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Honda Universe

Lakewood Township, NJ

4.8
1,843 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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1085 Ocean Ave

Lakewood Township, NJ

08701

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Showing 1,843 reviews

February 17, 2024

This is the first time in 20 years that I am extremely disappointed with my purchase from Honda. More

by BETTYJANNARONE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John McGraw
1.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Patel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hanily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvette Rivera-Coates
Feb 18, 2024 -

Honda Universe responded

Thank you for taking the time to provide your feedback. We apologize for the less than satisfactory experience you had at our dealership. Please call John McGraw our customer relations manager at 732-370-9700 x4109 so he can further assist you.

February 16, 2024

Have worked with Honda Universe's Finance and Sales staff in the past. Nothing but great experiences. More

by booster8743
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Hanily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Mundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2024 -

Honda Universe responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

February 16, 2024

Nos atendieron muy bien y Rey Mundo nos dedico tiempo para asesorarnos y nos respondió las preguntas e inquietudes, estamos contentos con la compra del vehículo, gracias More

by LALASSOS22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Mundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2024 -

Honda Universe responded

¡Gracias por tus comentarios! Agradecemos sus amables palabras para Rey Mundo.

February 14, 2024

They were very informative, kind, and super welcoming. They made the whole buying experience pleasant and fun. I was given an amazing deal and they worked with me the whole way; my sales guy matt was just More

by IGribb21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hanily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Van Pelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Honda Universe responded

Thank you for taking the time to share your experience. We are very glad to hear that our team was so helpful during your visit!

February 12, 2024

Yvette went above and beyond to make leasing my first car about as easy as could be. No high pressure sales tactics, no "I have to check with my manager" games. Listened to my needs and what I could afford More

by FRANKT6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Hanily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvette Rivera-Coates
Feb 13, 2024 -

Honda Universe responded

Thank you for sharing your five-star experience! We are thrilled to hear that Yvette was so helpful with your leasing experience and we hope to see you again!

February 10, 2024

Very pleasant experience Nicholas Biello is great definitely one off the best Experience I had Thank you More

by MAR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Hanily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Biello
Feb 10, 2024 -

Honda Universe responded

It is a pleasure to hear that Nicholas Biello provided you with a wonderful experiences. Please let us know if we can further assist you in any way! Thank you for being our customer.

February 07, 2024

I was treated extremely well. Service was great and I left with the car I wanted More

by RPOLK68580
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Honda Universe responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

February 06, 2024

Very professional and courteous. Hard working staff. Would recommend coming to this location for car needs More

by CAroline
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Martinez-condado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hanily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Van Pelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Honda Universe responded

Thank you for taking the time to share your experience. We are so glad that our team was so helpful during your visit!

February 05, 2024

Made it convenient Sue helped my wife which made it a good experience. She loves her car More

by MIKE.MAC.GIFF123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sue Simone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Bendar
Feb 05, 2024 -

Honda Universe responded

Thanks for sharing your five-star experience. We are thrilled to hear that Sue was very helpful with your needs. Please let us know if we can further assist you in any way. Thank you for being our customer!

February 05, 2024

The staff is very kind, caring, and respectful. They made something big out of very much nothing in a short time. Mr Nick is a great personality in the car business. More

by Jon Wilson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hanily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Mundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Honda Universe responded

It is a pleasure to hear that Nick provided you with a wonderful experiences. Please let us know if we can further assist you in any way! Thank you for being our customer.

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