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Honda Universe

Lakewood Township, NJ

Overview
Employees
Reviews
Vehicles
4.8
1,770 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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1085 Ocean Ave

Lakewood Township, NJ

08701

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Showing 1,770 reviews

September 27, 2024

The customer service was amazing. Thanks Will. P.s I LOVE MY 2024 ACCORD SEDAN More

by BATTLESHANELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Umoru
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Biello
2.0
This rating includes all reviews, with more weight given to recent reviews.
William Irslinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 28, 2024 -

Honda Universe responded

Thank you for the fantastic feedback! We're delighted to hear you had an amazing experience with our customer service. I'll be sure to pass along your thanks to Will. Congratulations on your 2024 Accord Sedan – we're so glad you love it!

September 27, 2024

The customer service was amazing. Thanks Will. P.s I LOVE MY 2024 ACCORD SEDAN More

by BATTLESHANELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Umoru
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Biello
2.0
This rating includes all reviews, with more weight given to recent reviews.
William Irslinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2024 -

Honda Universe responded

Thank you for the fantastic feedback! We're delighted to hear you had an amazing experience with our customer service. I'll be sure to pass along your thanks to Will. Congratulations on your 2024 Accord Sedan – we're so glad you love it!

September 24, 2024

I’ve had such a great experience with this dealership as a matter of fact I purchased 3 vehicles in a week. More

by JIAVARAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Van Pelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2024 -

Honda Universe responded

Wow, that’s amazing! We’re thrilled to hear you had such a great experience with us and that you chose to purchase three vehicles in just a week! Thank you for your trust and support. We’re always here to help you with any future needs, and we hope you enjoy your new vehicles!

September 23, 2024

Neil was very professional, courteous, and friendly. He was also very helpful in explaining all the options available. He was not at all high pressuring or pushy. I would recommend him to others looking More

by JAZZYTED53
Recommend Dealer
Yes
Employees Worked With
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Synosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2024 -

Honda Universe responded

Thank you for your wonderful feedback! We're delighted to hear that Neil provided you with such a positive experience. Our team strives to make the car-buying process as smooth and informative as possible, and it's great to know that both Neil and Stephanie were able to assist you effectively. We truly appreciate your recommendation and look forward to helping you again in the future!

September 18, 2024

Amazing people, beatifull cars, all documents explain the best form, attentive dealership and transparent definitely refer family and friends! More

by Oscar Ruiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Martinez-condado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Mundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Biello
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Irslinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reimer Leuth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Marin, Brandon Moreno
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Sep 19, 2024 -

Honda Universe responded

Thanks for your fantastic review! We’re thrilled to hear that you had such a positive experience with our team. Your recommendation means the world to us! If you or your family and friends need anything in the future, we’re here to help.

September 17, 2024

Was a repeat customer. .no more. No advice, bad deal. Go elsewhere. Better deals. Buyer's remorse. More

by jax2max
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Danny Patel
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2024 -

Honda Universe responded

Thank you for taking the time to provide your feedback. We apologize for the less than satisfactory experience you had at our dealership. Please call John McGraw our customer relations manager at 732-370-9700 x4109 so he can further assist you.

September 16, 2024

There very helpful with them finding you a car that you would like and find what you need for the car you want More

by ANTOINENICKEY1985
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Bendar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Honda Universe responded

Thank you for your feedback! We’re glad to hear that our team was helpful in finding the car you wanted and meeting your needs. If you have any more questions or need further assistance, feel free to reach out. We’re here to help!

September 16, 2024

Friendly, attentive, honest dealership. Will definitely be referring family and friends to Will and Nick. More

by TATU801
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Irslinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2024 -

Honda Universe responded

Thank you for the great review! We’re delighted to hear that you found our dealership friendly, attentive, and honest. Will and Nick will be thrilled to know they made a positive impression. We appreciate your referrals and look forward to assisting your family and friends!

September 16, 2024

Very professional, very friendly, understanding and working with customer is amazing. Definitely will come back. More

by N.REVINOV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Umoru
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hanily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Zerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Giangregorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2024 -

Honda Universe responded

Thank you so much for your kind words! We’re thrilled to hear that our team provided you with professional, friendly, and understanding service. We look forward to seeing you again and assisting you with anything you need. Your satisfaction is our priority!

September 16, 2024

Friendly attentive dealership, will definitely refer family and friends! Go see Will if you’re looking for a car More

by TATU801
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Irslinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2024 -

Honda Universe responded

Thank you for the wonderful feedback! We're so glad to hear that you found our service professional, friendly, and understanding. We can’t wait to assist you again and ensure you continue to have a great experience with us. Your satisfaction is very important to us!

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