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Honda Universe

Lakewood Township, NJ

4.8
1,770 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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1085 Ocean Ave

Lakewood Township, NJ

08701

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Showing 1,770 reviews

August 24, 2023

Muy buen servicio me ayudaron mucho y me asesoraron de la mejor forma posible, muy satisfecha y contenta con el servicio More

by MIGUEL_TOVAR9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Mundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Honda Universe responded

¡Muchas gracias por la reseña! ¡Estamos muy contentos de que nuestro equipo haya sido de gran ayuda durante su visita!

August 19, 2023

Yvette held the door open for us , she is an asset to your business and was very easy to work with . More

by KA2ZME
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yvette Rivera-Coates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hanily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha
Aug 19, 2023 -

Honda Universe responded

Thank you so much for the review! We are very glad that Yvette was so helpful during your visit!

August 18, 2023

We were very pleased with Stephen. He was helpful, courteous, and took the time to answer all my questions. More

by BRIANWMILES
Recommend Dealer
Yes
Employees Worked With
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha, Stephen Delpizzo
Aug 19, 2023 -

Honda Universe responded

It is a pleasure to hear that Stephen provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

August 17, 2023

Very happy with Chris. He worked me to get the deal I wanted. Very happy to refer him to my friends and family More

by PESTMASTERNJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Al Cunha, Corey Bean, Christopher Biello
Aug 17, 2023 -

Honda Universe responded

Hi Chris, thank you for taking the time to share your experience. We are very glad to hear that Chris was so helpful with your needs. Please let us know if we can do anything else to be of assistance to you.

August 17, 2023

This is where I originally went to get my car lease and felt most comfortable going back to them to buy out my lease. I was nervous about the process of buying out a lease because this was my first lease a More

by Amby4290
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Bean, Wildy Sam
Aug 17, 2023 -

Honda Universe responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!

August 16, 2023

Dont think i ever met al i worked with sue, she was helpful. Dealership was sparce More

by LARRYTKUNZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Simone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Bean
Aug 16, 2023 -

Honda Universe responded

Thank you for taking the time to share your experience. We are glad to hear that our team members were helpful during your visit.

August 14, 2023

No Thank You ! No Thank You ! No Thank You ! No Thank You ! No Thank You ! More

by MLOEB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
4.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvette Rivera-Coates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hanily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Honda Universe responded

Thank you for your feedback! We appreciate your kind words.

August 13, 2023

happy with the purchase. Salesman was very nice and patient and really helped us with our decision More

by CHFL4
Recommend Dealer
Yes
Employees Worked With
Matthew Van Pelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2023 -

Honda Universe responded

Thank you for taking the time to share your experience. We are so glad that our team was so helpful during your visit!

August 12, 2023

Do not go there. !!!! The sales manager Nick Salerno . Blatant liar. took car for a ride after he ran my credit and given me a monthly payment come back and Nick More

by tom.mondello
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Nick Salerno
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2023 -

Honda Universe responded

We apologize for the less than satisfactory experience you had at our dealership and would like the opportunity to speak with you and make things right. Please call John McGraw our customer relations manager at 732-370-9700 x4109 so he can further assist you.

August 10, 2023

Great experience would recommend friends and family thanks for the opportunity as always I’m a loyal customer More

by CHARLESDITERMINI275
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Martinez-condado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hanily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Mundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Cunha, Alan Marin, Michael Manfre, Corey Bean, Stephen Delpizzo, Christopher Biello
Aug 10, 2023 -

Honda Universe responded

Thank you for taking the time to share your experience. We are so glad that our team was so helpful during your visit!

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