Honda Universe

I gave the ratings that i did because Jesus M. Valentin Jr, Brian R. D'Zio and John Mcgraw were outstanding they went above and beond all measures to make shore i was satisfied. When i walked into the deal Jr, Brian R. D'Zio and John Mcgraw were outstanding they went above and beond all measures to make shore i was satisfied. When i walked into the dealer ship i was approached right away and was taken to sit down and discuss things i explained to these gentlemen exactly what i wanted and they got me just that. i absolutely love my new car it is an amazing veichle and i am so happy that i choose honda universe. i got an amazing deal right in my budget and i have these men to thank for that. i tell every person who says they want a new car to go to honda universe and deal with these three gentlemen they are absolutely amazing. More

The entire staff treated us in a friendly manner and Mr, Valentin worked extremely hard to find the vehicle that we wanted. He negotiated the delivery and followed up with his promises. Mr. Wendling was hon Valentin worked extremely hard to find the vehicle that we wanted. He negotiated the delivery and followed up with his promises. Mr. Wendling was honest and fair and worked to see the purchase to the end. More

Very unprofessional, I called to make a service appointment and when I brought the car there, they didnt even have the part!!! And apparently they dont even make appointments, all you have to do is appointment and when I brought the car there, they didnt even have the part!!! And apparently they dont even make appointments, all you have to do is show up and just wait in line. Service "technician" was also nice enough to speed through the parking lot and slam on my brakes while I have Progressive monitoring how I drive. I love Hondas, but I will never bring my car there ever again. Thank you for a terrible experience. More

Great "Painless" Experience! Was in and out in no time at all! Clean Efficient facility. Service Advisor was curtious and friendly and explained everthing that would be done. no time at all! Clean Efficient facility. Service Advisor was curtious and friendly and explained everthing that would be done. More

This was the most pleasant car shopping experience that I have ever had. Our salesman was very professional and informative. I feel like I got a great deal on my new Honda. Additionally, the finance manag have ever had. Our salesman was very professional and informative. I feel like I got a great deal on my new Honda. Additionally, the finance manager worked within my means and even found a finance rate that saved me even more money. I would definitely recommend this dealership and salesman to friends. More

I had a wonderful overall experience at this dealership. All of the employees treated me with the up most respect. I would recommend this dealership to anyone. I was so very pleased with my car and the empl All of the employees treated me with the up most respect. I would recommend this dealership to anyone. I was so very pleased with my car and the employees that helped me through the process of getting there. More

After visiting two other dealerships on Saturday afternoon (a VW dealer and then a Kia dealer) with my sister, 4 month old son and my 3 year old nephew and not even so much as getting a hello from a afternoon (a VW dealer and then a Kia dealer) with my sister, 4 month old son and my 3 year old nephew and not even so much as getting a hello from a sales person, I decided to call Honda Universe and make an appointment, as I had seen an ad in the Auto Shopper advertising some cars I was interested in. After the cruddy reception I had received elsewhere, I went in cautiously but optimistic about the service I would receive. I'm young but made some credit mistakes in college and because of that my credit score is less than perfect and I'm often a challenge to find an approval for being that I'm still in graduate school. I knew going in I might be there a while due to my credit history, but within 30 minutes they had two preliminary approvals: to purchase a 2007 Accord or to lease a 2012 Civic. I wanted the Accord due to its size and great ratings, but in the end it was the Civic that did it for me! Tony was very knowledgable, friendly and answered all of my questions - even the silly ones! On top of that, the process was soo quick - I went in at 2:30 and left by 5pm! I can't say enough good things about this dealership! I've only had the Civic for 6 hours and I love it already. My next car will be a Honda as well and I'll be sure to go back to Honda Universe to see Tony and the rest of the staff there that made my experience so great. Thank you!! More

First off the place is not very clean or organized. The salesman had no business card.He also had no extension. To speak with him required two operators. The manager misqouted Honda's apr offer by a full p salesman had no business card.He also had no extension. To speak with him required two operators. The manager misqouted Honda's apr offer by a full percent (in his favor). In addition orignial price quote was over a thousand dollars higher than Freehold Honda. I did buy a Honda but not from these guys. Too bad too because they are close to home. More

This was my first time looking for a brand new car. I went to Honda Universe and was very pleased with every one. All the sales men were friendly, helpful and able to answer all my questions. I wasnt sur went to Honda Universe and was very pleased with every one. All the sales men were friendly, helpful and able to answer all my questions. I wasnt sure how to go about getting the car, deciding between lease or finance, new or used. Kevin Depiano assisted me with every thing I needed to know. I wanted to know more information about a lease, so I came back the next day and Sal Cuomo was able to break it down and explain it to me in detail so I had no worries. I then had a few questions about payments and how to trade in my old car. Anthony Maffucci was a huge help! After the weekend I went back on Monday, Kevin finished my deal and I left with a 2012 Civic EX lease. The 3 gentlemen were so nice and made me feel like a valued customer. They worked hard to find the best decision for me. I would absolutly recommend this dealership, as well as any of the 3 employees that helped me! They were wonderful! More

Jerry was a great sales rep. I may have seemed a little high strung at first but i knew what i wanted when i went to honda universe. Jerry was able to give me a great deal on my used car purchase and took high strung at first but i knew what i wanted when i went to honda universe. Jerry was able to give me a great deal on my used car purchase and took time to be patient with me. I was pleased with the customer service i received from the service center. Linda was very friendly and the wait time was not long at all. Thank you for the great service. More