Honda Universe responded

Thank you for the positive feedback regarding your recent experience with us!

March 05, 2021

Great dealership. The service department is top notch. My advisor Jessica is always on the ball. Very helpful and knowledgeable. I would recommend everyone to bring their cars here. More

by BMOORE24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Ramos
Mar 09, 2021 -

Honda Universe responded

Thank you for the positive feedback regarding your recent experience with us!

March 04, 2021

Tony at Honda on rt 88 is awesome !! So reliable and efficient he was a dream to work with !!! He called me and kept me informed throughout..... More

by RUCHIEB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
Mar 05, 2021 -

Honda Universe responded

Thank you for the great five-star review! We truly appreciate your kind words and look forward to working with you again in the future!

March 02, 2021

Great customer service great customer service great customer service great customer service great customer service great customer service great customer service great customer service great customer cu More

by JUNIORBOTELLO21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa barritta
Mar 02, 2021 -

Honda Universe responded

Thank you for the positive feedback regarding your recent experience with us!

...
7
...