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Honda Universe
Lakewood Township, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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It is my pleasure to give Jessica and Honda Universe a great rating because they gave such great service. They delivered everything that they said they would and more! When the deal was complete Jessica w great rating because they gave such great service. They delivered everything that they said they would and more! When the deal was complete Jessica was still telling me more things that were included with my car. Steve, the manager, helped with the pricing, and he was nice as well (and pretty funny). This dealership operates with warmth and integrity. By the time my transaction was complete, I felt like I made new friends. They even had great coffee! I am actually looking forward to going back when my license plates come in. Oh, did I mention that I LOVE MY HONDA? Thanks Universe Honda, I am singing praises about your establishment to all my friends. Alana More
Always a pleasant experience going to Honda Universe. We have purchased multiple vehicles from them and have gotten excellent customer service and quality vehicles! I would recommend doing business with the have purchased multiple vehicles from them and have gotten excellent customer service and quality vehicles! I would recommend doing business with them. More
Paloma was a pleasure to work with. Her customer service is top notch; she was totally involved in making sure our needs were met. Her pleasant and positive attitude and her true concern for our customer is top notch; she was totally involved in making sure our needs were met. Her pleasant and positive attitude and her true concern for our customer satisfaction are her outstanding traits that instilled our trust in her as our salesperson. I highly recommend her if you are looking to buy a Honda. (We love our FIT!) More
John has demonstrated a unique quality I haven't seen in a sales person for many years. His approach to my needs and concerns were never shadowed with what I consider "the script" most sales people have. a sales person for many years. His approach to my needs and concerns were never shadowed with what I consider "the script" most sales people have. I would consider him a major asset to the dealership, someone whom I would value dearly. More
John was very polite and knowledgeable . He listen to my terms and tried to apply with making my deal a success . I am very pleased with my Honda, and my salesman, John McGraw terms and tried to apply with making my deal a success . I am very pleased with my Honda, and my salesman, John McGraw More
My wife and I were in the market for a used car for our son to take to college. We wanted something that was good on gas and safe. John had a great disposition and he really knows his product. We purchased son to take to college. We wanted something that was good on gas and safe. John had a great disposition and he really knows his product. We purchased a civic and I feel I got a great deal. I will return to see John the next time I need another car. More
As soon as I went in Jerome was there answering questions for me. He was patient and didn't cut the test drives short at all (some dealers take you 1/8 of a mile down the road and then make you come back). for me. He was patient and didn't cut the test drives short at all (some dealers take you 1/8 of a mile down the road and then make you come back). Also when it came time that I was ready to buy he has several leasing and financing options and helped me to pick the one that best worked for me. Also, for once I feel like I actually got what my trade in was worth! More
John was very friendly and answered all my questions as I am looking for a new car within the next 6 months. I will definitely return to this dealership when it is time to buy. am looking for a new car within the next 6 months. I will definitely return to this dealership when it is time to buy. More
Scott made our experience at Honda Universe a very positive experience. He was professional in every sense of the word. He did not pressure. He did not hover. He was knowledgeable and helpful in an positive experience. He was professional in every sense of the word. He did not pressure. He did not hover. He was knowledgeable and helpful in answering all our questions. He was able to very quickly understand what our goals were and didn't try to steer us in any other direction outside of simply letting us know what our options were. We love our "new"-ish CRV. We got a great deal and appreciate all of Scott's help. I would shop here again. More
We had a wonderful car-buying experience with John McGraw at Honda Universe! John is honest and patient, and he really listened to what we needed. He happily took us on multiple test drives, and he worked w at Honda Universe! John is honest and patient, and he really listened to what we needed. He happily took us on multiple test drives, and he worked with us until we had a deal that made us happy. Thanks to John's sense of humor, he made the whole experience fun! More