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Honda Universe

Lakewood Township, NJ

4.8
1,843 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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1085 Ocean Ave

Lakewood Township, NJ

08701

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Showing 1,843 reviews

March 04, 2024

don't recognize Joseph Hanily. Dealership is sleazy and unethical! Would not recommend to anyone. More

by HADASSA1
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Michael Bendar, Nicholas Biello
Mar 05, 2024 -

Honda Universe responded

Thank you for taking the time to provide your feedback. We apologize for the less than satisfactory experience you had at our dealership. Please call John McGraw our customer relations manager at 732-370-9700 x4109 so he can further assist you.

March 02, 2024

A great experience working with Nick and service department took care of my needs. A great experience with Honda Universe More

by ALBERTPURNELL1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Biello
Mar 03, 2024 -

Honda Universe responded

Thank you for your review of our Service Department! We are so glad to hear that Nick was able to take care of your vehicle in a timely manner!

March 02, 2024

I walked into the dealership not sure what vehicle I wanted. After changing my mind multiple times, Yvette helped me picked the perfect vehicle. This is my second purchase from Yvette and both times she More

by SMV32198
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yvette Rivera-Coates
Mar 03, 2024 -

Honda Universe responded

Thank you for sharing your five-star experience! We are thrilled to hear that Yvette was so helpful and thanks for choosing our dealership for your needs.

March 02, 2024

was very unhappy with my lease. went back 1 year later and Nick Salerno Ask to come back in 6 months. would be able to help better than. went back yesterday. And Nick was able to More

by tom.mondello
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hanily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Van Pelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2024 -

Honda Universe responded

Nick Salerno is a wonderful member of our team and we are glad to hear that he was so helpful with your leasing needs. We look forward to seeing you again soon!

February 26, 2024

I just bought a 2019 Hyundai Tucson SE . I cannot tell you how nice it was dealing with Sue! I had such a bad experience at Automotive Ave I truly was dreading going to another dealership. W More

by shirleymullen122
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Simone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Honda Universe responded

Sue is a wonderful member of our team and we are glad to hear that you had a positive experience while working with her. We look forward to seeing you again soon!

February 24, 2024

Very pleasant experience, nice people to work with and a fair deal. Very happy overall. More

by TCZUPPE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Biello
Feb 25, 2024 -

Honda Universe responded

Thank you so much for the review! We are so glad to hear that you had such a positive experience at our dealership!

February 23, 2024

Purchased a 2019 subaru outback ,Had a good experience with Sue Simone in regards to getting back to me with fast texting about the many questions i had about the car ' Also like to let you know car pass More

by ROJOSTILLMEADOW
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sue Simone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2024 -

Honda Universe responded

Thank you so much for the review. We are very glad to hear that Sue Simone provided you with such a positive experience at our dealership!

February 20, 2024

I have purchased 3 car/SUV's with Honda Universe. My present lease was up and advise Honda that a needed new car. I was hoping that there was some loyalty with myself and Honda. Nick Salerno sales ma More

by Rich k
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Martinez-condado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Honda Universe responded

Nick Salerno is a wonderful member of our team and we are glad to hear that you had a positive experience while working with him. We look forward to seeing you again soon!

February 18, 2024

Had a great experience at Honda Universe today. Wasn’t looking to get a car, walked into the dealership just to check out a CR-V, and Danny, Nick, Joseph, and another manager (sorry can’t remember More

by jxduarte
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Danny Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hanily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2024 -

Honda Universe responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

February 17, 2024

Nice people and a smooth and pleasant experience. Being bombarded with requests to rate afterwards was honestly one of the only off putting things! More

by TANIAEALDEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Biello
Feb 17, 2024 -

Honda Universe responded

Thanks for your feedback. We'll share your remarks with our management team.

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