Honda Universe
Lakewood Township, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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We were shopping for a Honda Odyssy for a month. We visited Honda dealers in the area and we were very disappointed the way treated us. We accidently stumbled upon Honda Universe in the internet. From visited Honda dealers in the area and we were very disappointed the way treated us. We accidently stumbled upon Honda Universe in the internet. From the first phone call to the final transaction our experience was very pleasant. They go out of their way to make the customers happy. We would recommend this dealership to anyone. More
Bought a used Pontiac Vibe here for a good price. Sales staff are not too pushy and are willing to negotiate. The salesman let me check that everything in the car worked, without hovering over my every mov staff are not too pushy and are willing to negotiate. The salesman let me check that everything in the car worked, without hovering over my every move, and offered to take my car back ~50 miles since I came in a rental (this actually requires 3 cars since I have to drive the rental back, he drives the car I bought, and someone else drives the car the salesman comes back in). Overall a positive experience. More
I was in a tough situation, I already had a brand new car in which I hated (was not a Honda). I was shopping online through the internet and came across Honda Universe. I submitted my information and within in which I hated (was not a Honda). I was shopping online through the internet and came across Honda Universe. I submitted my information and within 3 minutes Alicia gave me a call. She listened to my situation and assured me that Honda Universe would do anything possible to get me out of the car I hated and into a new car. She was phenomenal. I did submit my information to other dealers but she is the one I felt most comfortable with. She took the time to answer all my questions unlike other dealers that I was working in. She is the reason I choose Honda Universe. I came into the showroom and was greeted and treated great. Ken was great; he was patient with me and helped make this deal happen. Everyone was so friendly. We even got the opportunity to meet the General Manager. Great dealership, awesome experience. I would recommend Honda Universe to anyone. More
Dave Barto was the salesman and even though he was new there was a very relaxed way about him that was agreeable to my desires. The sales mgr. whose name I forget was also very helpful in putting the sal there was a very relaxed way about him that was agreeable to my desires. The sales mgr. whose name I forget was also very helpful in putting the sale together. Alvin Cubano the gm. was also extremely professional when I returned a few days after my purchase to clear up a few questions. joe asch More
Our experience with Honda Universe was very professional and pleasant. The Sales Rep. (Brian) had a total knowledge of Honda cars and answered all of our questions to our satisfaction. We purchased a 20 and pleasant. The Sales Rep. (Brian) had a total knowledge of Honda cars and answered all of our questions to our satisfaction. We purchased a 2010 Honda Accord. Brian should be commended on his salesmanship. Also, to be recognized is Joe Dominguez. (All of the staff were extremely pleasant). Thank you, Anthony J. Patricco Marilyn Patricco More
As above, Jerome Hofman was our sales representative. He was very attentive and helpful with every detail. He listened to what I wanted and was able to meet me with all details. He was informative and k was very attentive and helpful with every detail. He listened to what I wanted and was able to meet me with all details. He was informative and knowledgeable about the car I was buying. I would highly recommend, not only the dealership, but Jerome in particular. Amelia Alessandro More
I went into this dealership very doubtful because car searching was getting tiring and stressful, before I even walked into the door Sherry welcomed me in and seemed very excited to help me find what I n searching was getting tiring and stressful, before I even walked into the door Sherry welcomed me in and seemed very excited to help me find what I needed. I explained to sherry that Ive been car searching and I felt that other dealerships were very pushy and rude. As we were talking Je'sus came over and got to understanding my situation and made me feel very comfortable. They worked very hard to get me a loan which was hard having no car history and the next day they called and said I have been approved and want me to come back to check out some cars. The nexy day the results weren't what I expected so Trevor gave me different options, finally they put me into a car that was in my price range and the payments that fit my budge and I drove home the same night with my new car, Honda Universe is very efficent, comfortable, and accomadating, I would recommend this dealership to everyone. More
We've had a wonderful experience with Honda Universe. Tony helped us through the vehicle sale process with honesty and friendliness. Trevor helped us through our first financing and explained things to Tony helped us through the vehicle sale process with honesty and friendliness. Trevor helped us through our first financing and explained things to us in a comprehensive manner. After we purchased, we had to transfer our registration from NY to VA and Michelle was so gracious and sent us various forms. We would highly recommend this team for vehicle purchases! More
We called about a 2009 Kia we saw on the internet. We We called about a 2009 Kia we saw on the internet. We contacted them via email and got Michelle Anwar. She was extremely helpful and answered all We called about a 2009 Kia we saw on the internet. We contacted them via email and got Michelle Anwar. She was extremely helpful and answered all our questions in a speedy and knowledgeable manner. When we went up to see the vehicle she introduced us to Ed, sorry didn't get his last name. He took us to test drive the vehicle and did the paperwork for us. Again, he was very nice. We than had to wait to have the financing approved and because of two vehicles we signed for, one for our son and one for our daughter, our credit score was very low because we found out they didn't pay on time as they should have. James Frederick helped us with that. It took him awhile to get us approved but he did and at the payment we wanted to stay at. We were very happy with the whole experience and I will gladly recommend them. More
i just like to tell some one what a great job he did in makeing my visit to dealership a good thing everthing went very good they made me feel at ease now i dont mind going back dealing with car dealers no makeing my visit to dealership a good thing everthing went very good they made me feel at ease now i dont mind going back dealing with car dealers not always a good experince started when you walk in front door was in excellant condition i was greeted and told what to do like i said it went so well i am waiting for my next visit More