Honda Universe

Greg made the whole car searching/questioning/leasing experience a pleasure. The total time in the dealership was 2 hours.... Right away he went to work with our expectations, and delivered. He was co experience a pleasure. The total time in the dealership was 2 hours.... Right away he went to work with our expectations, and delivered. He was considerate, polite, friendly, and knowledgeable. I feel anxiety when first getting there due to a previous experience the night before at another dealership but upon leaving felt confident in the decision and relieved the whole process was painless.... I would highly recommend Greg to anyone of my friends and family... More

Our salesperson John McGraw was very knowledgeable and professional. He was exactly the opposite of the preconceived notion we have of a car salesperson. He was patient while we decided which model was ri professional. He was exactly the opposite of the preconceived notion we have of a car salesperson. He was patient while we decided which model was right for us and test drove the two different types. More

While the salesman was excellent, the guy who closed and financed the deal Pierre, was completely incompetent. My wife and I are from different states but we were both moving to NY. They didnt tell us we'd financed the deal Pierre, was completely incompetent. My wife and I are from different states but we were both moving to NY. They didnt tell us we'd have to pay taxes in both states. They also sold us the car without an inspection sticker. We called them as soon as we got home about the inspection sticker and they told us it would come in the mail along with our plates. Of course, they sit for about 10 days and then call to tell us about the tax issue. My wife hustles and gets a NY drivers licence and only then does this dealership process our paperwork and apply for licence plates. They also tell us that they don't have an inspection sticker and we'd have to pay to get it inspected. Now, our temporary tags have expired, they have no idea when the plates will come; and I'm unable to legally drive my car, park on the street; and my apt complex requires a licence plate in order to park in the lots or garage. Honda Universe has royally screwed me over in every which way. On top of all this, the car makes a grinding noise whenever we're driving around 30 mph, likely a transmission problem which I don't believe anyone noticed during our test-drive. Yet another thing this car dealership conveniently failed to mention. In short, I was initially very happy to get what I thought was a fantastic deal on a fantastic car from a friendly and knowledgable dealer. I was going to recommend them highly to friends and family and planned on buying future cars from them. It has turned to a complete nightmare and I can only pray that I come out of it with minimal financial losses. More

Just bought a used car from them. I was impressed with the dealer from his personality to his professionalism. I would recommend Honda Universe to anyone the dealer from his personality to his professionalism. I would recommend Honda Universe to anyone More

fantastic experience brian was tremendous already referred 3 people to him. From the time i arrived brian was pleasant and attentive. He had all the knowledge regarding the vehicle for me to make a referred 3 people to him. From the time i arrived brian was pleasant and attentive. He had all the knowledge regarding the vehicle for me to make an easy buying decision. More

Greg was extremely helpful, courteous, patient and friendly. He went out of his way to accomodate our needs. I would recommend him to anyone who was looking for a car, new or used. He also explained friendly. He went out of his way to accomodate our needs. I would recommend him to anyone who was looking for a car, new or used. He also explained all the cars features and how to use them. I am extremely happy with my new car! More

Stopped in to browse and met John and had a wonderful experience. Not only was he very polite and knowledgable,he listened to what we had in mind for a new car and helped us choose one that suited us.Nev experience. Not only was he very polite and knowledgable,he listened to what we had in mind for a new car and helped us choose one that suited us.Never any pressure or bull which made us feel very comfortable. We will be returning soon to secure the deal and wish to thank John very much. More

Mr. McGraw was very knowledgeable and he answered all my questions. He did not push for any particular sale and I did not feel pressured to buy at any time. He made sure that I got exactly what I was lookin questions. He did not push for any particular sale and I did not feel pressured to buy at any time. He made sure that I got exactly what I was looking for. I would definitely recommend Mr. McGraw for anyone interested in looking for a car at Honda Universe. More

Recently we visited your dealership we were greeted by a freindly salesmanm names John McGraw. Originally we were looking to buy a new CRV. Prices were a bit more then we thought and John worked with us on freindly salesmanm names John McGraw. Originally we were looking to buy a new CRV. Prices were a bit more then we thought and John worked with us on the price and also explained our options of leasing which made things more in our reach and when the time comes in the future we will be glad to return to your dealership to continue our relationship with said salesman. More

I would absoltuely recommend this dealership. Mr. McGraw was friendly and knowledgable he answered all my questions.John was amazing. He helped me through the entire purchasing process. His personality know was friendly and knowledgable he answered all my questions.John was amazing. He helped me through the entire purchasing process. His personality knowledge and no pressure sales approaoch was what made me stick with the purchase of a honda accord from Honda Universe. More