Honda Universe - Service Center

In the past I have had issues with every Honda Service department and no one has ever cared. Tony at Honda Universe has honestly changed my mind about Honda Service. He has gone above and beyond my expect department and no one has ever cared. Tony at Honda Universe has honestly changed my mind about Honda Service. He has gone above and beyond my expectations every time that I have been there. I will never go to another service advisor if he leaves Honda I will have to leave as well. Him and Dom are wonderful. More

The auto service was very easy and complete. Every body in service had a great aditude, and explained the complete service that had to done,and also checked the car if it needed any other service. in service had a great aditude, and explained the complete service that had to done,and also checked the car if it needed any other service. More

Experience was great and done in a timely manor! Very friendly and accommodating! Thought I’d be paying for oil change but I was very surprised when Diane said it was covered, even better! friendly and accommodating! Thought I’d be paying for oil change but I was very surprised when Diane said it was covered, even better! More

The service reps were thoughtful and courteous. Everything was explained to me before the work began.. Every visit to the service area is good.. The waiting area was warm and clean. Everything was explained to me before the work began.. Every visit to the service area is good.. The waiting area was warm and clean. More

your service advisor (Jessica Ramos) was excellent and knowledgeable. The only negative I have is that your waiting room was not clean and very dusty. It looked like the couches had not been cleaned in a knowledgeable. The only negative I have is that your waiting room was not clean and very dusty. It looked like the couches had not been cleaned in a long time. More

service was excellent the wait was not long, clean waiting area with virus protocols were followed. kept up to date on service by text and in person waiting area with virus protocols were followed. kept up to date on service by text and in person More

I got an oil change and usually get most of my services taken care of at Honda Universe. Always good service and customer service. Thanks! taken care of at Honda Universe. Always good service and customer service. Thanks! More

The service department was excellent. Explained everything and costs, no surprises. Had an appointment and my car was taken care of at my appointment time. everything and costs, no surprises. Had an appointment and my car was taken care of at my appointment time. More

Lisa was knowledgeable and the service was quick. Most people were following covid guidelines. Overall it was a good experience. Thanks have a nice day. people were following covid guidelines. Overall it was a good experience. Thanks have a nice day. More

I appreciate these people for being upfront, courteous and friendly. They perform their duties during this pandemic with ease. I recommend Honda not only for service but the cars are great too. and friendly. They perform their duties during this pandemic with ease. I recommend Honda not only for service but the cars are great too. More