Honda Universe

Honda universe is the best dealership that I’ve ever shopped at. I have gotten multiple leases over the years and they are nothing short of excellent. The staff from the top down is smart and respectful shopped at. I have gotten multiple leases over the years and they are nothing short of excellent. The staff from the top down is smart and respectful. More

The salesman was helpful, cheerful and pleasant. The numbers guy was sneaky, and slimy. I asked why my financing amount was so high, he mentioned taxes and did not mention the $3500 warranty. I didn The numbers guy was sneaky, and slimy. I asked why my financing amount was so high, he mentioned taxes and did not mention the $3500 warranty. I didn’t find that out until signing the final paper. I feel taken advantage of, and I will never be back. More

Very professional painless experience. Was no pressure put on us to walk out of there with a car. Sue was great!! Was no pressure put on us to walk out of there with a car. Sue was great!! More

I had a great experience. Everything went smoothly. Matt helped me with all the paperwork Everything went smoothly. Matt helped me with all the paperwork More

I had a great experience with hunter and he did everything he could to help me get a car everything he could to help me get a car More

Xavier was attentive and listened to where I was coming from when trading in my car I am happy with the outcome. from when trading in my car I am happy with the outcome. More

It is well maintain, the workers were wonderful and tired to help us the best they can. to help us the best they can. More

Bought a 2011 nissan pathfinder. Sale went fine. Vehicle suposedly went through there $1800 pre delivery inspection. had it checked out after it was bought only to find out the re Sale went fine. Vehicle suposedly went through there $1800 pre delivery inspection. had it checked out after it was bought only to find out the rear shocks were blown, a rear coil spring was broke and front struts were shot. When i went back to dealer to get it filled up with gas(because it was on empty when i received) i was told that there was nothing we could do about it. I played phone tag with john grover the satisfaction specialist…..he is never at his desk always have to leave voicemails. It is what it is just leaving my honest review. More

Really enjoyed working with Hunter and Honda Universe. They were very patient as we navigated a new vs used car option. My mother is very pleased with het new CR-V, has everything she needed and happy w They were very patient as we navigated a new vs used car option. My mother is very pleased with het new CR-V, has everything she needed and happy we were able to make this happen. More

We were pleasantly surprised at this dealership because of the overwhelming kindness and professionalism my family and I experienced. We expected them to be "nice" and we expected them to be "professional of the overwhelming kindness and professionalism my family and I experienced. We expected them to be "nice" and we expected them to be "professional", but we didn't expect to experience "kindness", which is made my family and myself to feel "warm, welcome & wanted". This element is very important when conducting business and an element often underutilized; however, Alex, Rashan, Jodi and the rest of the team mastered this skill. I WILL purchase more Honda vehicles in the future and Honda Universe WILL be the first phone call! Thank you ALL, especially Alex! More