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Honda Universe
Lakewood Township, NJ
1,770 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,770 reviews
May 22, 2024
Rahsaan Jones was really good to us, he's the best actually since we started leasing here. He listened patiently to all our questions, explained all the aspects of leasing. He's very helpful. actually since we started leasing here. He listened patiently to all our questions, explained all the aspects of leasing. He's very helpful. More
by J3EDILLY
Verified Customer
May 20, 2024
Dealership and Neil were professional and willlng to work with me to arrive at a fair price. No high pressure tactics with me to arrive at a fair price. No high pressure tactics More
by DICKY109
May 20, 2024
Gracias por todo la tensión al clientes muy bien gracias por todo muy buen trabajo por todo muy buen trabajo More
by TITA.PEREZ
May 20, 2024
A pleasantly efficient dealer. Customers should be aware that for pre-owned vehicles the advertised price is subject to a non-advertised increase. In my case negotiation resulted i Customers should be aware that for pre-owned vehicles the advertised price is subject to a non-advertised increase. In my case negotiation resulted in a price both parties were comfortable with. The sales person was knowledgeable, the mechanics of buying the car went smoothly, and the vehicle itself appears to be all it should be. More
by carmien
May 19, 2024
Terrible experience with Sur Simone & Salerno. If I had a chance to do it all over again I would have never went there. I will never go there again either !!! Got a terrible interest rate with a 8 If I had a chance to do it all over again I would have never went there. I will never go there again either !!! Got a terrible interest rate with a 856 credit score , I refinanced outside of Honda Universe for 6,78. “Now” I am saving $$$ without there help. Buys beware of this Dealership, they only want your business once. I buy a car every 2 to 3 yrs but not from them “ever”. The only thing they had to offer was a car that I was happy with. If there lips are moving, you know they are lieing to you !!! More
by SALVATOG9
May 18, 2024
Matt Van Pelt listened to my direction, steered me into the vehicle that suited all my needs. I absolutely love the Pre owned Honda CRV that he sold me. I will definitely recommend him to family and frien the vehicle that suited all my needs. I absolutely love the Pre owned Honda CRV that he sold me. I will definitely recommend him to family and friends. He also sold my daughter a HRV a year ago. An excellent experience all around!! More
by PATDOLES07
May 18, 2024
Second Ridgeline from this dealership. Nick was very personable and professional. Helped in every of the deal. Nick was very helpful in setting up the phone in the truck. Even though the f Nick was very personable and professional. Helped in every of the deal. Nick was very helpful in setting up the phone in the truck. Even though the finance department was backed up Rahsaan got me in out quickly. Nick also kept me updated as to when the truck was to arrive at the dealership. More
by JAYDWY
May 14, 2024
I’ve bought the second car at this dealership and my experience continues to be amazing. Javier was my salesman, he is very professional and very comfortable to work with. Best experience I’ve had. I re experience continues to be amazing. Javier was my salesman, he is very professional and very comfortable to work with. Best experience I’ve had. I really recommend this dealership for anyone looking for a hassle free buying experience. I have been very happy with both cars I’ve purchased from this dealership my Honda accord and CR-V. In the future I will most certainly buy my next vehicle from this dealership. Service was amazing. I really appreciate the staff that works at Honda universe. I’m so happy that Javier and the staff made the whole experience amazing. More
by Iryna Zavalko
May 10, 2024
Nick was very friendly and got everything done in a quick and timely manner to get me in and out quickly. and timely manner to get me in and out quickly. More
by STOLARZADAM
Employees Worked With
May 06, 2024
Dealership was very accommodating in finding me the color I wanted. This is the second time buying from this dealership within 6 months due to a car accident. It would've been better if I was able to get t I wanted. This is the second time buying from this dealership within 6 months due to a car accident. It would've been better if I was able to get the propack included like I did last time. More
by TAZGIRL414
