Honda Universe
Lakewood Township, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Mitch, Joe, and James were very nice to work with. I had a great experience at the dealership. All of them were friendly and very helpful. I will recommend this dealership to friends and family. I felt very a great experience at the dealership. All of them were friendly and very helpful. I will recommend this dealership to friends and family. I felt very comfortable buying this vehicle from them. Thank you, Chris Vicari More
The best experience I've ever had at a car dealership. Tony was wonderful and helped me every step of the way. James in finance were great as well. I'll be buying all my vehicles through Honda Universe Tony was wonderful and helped me every step of the way. James in finance were great as well. I'll be buying all my vehicles through Honda Universe from now on. Thank you for a stress-free and enjoyable experience. More
Yesterday was one of those days were a trip to several dealerships was like a bad visit to a dentist, then I came to Honda Universe quite by accident. I had gone to a nearby Chevy dealership to look at a dealerships was like a bad visit to a dentist, then I came to Honda Universe quite by accident. I had gone to a nearby Chevy dealership to look at a small suv but while their price was not too bad, that old familiar sales pressure was there, as well as a very negative feeling that I got when they were reluctant to give me back the keys of my car (trade-in) until we had closure on the deal. Nevertheless I was almost ready to reluctantly buy when I noticed the Honda dealership sign literally across the road. So, I half heartily though one more place to try, then I'd go back and probably get the Chevy. Was I ever in for a surprise, the young woman who greeted me at the door of the Honda dealership was pleasant, low keyed and extremely knowledgeable about the vehicles that they sold. The entire staff from the manager, sales managers, service crew and of course my salesperson, Lexah, were more than helpful, they were all extraordinary. The truth of the matter was that I was made to feel like a beloved member of the family at Thanksgiving. And all of this came with a great deal. In all of may years of buying cars: Dodge, Ford, Chevy, Cadillac and Honda, this is perhaps the first time that I feel that not only did I get the best vehicle, but I got it for the very best price possible. More
We were shopping for a Honda Odyssy for a month. We visited Honda dealers in the area and we were very disappointed the way treated us. We accidently stumbled upon Honda Universe in the internet. From visited Honda dealers in the area and we were very disappointed the way treated us. We accidently stumbled upon Honda Universe in the internet. From the first phone call to the final transaction our experience was very pleasant. They go out of their way to make the customers happy. We would recommend this dealership to anyone. More
I was in a tough situation, I already had a brand new car in which I hated (was not a Honda). I was shopping online through the internet and came across Honda Universe. I submitted my information and within in which I hated (was not a Honda). I was shopping online through the internet and came across Honda Universe. I submitted my information and within 3 minutes Alicia gave me a call. She listened to my situation and assured me that Honda Universe would do anything possible to get me out of the car I hated and into a new car. She was phenomenal. I did submit my information to other dealers but she is the one I felt most comfortable with. She took the time to answer all my questions unlike other dealers that I was working in. She is the reason I choose Honda Universe. I came into the showroom and was greeted and treated great. Ken was great; he was patient with me and helped make this deal happen. Everyone was so friendly. We even got the opportunity to meet the General Manager. Great dealership, awesome experience. I would recommend Honda Universe to anyone. More
Bought a used Pontiac Vibe here for a good price. Sales staff are not too pushy and are willing to negotiate. The salesman let me check that everything in the car worked, without hovering over my every mov staff are not too pushy and are willing to negotiate. The salesman let me check that everything in the car worked, without hovering over my every move, and offered to take my car back ~50 miles since I came in a rental (this actually requires 3 cars since I have to drive the rental back, he drives the car I bought, and someone else drives the car the salesman comes back in). Overall a positive experience. More
Dave Barto was the salesman and even though he was new there was a very relaxed way about him that was agreeable to my desires. The sales mgr. whose name I forget was also very helpful in putting the sal there was a very relaxed way about him that was agreeable to my desires. The sales mgr. whose name I forget was also very helpful in putting the sale together. Alvin Cubano the gm. was also extremely professional when I returned a few days after my purchase to clear up a few questions. joe asch More
Our experience with Honda Universe was very professional and pleasant. The Sales Rep. (Brian) had a total knowledge of Honda cars and answered all of our questions to our satisfaction. We purchased a 20 and pleasant. The Sales Rep. (Brian) had a total knowledge of Honda cars and answered all of our questions to our satisfaction. We purchased a 2010 Honda Accord. Brian should be commended on his salesmanship. Also, to be recognized is Joe Dominguez. (All of the staff were extremely pleasant). Thank you, Anthony J. Patricco Marilyn Patricco More
As above, Jerome Hofman was our sales representative. He was very attentive and helpful with every detail. He listened to what I wanted and was able to meet me with all details. He was informative and k was very attentive and helpful with every detail. He listened to what I wanted and was able to meet me with all details. He was informative and knowledgeable about the car I was buying. I would highly recommend, not only the dealership, but Jerome in particular. Amelia Alessandro More
I went into this dealership very doubtful because car searching was getting tiring and stressful, before I even walked into the door Sherry welcomed me in and seemed very excited to help me find what I n searching was getting tiring and stressful, before I even walked into the door Sherry welcomed me in and seemed very excited to help me find what I needed. I explained to sherry that Ive been car searching and I felt that other dealerships were very pushy and rude. As we were talking Je'sus came over and got to understanding my situation and made me feel very comfortable. They worked very hard to get me a loan which was hard having no car history and the next day they called and said I have been approved and want me to come back to check out some cars. The nexy day the results weren't what I expected so Trevor gave me different options, finally they put me into a car that was in my price range and the payments that fit my budge and I drove home the same night with my new car, Honda Universe is very efficent, comfortable, and accomadating, I would recommend this dealership to everyone. More