Honda Universe

My experience with John McGraw as a person and a man in car sales business was a positive one. We hit some bumps in the road literally regarding some issues outside of John's control and John was always q car sales business was a positive one. We hit some bumps in the road literally regarding some issues outside of John's control and John was always quick to respond, adjust, and adapt to these problems we encountered. John also responded to all my requests regarding numbers up front, the type of car, and not wanting to have to deal with more than himself during the sale which I find offensive. I was turned off only by the dealership as a result of the finance manager and another salesman there that came over ignoring John's forwarded request from me to not deal with multiple agents and feel overwhelmed and/or hear things that I had already known about regarding knowing my credit score beforehand. If everyone at Honda Universe was like John McGraw, not only would the deal with me have gone through; but so would many more if they treat other potential customers the same way there. Thanks John for being real with me and doing your best to land a deal. In all fairness to the dealership, the one positive experience was the quick refunded check after the test-driven vehicle I had purchased originally was test-driven with no gas and did not find out about a shaking steering wheel due to confined driving time as a result of the dealer before John that never notified John about the fuel tank being empty. After realizing the car I had purchased had an issue and probably never went through the honda pre-certified point inspection test, John did his best to get me into another car and I decided to hold off. When I am ready, I hope to go through John McGraw to complete a successful purchase as long as his co-workers take what he says seriously regarding not wanting to be ganged up on. Thanks John for all of your help and the processing of the quick refund on my original purchase that went sour, trying to find me the vehicle I wanted, and doing your best by asking your co-workers to stay away despite their own agendas which you had no control over. More

Jess was very helpful with getting me out of my lease early and into another. She showed me all of my options and helped me get into the best car for me. I am loving my new Honda and would so get another early and into another. She showed me all of my options and helped me get into the best car for me. I am loving my new Honda and would so get another car from her being this is my second one from her. Was nice to get a call a few days later asking how I'm loving my new car would so tell anyone looking for a car to go see her. More

salesman handled lack of windshield washer fluid immediately on a new Fit. He gave me a fair price on the Fit and even delivered it to my home. immediately on a new Fit. He gave me a fair price on the Fit and even delivered it to my home. More

I am looking for a Honda Civic for my daughter who has her permit. It was a pleasure walking into the showroom and meeting Glenn. He was very informative, even knowingt hat I was not ready to purchase. her permit. It was a pleasure walking into the showroom and meeting Glenn. He was very informative, even knowingt hat I was not ready to purchase. He took the time to talk to me about safety. He also explained to me that what I needed to know about my leasing opetions and finance options. He even took the time to introduce me to his manager, James, who was just as friendly. I will surely be back to purchase my daughter a vehicle in the near future. I will be sure to tell my friends to see Glenn as well. We are all looking for vehicles at this time for our children. More

It was a pleasure dealing with Jess. Everything went smoothly and she made it a very enjoyable experience. I would recommend anyone I know looking for a new car to check out Honda Universe and definite smoothly and she made it a very enjoyable experience. I would recommend anyone I know looking for a new car to check out Honda Universe and definitely point them in Jessica's direction. More

Very clean dealership. No pressure at all. Extremely informative and great deal! Would definitely buy or lease another car from Honda Universe. Thank you so much. informative and great deal! Would definitely buy or lease another car from Honda Universe. Thank you so much. More

We had a great experience at honda universe. I would recommend this dealer and salesman(Greg Levine).My only complaint is that it took way to long to make a deal. I do not think it should take 4 1/2 ho recommend this dealer and salesman(Greg Levine).My only complaint is that it took way to long to make a deal. I do not think it should take 4 1/2 hours to make a deal. More

I came in and wanted a new car. After a few days of negotiating Paloma and I were able to come to an agreement. She was very nice and friendly and personable. Very approachable which made me very comfo negotiating Paloma and I were able to come to an agreement. She was very nice and friendly and personable. Very approachable which made me very comfortable with my decision to buy the car from her. More

John was very kind and courteous, tried hard to make this sale easy unlike other dealerships I Would definately recommend him to family and friends. sale easy unlike other dealerships I Would definately recommend him to family and friends. More

Great dealership, had to work hard on the price, but the dealership was honest and didn't waste my time...Christina Racanelli ...(internet sales) was so helpful.....she worked very hard to make the deal dealership was honest and didn't waste my time...Christina Racanelli ...(internet sales) was so helpful.....she worked very hard to make the deal More