Honda Universe

Rahsaan was very knowledgeable and easy to deal with. My experience at Honda Universe was great because of his excellent service. If I ever have the need to purchase another Honda I would bring my business experience at Honda Universe was great because of his excellent service. If I ever have the need to purchase another Honda I would bring my business here. More

My husband and I drove down from Monmouth County to check out what Honda Universe had to offer. We heard that John McGraw was "the" guy to see since friends of ours said he was so great and helpful with them out what Honda Universe had to offer. We heard that John McGraw was "the" guy to see since friends of ours said he was so great and helpful with them a few weeks ago. Everything we heard about the dealership and the inventory surpassed our expectation and John was always 10 steps ahead of us showing us what options there are for the Pilot. We have a toddler so our list of "musts" we're pretty annoying.. But we always felt like John had our best interests in mind. We had to rush out that afternoon, but we'll be back! We highly recommend John and will send folks down to see him at this dealership.. Thank you! Dee and Chris !! More

I pulled into the car lot at honda universe just to look at a bmw that had caught my eye a few days prior. Pulled in just To look at the interior, after getting pleasantly greeted by rahsaan jones in a non at a bmw that had caught my eye a few days prior. Pulled in just To look at the interior, after getting pleasantly greeted by rahsaan jones in a non pressuring and hasseling way and having brief conversation with him about the bmw I went into his office and ended up leaving with a 3 new cars! A honda crv, a nissan altima and a hyundai sante fe! Mr jones was friendly, down to earth and extremely honest and helpful! Definately will come purchase from Honda Universe again! More

No words can explain how awesome of a dealer Scott is! We have dealt with Scott multiple times and each time he is always sooooo helpful and friendly. Buying a car usually gets boring, but not with Scott. He have dealt with Scott multiple times and each time he is always sooooo helpful and friendly. Buying a car usually gets boring, but not with Scott. He will keep you smiling the whole time. He does his absolute best to make sure your getting the best deal possible. Even after the purchase, Scott is always there if you need anything and is very helpful with any questions you may have. Him and his daughter, who also works there, always have a smile on their faces. Not once will you feel under pressure on your decisions. Scott is the BEST dealer ever! I highly recommend him to everyone! #1 Dealer More

This is my second expierience with Honda Universe. They were professional and curtious. Highy recommend this dealership!Phil Holmes, my sales rep was an absolute pleasure! were professional and curtious. Highy recommend this dealership!Phil Holmes, my sales rep was an absolute pleasure! More

Honda Universe was extremely exceptional in their services. From the moment i walked into the door and was greeted with a warm welcoming smile from Phil Holmes, to the moment i drove off the parking services. From the moment i walked into the door and was greeted with a warm welcoming smile from Phil Holmes, to the moment i drove off the parking lot in a brand new 2012 Honda CRV EX-L with RES, I was given the best possible care! This is my 3rd Honda Lease and 2nd through Honda Universe. I'm a return customer and would highly recommend Phil Holmes as your sales guy. He sticks by your side and works overtime to get you into the best possible deal. Thanks Phil! You Rock! More

John McGraw made our experience searching for a new vehicle extremely pleasant and pressure-free. He was very patient as well as knowledgeable in the vehicles which streamlined our decision-making pro vehicle extremely pleasant and pressure-free. He was very patient as well as knowledgeable in the vehicles which streamlined our decision-making process. We were initially very undecided as to the type of vehicle, whether to lease or buy, new or used and he went through everything step by step and we walked out with a new car in no time! I highly recommend this salesman for his professional yet friendly demeanor. He has followed up with us several times to make certain that we are completely satisfied with our new vehicle and it has been a pleasure to do business with him and Honda Universe. We will recommend John and the dealership to all of our friends. More

I was extremely pleased with the professional salesmanship and service provided by John McGraw and Dennis Luber when I started my search for a new vehicle. John was very knowledgeable of the Hond salesmanship and service provided by John McGraw and Dennis Luber when I started my search for a new vehicle. John was very knowledgeable of the Honda Product line and was very personable and easy to work with. His personality, knowledge and no-pressure sales approach was what made me stick with the purchase of a Honda Accord from Honda Universe. Many other dealers have the same product, but in the end it is the customer service and personality of the sales team and managers, along with great pricing that keep me coming back to Honda Universe. This is the third family vehicle I have purchased from Honda Universe in Lakewood since the mid 90's, and I will be sure to continue to recommend Honda Universe and John McGraw to family, friends and colleagues when looking to purchase a new vehicle. Thank you John, for making the purchase of my vehicle a great overall experience! More

John was very personable, knowledgable, and never tried to pressure us into buying. That's what made shopping for and buying our Honda Accord such a pleasurable experience. I would highly recommend Honda U to pressure us into buying. That's what made shopping for and buying our Honda Accord such a pleasurable experience. I would highly recommend Honda Universe and plan to do business there again. More

I went to this dealership knowing exactly what I wanted. While other dealerships chose to try and sell me something else when they didn't have my car in stock, the employees at Honda Universe did not. They While other dealerships chose to try and sell me something else when they didn't have my car in stock, the employees at Honda Universe did not. They assured me they can find me the car I wanted and though I had waited a bit in the beginning, once the car was found, the process was swift and I had the car within the week. The salesman I was dealing with drove all the way to Deleware to get me my car and for that I am appreciative. Because I did wait an unexpected amount of time, though it was no fault of their own, I was credited. My experience was unlike any other dealership. I was never "hounded," never felt pressured, and everyone treated me with kindness and answered every one of questions clearly. I love my car and I intend on continuing my service at Honda Universe for service as well as any future purchases! More