Honda Universe

John has demonstrated a unique quality I haven't seen in a sales person for many years. His approach to my needs and concerns were never shadowed with what I consider "the script" most sales people have. a sales person for many years. His approach to my needs and concerns were never shadowed with what I consider "the script" most sales people have. I would consider him a major asset to the dealership, someone whom I would value dearly. More

John was very polite and knowledgeable . He listen to my terms and tried to apply with making my deal a success . I am very pleased with my Honda, and my salesman, John McGraw terms and tried to apply with making my deal a success . I am very pleased with my Honda, and my salesman, John McGraw More

My wife and I were in the market for a used car for our son to take to college. We wanted something that was good on gas and safe. John had a great disposition and he really knows his product. We purchased son to take to college. We wanted something that was good on gas and safe. John had a great disposition and he really knows his product. We purchased a civic and I feel I got a great deal. I will return to see John the next time I need another car. More

As soon as I went in Jerome was there answering questions for me. He was patient and didn't cut the test drives short at all (some dealers take you 1/8 of a mile down the road and then make you come back). for me. He was patient and didn't cut the test drives short at all (some dealers take you 1/8 of a mile down the road and then make you come back). Also when it came time that I was ready to buy he has several leasing and financing options and helped me to pick the one that best worked for me. Also, for once I feel like I actually got what my trade in was worth! More

Scott made our experience at Honda Universe a very positive experience. He was professional in every sense of the word. He did not pressure. He did not hover. He was knowledgeable and helpful in an positive experience. He was professional in every sense of the word. He did not pressure. He did not hover. He was knowledgeable and helpful in answering all our questions. He was able to very quickly understand what our goals were and didn't try to steer us in any other direction outside of simply letting us know what our options were. We love our "new"-ish CRV. We got a great deal and appreciate all of Scott's help. I would shop here again. More

John was very friendly and answered all my questions as I am looking for a new car within the next 6 months. I will definitely return to this dealership when it is time to buy. am looking for a new car within the next 6 months. I will definitely return to this dealership when it is time to buy. More

We had a wonderful car-buying experience with John McGraw at Honda Universe! John is honest and patient, and he really listened to what we needed. He happily took us on multiple test drives, and he worked w at Honda Universe! John is honest and patient, and he really listened to what we needed. He happily took us on multiple test drives, and he worked with us until we had a deal that made us happy. Thanks to John's sense of humor, he made the whole experience fun! More

JOHN WAS A COMPLETE GENTLEMAN WHILE TAKING CARE OF ME. HE WAS ALSO A PATIENT GUY, WHILE THE PROCESS WAS DONE. HE WAS INTERESTED IN HELPING ME AND MAKING SURE I GOT THE RIGHT DEAL. I FELT THAT I COULD TRUST H WAS ALSO A PATIENT GUY, WHILE THE PROCESS WAS DONE. HE WAS INTERESTED IN HELPING ME AND MAKING SURE I GOT THE RIGHT DEAL. I FELT THAT I COULD TRUST HIM AND HE WANTED TO DO THE RIGHT THING BY ME AND NOT JUST MAKE THE SALE. THANK YOU HONDA AND SPECIALLY JOHN FOR MAKING MY VISIT A GOOD EXPERIENCE. THE ONLY ISSUE I HAD WAS WITH THE SERVICE DEPARTMENT. I FELT LIKE THE SERVICE DEPARTMENT NEEDS TO BE A LITTLE MORE CUSTOMER FRIENDLY ORIENTED. IM IN THE RETAIL WORLD, SO I KNOW THINGS RIGHT NOW ARE A LITTLE TIGHT BUSINESS WISE. SO I FEEL LIKE THE SERVICE DEPARTMENT FRIENDLIEST PERSON WAS THE GUY THAT DROVE ME HOME. EVERYONE ELSE HAD A LONG FACE. SORRY BUT ALL IM SAYING IS JUST THE BIG DIFFERENCE FROM THE SALES DEPARTMENT TO SERVICE DEPARTMENT. FEELS LIKE YOU ARE IN A DIFFERENT BUILDING. OVERALL THANK YOU JOHN AND THE SALES GUYS.. More

Visiting a dealership at times can be a nightmare but from the first time we step foot at Honda Universe was a bit different! This is our fourth car from Honda Universe. Scott our sales representative is from the first time we step foot at Honda Universe was a bit different! This is our fourth car from Honda Universe. Scott our sales representative is the BEST very understanding, professional & friendly. Honda Universe atmosphere is warm because of their courteous and friendly staff!! Thank you Scott for you patience & all your help!! from all us "The Rodriguez Family :) More

My experience with John and Brian were outstanding. The dealership went above and beyond in helping me downsize from a Honda Odyssey to a Civic. I actually cried! I would recommend Honda Universe and Jo dealership went above and beyond in helping me downsize from a Honda Odyssey to a Civic. I actually cried! I would recommend Honda Universe and John and Brian to anyone and everyone that I can! They have really helped me in my transition from a divorce. More