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Honda Universe

Lakewood Township, NJ

4.8
1,752 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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1085 Ocean Ave

Lakewood Township, NJ

08701

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Showing 1,752 reviews

March 21, 2010

From the moment I walked in to Honda Universe, I was greeted with a warm welcome from Eric I. He was very friendly and informative and by no means a 'pushy' salesman! When I decided on the vehicle of ch More

by lisajimmy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
4
March 19, 2010

This was the fourth dealership I went to looking to lease an accord coupe. I visited the dealership on a Saturday, when I received a price quote that I was happy with. I left a $1150 deposit on a vehicle t More

by moppelt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nelson, Carlos & Greg
March 16, 2010

If you are looking for an out of this world car buying experience, then head on down to Honda Universe in Lakewood where you will be treated with respect, respect, and respect. First, their showroom is st More

by Mindoro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia, Brian Lipman, Jerry Ojeda, Michael, Eric Pastva
March 06, 2010

Grossly overestimated the work required on my car. Claimed I needed a water pump, timing belt, oil pan gasket, drive belts, radiator hoses, spark plugs, ignition wires and a few other assorted items. More

by EPIGEA
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
2
March 01, 2010

I went online and was called quickly by Andrew who is one of the managers at the store. It made me feel good to have a manager contact me personally. He went over all my questions about the car and then when More

by bobjones8222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
February 16, 2010

I have been doing my shopping going from dealer to dealer and was very surprised in how professional and courteous the employees at Honda Universe were. They were very knowledgeable and made my car shopping More

by apollo921
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
3
February 02, 2010

Best treatment I have ever had. From start to finish Jerome listen to my needs and helped me find the right car that fit my family needs. Trevor the Finance guy was awsome helped me obtain my 1.9% rate More

by cat623
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerome, Trevor, Jerome Hofmann
January 05, 2010

My attempted purchase involved 4 trips to the dealership and empty promises. Every time I returned, the monthly payment increased. I am in the customer service business and would never treat customers the More

by neelie106
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
3
March 01, 2009

We were shopping around for a lease on a new Honda Accord LX. We had previously gone to two Honda dealers in Central Jersey with hopes of getting a good price, especially the second dealer that was offering More

by js109892
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny, E.J
September 02, 2008

Hello, I had visited honda universe looking for a brand new pilot. The price that was given to me seemed fair, then the sales people changed their mines when it came time to sign the papers. They kept me w More

by amiee43
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
sales person, managers
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