Honda Universe

I had a wonderful experience at Honda Universe! Greg Levine was courteous, friendly, and had a no pressure approach. After visiting several dealerships and leaving dissatisfied I was pleased to purchase Levine was courteous, friendly, and had a no pressure approach. After visiting several dealerships and leaving dissatisfied I was pleased to purchase my new Oddessey from Honda Universe.I have finally found my forever dealership. Great job guys! More

My experience at Honda Universe in Lakewood, NJ on July 6, 2012 with John McGraw was a very pleasant and stress free experience. I would highly recommend John McGraw to family and friends. I felt that I wa 6, 2012 with John McGraw was a very pleasant and stress free experience. I would highly recommend John McGraw to family and friends. I felt that I was not getting the runaround and was being dealt with honestly. I felt like he truly cared about me as a customer. More

John took time to get to know me and my husband. He added the personal touch to a sometimes differcult experience. He tried to help get us the deal we wanted and did succeed. He told us throughout th added the personal touch to a sometimes differcult experience. He tried to help get us the deal we wanted and did succeed. He told us throughout the process that he would get us what we wanted and did. More

Pleasant, courteous, helpful, knowledgeable. Did not pressure. Would recommend him to anyone looking to buy a Honda and have given his card to 2 other people already. Financing gentleman also very hel pressure. Would recommend him to anyone looking to buy a Honda and have given his card to 2 other people already. Financing gentleman also very helpful and pleansant though i did not get his name. BOTH gentlemen gave excellent customer service. I LOVE MY HONDA. This was the first lot we went to and the first car we looked at. We are now the proud owners of 3 Hondas...my recent purchase, my 2001 Honda Accprd which my husband now drives and my son owns a Honda Civic as well. More

Although I have postponed actually buying, when my finances are "right" I'll be returning to John McGraw. He knows the product cold, and makes the buying decision very easy. finances are "right" I'll be returning to John McGraw. He knows the product cold, and makes the buying decision very easy. More

Now living 6 mo. a year need a car here. Glenn was very helpful and pleasant. He was able to answer all of my questions and made my car shopping less stressful. helpful and pleasant. He was able to answer all of my questions and made my car shopping less stressful. More

I have to say, we were very satisfied with my experience with Honda Universe. We worked with a salesman named John McGraw. He was very knowledgeable, pleasant, friendly, and was not pushy. This means quite with Honda Universe. We worked with a salesman named John McGraw. He was very knowledgeable, pleasant, friendly, and was not pushy. This means quite a bit, as we have been to several dealerships and dealt with salespeople who made us feel we had to make a decision now, which always leads us to leave. John was different and it was refreshing. Hopefully he is a reflection on the dealership as a whole. More

When I first walked into Honda Universe I wasn't really sure what to expect. John walked up to me, shook my hand and got right down to business. He was kind, knowledgeable, honest, and up front about every sure what to expect. John walked up to me, shook my hand and got right down to business. He was kind, knowledgeable, honest, and up front about everything. He worked with me so patiently and anwsered all my questions in a professional manner and was completly honest about everything. He is very professional but can still make you laugh. I give him five stars for all five. If you go into Honda Universe ask for John McGraw and you won't regret it, he will make you car buying experience all the better. I recommend John and Honda Universe for any one looking for a car. More

I went to Honda Universe to buy a Honda Fit. The I went to Honda Universe to buy a Honda Fit. The experience buying the car the initial night was great. However, once they got me out the door... I went to Honda Universe to buy a Honda Fit. The experience buying the car the initial night was great. However, once they got me out the door.... This is another experience. I asked for 2 things, which they agreed to: -Send an Owners Manual. -Send my License plates. They completely ignored me, after having to call 6 times. I finally got the license plates, after the temporary tags had expired. I had to risk driving around, horrible feeling. I am still waiting on Greg Levine to send me the owners manual. I know he has no intentions on sending me the manual, just makes me so disappointed with him. More

When we walked into The Honda Universe on Route 88 in Lakewood, NJ, we were immediately greeted by a sales consultant; Scott Wendling. My father and I both told him our situation in looking for a used ca Lakewood, NJ, we were immediately greeted by a sales consultant; Scott Wendling. My father and I both told him our situation in looking for a used car to purchase with low mileage and within a price range of 5k-7.5k. Like any average car salesman, Scott took us to the dealer's used Honda's and informed us on their year, model, mileage and price and their price. All we came across though, as a father and son, were out of range, higher-priced cars that we would never imagine buying. (The lower end Hondas in the lot were selling for about 12k-17k: Much higher than we wanted to pay.) But....unlike an average sales consultant (i.e. the men and women at Pine Belt Chevy and Pine Belt Subaru), Scott did not turn us away and did not give us empty promises when a car within our price range would appear. Instead, he went above and beyond to sit us down and discuss with us a price drop, payment planning, and a car fitting of our standards: a 2009 Honda Civic Lx Sedan. Scott persuaded us to invest in a reputable car we would never imagine riding home in (With reasonable payment and financing) and made the whole process of obtaining the car very smooth, easy, funny, and very much worth our time. Scott and the rest of the amiable team at Honda Universe turned our negative thoughts on car shopping/purchasing inside-out and gave us a whole new perspective. If my father, myself, or anyone we know needs a new or used car, we would not think twice of going anywhere else but Honda Universe to resume business with Scott Wendling and his advanced team. A+++++ More