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Honda Universe

Lakewood Township, NJ

Overview
Employees
Reviews
Vehicles
4.8
1,770 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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1085 Ocean Ave

Lakewood Township, NJ

08701

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Showing 1,770 reviews

September 15, 2024

Everything went very quick and smoothly. The on line saleswomen was fantastic and extremely knowledgeable. More

by MUSTCHEF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2024 -

Honda Universe responded

Thank you for your kind words! We're delighted to hear that everything went quickly and smoothly, and that our online saleswoman was fantastic and knowledgeable. We appreciate your feedback and look forward to serving you again!

September 15, 2024

There was some confusion about what I wanted which took time to fix but it worked out beautifully. More

by MYCOOKIECODY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reimer Leuth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Synosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Honda Universe responded

Thank you for your patience and understanding! We’re glad to hear everything worked out beautifully in the end. If you need any further assistance, we're here to help!

September 14, 2024

The buying experience was quick, easy and simple. I would buy from Honda universe again. More

by MAL0820
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Biello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Synosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2024 -

Honda Universe responded

Thank you for your feedback! We're thrilled to hear that your buying experience was quick and easy. We look forward to assisting you again at Honda Universe in the future!

September 13, 2024

Very easy transaction and we really like our sales person.. The entire process was very easy More

by CSTILTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Van Pelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2024 -

Honda Universe responded

It’s great to hear that you had an easy and enjoyable experience with us! We’re thrilled that you liked working with your salesperson and found the process smooth. Thank you for your feedback!

September 08, 2024

Everything went quick and easy. it was very easy working with Matt - i would work with him again. More

by RROTEM3
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew Van Pelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Synosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Honda Universe responded

We’re glad to hear that everything went smoothly and that you enjoyed working with Matt. We appreciate your positive feedback and look forward to assisting you again in the future!

September 08, 2024

Upfront sales staff and knowledgeable support staff, striving to go the extra mile with courteous service. More

by LEEAWEST
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yvette Rivera-Coates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Biello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael ?
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Sep 09, 2024 -

Honda Universe responded

Thank you for your kind words! We're thrilled to hear that our sales and support teams provided you with courteous and knowledgeable service. We always strive to go the extra mile for our customers and appreciate your recognition. If you need anything else, feel free to reach out!

September 07, 2024

Friendly and great service . I have been Going to Honda Universe for years and they remember me when I come in the door. More

by SUSAN_A_SIMON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvette Rivera-Coates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2024 -

Honda Universe responded

Thank you for the kind words! We're thrilled to hear you’ve had such positive experiences with us over the years. It’s our pleasure to provide friendly, personalized service. We look forward to seeing you again soon!

September 02, 2024

Will is a great salesman . Was not pushy and listened . Just seems like a nice person. - Nick was true to his word regarding anything pertaining to my trade. More

by tweedsie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Biello
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Irslinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2024 -

Honda Universe responded

Thank you for your feedback! We’re pleased to hear that Will’s approach and Nick’s honesty made your experience positive. It’s great to know that Will’s attentiveness and Nick’s reliability stood out to you. We appreciate your kind words and look forward to assisting you again in the future!

August 31, 2024

It was a great experience. The employees were very helpful and made the purchase very nice. Would definitely do another purchase in the future More

by jm_3187
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hanily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Mundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2024 -

Honda Universe responded

Thank you for your great feedback! We're thrilled to hear that our team made your purchase enjoyable and that you had a positive experience. We look forward to assisting you with your next purchase in the future. If you need anything in the meantime, don't hesitate to reach out!

August 23, 2024

Great experience! Very patient, explained everything clearly., very knowledgeable. The environment was very comfortable and welcoming. Sue, Mike & Nick are an awesome More

by JLIGUS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Simone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Synosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Giangregorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2024 -

Honda Universe responded

Thank you for the wonderful review! We're delighted to hear Sue, Mike, and Nick made your experience comfortable and informative. We appreciate your recommendation and look forward to assisting you again!

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