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Honda Universe

Lakewood Township, NJ

4.8
1,752 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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1085 Ocean Ave

Lakewood Township, NJ

08701

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Showing 1,752 reviews

July 12, 2010

We were to turn in our current lease for a new one and was given a great deal at non-honda dealership. However, we liked Honda and went to see if they would offer us the same deal. We went down to Honda U More

by atm5678
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Reyes
May 29, 2010

10 years, 3rd Honda and counting....Honda Universe continues to impress me with their professionalism. Carlos (creis@hondauniverse.com) is clearly passionate about Honda and truly believes in the prod More

by civic2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
#1 Carlos #2 Trevor
May 06, 2010

Nelson is new to this dealership and was so knowledgeable. He was very sweet,courteous and sincere. I hate buying cars but Nelson and Carlos made my experience painless and worked me out a gr More

by LisaM38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Reis and Nelson
May 04, 2010

Jerry Ojeda was by far the best person I spoke to. I researched online and called many dealerships. He, by far was the most helpful and courteous and helped me and my family find exactly what we were lo More

by tombstonegrl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Ojeda
May 04, 2010

I purchased a new car from them. They were very friendly, nice and easy to work with. When I got home I noticed a small dent in the car. I brought it back and they gave me another new car. In my life I have More

by jstgotacar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Caruso, Carlos Reis
April 26, 2010

Allison did a great job giving us the deal we arranged for via the internet and telephone. There were no hidden agendas or pressure tactics. Allison was very helpful in all regards to the sales transact More

by worsdale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allison Frey
April 20, 2010

Allison Frey is to the point, very fair and she explains to you what you need to know. She manages to balance the time you spend with her well. She flows with your needs and does not try and push you into t More

by SCKHOLX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allison Frey
April 18, 2010

Allison Frey extremely helpful, honest, friendly, helped me get my price as we discussed over the phone, yesterday was a top rated experience at the honda dealership thanks to george also the manager, very More

by rpmalone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ms. Frey
April 17, 2010

Went in to check out a car we've been eying. Eric was standing outside willing to help us immediately. Took us for a test drive then went back to talk numbers. He was very good in not pushing us away, More

by axljonny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Irslinger and Mike
March 26, 2010

Shame! Shame! Shame!. Go to this place if you want to be treated like a trash. Promiss, value of customer's time and ethics mean nothing to them specially to their managers. I have been betrayed by this dea More

by vicks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
The Manager