Honda Universe

We've had a wonderful experience with Honda Universe. Tony helped us through the vehicle sale process with honesty and friendliness. Trevor helped us through our first financing and explained things to Tony helped us through the vehicle sale process with honesty and friendliness. Trevor helped us through our first financing and explained things to us in a comprehensive manner. After we purchased, we had to transfer our registration from NY to VA and Michelle was so gracious and sent us various forms. We would highly recommend this team for vehicle purchases! More

We called about a 2009 Kia we saw on the internet. We We called about a 2009 Kia we saw on the internet. We contacted them via email and got Michelle Anwar. She was extremely helpful and answered all We called about a 2009 Kia we saw on the internet. We contacted them via email and got Michelle Anwar. She was extremely helpful and answered all our questions in a speedy and knowledgeable manner. When we went up to see the vehicle she introduced us to Ed, sorry didn't get his last name. He took us to test drive the vehicle and did the paperwork for us. Again, he was very nice. We than had to wait to have the financing approved and because of two vehicles we signed for, one for our son and one for our daughter, our credit score was very low because we found out they didn't pay on time as they should have. James Frederick helped us with that. It took him awhile to get us approved but he did and at the payment we wanted to stay at. We were very happy with the whole experience and I will gladly recommend them. More

i just like to tell some one what a great job he did in makeing my visit to dealership a good thing everthing went very good they made me feel at ease now i dont mind going back dealing with car dealers no makeing my visit to dealership a good thing everthing went very good they made me feel at ease now i dont mind going back dealing with car dealers not always a good experince started when you walk in front door was in excellant condition i was greeted and told what to do like i said it went so well i am waiting for my next visit More

They were all very courteous. The job was done quickly and they even washed my car. They took me in right away and went right to work on my car. Even the mechanic was very nice and knew what he had to fix and they even washed my car. They took me in right away and went right to work on my car. Even the mechanic was very nice and knew what he had to fix right away. It was a pleasant experience. I will be going to them to service my car from here on in. More

I came in for an oil change and was waiting for my service to be done when i was advised about a concern with my tires needing to be replaced because they were getting very low on the tread. they work service to be done when i was advised about a concern with my tires needing to be replaced because they were getting very low on the tread. they worked with me to get the best prices on tires and it was done that day .... i was very pleased with the work and how they had my safety as a concern.... thank you all very much and i hope everyone has a great experience their like i did More

Brian was very patient with me throughout the purchase process. He ensured I understood all the specifics and the options I had when it came to price, warranty, and financing options. Very good representa process. He ensured I understood all the specifics and the options I had when it came to price, warranty, and financing options. Very good representative to deal with from when I walked through the door, to when I got into my new car. More

Best service department I have every visited. True Best service department I have every visited. True professionals.They took are car in right away with out a reservation and had us back on the road Best service department I have every visited. True professionals.They took are car in right away with out a reservation and had us back on the road in no time. The price was more than fair and I enjoyed my stay while i waited, Great coffee and time well spent. More

Totally enjoyed the experience we have had at honda universe. The staff is very professional as well as a lot of fun to be around!! They should be proud of how they run their business and we have be ve universe. The staff is very professional as well as a lot of fun to be around!! They should be proud of how they run their business and we have be very pleased with how we were treated and still treated the same way after we purchased our honda pilot. They took care of us and we feel like family when we are there. We felt very welcomed everytime we were there and you can tell that they enjoy their jobs and like being there. We will be sure to tell others about them and how we were treated. Alvin Cubano, trevor,James Frederick, Brian D'Zio all are great people.Oh, and so was there service dept people, thanks for the good work on our honda pilot!! More

Everyone I worked with was so friendly. I have been to the dealership in the past, but this was my best experience yet. I got a great deal, was treated amazing, and even sat with the general manager. The the dealership in the past, but this was my best experience yet. I got a great deal, was treated amazing, and even sat with the general manager. The general manager was extremely friendly and polite. I have been to dozens of dealerships and never met or even seen the general manager. Definitely my best car buying experience!!! More

Bought a '10 Demo Pilot with about 5600 miles on it. Had a couple of hiccups with the windshield and service light. The problems were taken care of without any charges being incurred and without any argume a couple of hiccups with the windshield and service light. The problems were taken care of without any charges being incurred and without any arguments from the dealership. The problem that I had was the downtime (2 days) and inconvenience caused by a "new" vehicle that cost over $30,000. After I had the problems resolved, I addressed the issues with Mr. Cubano, the General Manager. Mr. Cubano took the time to listen and care what I had to say. He provided me with 2 years of free oil changes for my troubles. A nice token for "minor" issues. I suggest if anyone has a problem with this dealership to see him as he was very professional and understanding. More