Honda Universe

Danny is the best! I have worked with him before and have had excellent experiences each time/ I have worked with him before and have had excellent experiences each time/ More

It was a pleasure doing business with this dealership. I would highly recommend them to my network. I would highly recommend them to my network. More

Yvette Rivera Coates is to be avoided at all costs. She point blank encouraged me to "lease" because according to her, there is zero percent interest for the first 39 months. She then opened a checki She point blank encouraged me to "lease" because according to her, there is zero percent interest for the first 39 months. She then opened a checking account at Teacher Federal Credit Union and took out a loan close to 7%. She completely denies doing this, however I requested a copy of the endorsed document/disclaimer regarding membership from the Union. My signature looks real, however EVERY other area was filled in by Yvette (or someone other than myself). I absolutey never consented to this, nor did she say ONE word about a credit union. She pulled one over on me, I'll giver her that. She is excellent at lying. I picked up the car, went less than three miles and the low pressure tire light came on. She encouraged me to drive home and come back, which I did. Service than filled the tire without putting it on a lift. I was then on the side of a highway for three hours waiting for "Honda's roadside assistance" on day number two of ownership since I gave up Geico's (DON'T). Yvette failed to look at me when I arrived. The vehicle had a HUGE screw in the tire. I drove for two days and could have been killed due to the complete unprofessionalism of everyone there. The only person I will say is a gentleman is John the Manager, but even he ended with "well I wasn't there". How convenient. The car is amazing, but they left me with a bad taste in my mouth. I was offered the first car's payment for the day at work I lost. Never, never walk into this place. In addition, an online review states another Honda owner has had her car returned with nails in the tires, so they're careless in the shop. They replaced my tire with a faded one off the lot, and when I called them on that they THEN replaced it with a shiny new one. This place will give you an ulcer. Yvette is the sneakiest of all. SO SORRY I LEFT MY FORD FAMILY. More

Great experience! I highly recommend Honda Universe. Outstanding customer service. The easiest new car purchase ever. Jodi, Nick and Sue were awesome from inquiry to d I highly recommend Honda Universe. Outstanding customer service. The easiest new car purchase ever. Jodi, Nick and Sue were awesome from inquiry to delivery. More

Provided me good experience, transaction is easy and quick. They went out of there way to make sure I was in the vehicle I wanted. quick. They went out of there way to make sure I was in the vehicle I wanted. More

Great customer service ! She was amazing and so helpful . Very polite and caring . Amazing worker She was amazing and so helpful . Very polite and caring . Amazing worker More

They went out of there way to make sure I was in the vehicle I wanted. Now let's see if the 2024 CRV Hybrid lives up to its price. After the first tank of gas the gas mileage is about 3/4th of what was vehicle I wanted. Now let's see if the 2024 CRV Hybrid lives up to its price. After the first tank of gas the gas mileage is about 3/4th of what was advertised on the sticker and in the trades. I reserve judgement. More

Good experience,Sue was a great sales person,,and Nick was Awesome,,and would buy there again was Awesome,,and would buy there again More

Provided me quality car, transaction is easy and quick. All of the staffs are accomodating and friendly. All of the staffs are accomodating and friendly. More

I would highly recommend Honda universe to my friends and family. I dealt with Neil for the second time and hope he is still there when I come back for a another car when it’s time. Thank you family. I dealt with Neil for the second time and hope he is still there when I come back for a another car when it’s time. Thank you More