Honda Universe

Just bought a used car from them. I was impressed with the dealer from his personality to his professionalism. I would recommend Honda Universe to anyone the dealer from his personality to his professionalism. I would recommend Honda Universe to anyone More

fantastic experience brian was tremendous already referred 3 people to him. From the time i arrived brian was pleasant and attentive. He had all the knowledge regarding the vehicle for me to make a referred 3 people to him. From the time i arrived brian was pleasant and attentive. He had all the knowledge regarding the vehicle for me to make an easy buying decision. More

Greg was extremely helpful, courteous, patient and friendly. He went out of his way to accomodate our needs. I would recommend him to anyone who was looking for a car, new or used. He also explained friendly. He went out of his way to accomodate our needs. I would recommend him to anyone who was looking for a car, new or used. He also explained all the cars features and how to use them. I am extremely happy with my new car! More

Stopped in to browse and met John and had a wonderful experience. Not only was he very polite and knowledgable,he listened to what we had in mind for a new car and helped us choose one that suited us.Nev experience. Not only was he very polite and knowledgable,he listened to what we had in mind for a new car and helped us choose one that suited us.Never any pressure or bull which made us feel very comfortable. We will be returning soon to secure the deal and wish to thank John very much. More

Mr. McGraw was very knowledgeable and he answered all my questions. He did not push for any particular sale and I did not feel pressured to buy at any time. He made sure that I got exactly what I was lookin questions. He did not push for any particular sale and I did not feel pressured to buy at any time. He made sure that I got exactly what I was looking for. I would definitely recommend Mr. McGraw for anyone interested in looking for a car at Honda Universe. More

Recently we visited your dealership we were greeted by a freindly salesmanm names John McGraw. Originally we were looking to buy a new CRV. Prices were a bit more then we thought and John worked with us on freindly salesmanm names John McGraw. Originally we were looking to buy a new CRV. Prices were a bit more then we thought and John worked with us on the price and also explained our options of leasing which made things more in our reach and when the time comes in the future we will be glad to return to your dealership to continue our relationship with said salesman. More

I would absoltuely recommend this dealership. Mr. McGraw was friendly and knowledgable he answered all my questions.John was amazing. He helped me through the entire purchasing process. His personality know was friendly and knowledgable he answered all my questions.John was amazing. He helped me through the entire purchasing process. His personality knowledge and no pressure sales approaoch was what made me stick with the purchase of a honda accord from Honda Universe. More

My experience with John McGraw as a person and a man in car sales business was a positive one. We hit some bumps in the road literally regarding some issues outside of John's control and John was always q car sales business was a positive one. We hit some bumps in the road literally regarding some issues outside of John's control and John was always quick to respond, adjust, and adapt to these problems we encountered. John also responded to all my requests regarding numbers up front, the type of car, and not wanting to have to deal with more than himself during the sale which I find offensive. I was turned off only by the dealership as a result of the finance manager and another salesman there that came over ignoring John's forwarded request from me to not deal with multiple agents and feel overwhelmed and/or hear things that I had already known about regarding knowing my credit score beforehand. If everyone at Honda Universe was like John McGraw, not only would the deal with me have gone through; but so would many more if they treat other potential customers the same way there. Thanks John for being real with me and doing your best to land a deal. In all fairness to the dealership, the one positive experience was the quick refunded check after the test-driven vehicle I had purchased originally was test-driven with no gas and did not find out about a shaking steering wheel due to confined driving time as a result of the dealer before John that never notified John about the fuel tank being empty. After realizing the car I had purchased had an issue and probably never went through the honda pre-certified point inspection test, John did his best to get me into another car and I decided to hold off. When I am ready, I hope to go through John McGraw to complete a successful purchase as long as his co-workers take what he says seriously regarding not wanting to be ganged up on. Thanks John for all of your help and the processing of the quick refund on my original purchase that went sour, trying to find me the vehicle I wanted, and doing your best by asking your co-workers to stay away despite their own agendas which you had no control over. More

Jess was very helpful with getting me out of my lease early and into another. She showed me all of my options and helped me get into the best car for me. I am loving my new Honda and would so get another early and into another. She showed me all of my options and helped me get into the best car for me. I am loving my new Honda and would so get another car from her being this is my second one from her. Was nice to get a call a few days later asking how I'm loving my new car would so tell anyone looking for a car to go see her. More

I am looking for a Honda Civic for my daughter who has her permit. It was a pleasure walking into the showroom and meeting Glenn. He was very informative, even knowingt hat I was not ready to purchase. her permit. It was a pleasure walking into the showroom and meeting Glenn. He was very informative, even knowingt hat I was not ready to purchase. He took the time to talk to me about safety. He also explained to me that what I needed to know about my leasing opetions and finance options. He even took the time to introduce me to his manager, James, who was just as friendly. I will surely be back to purchase my daughter a vehicle in the near future. I will be sure to tell my friends to see Glenn as well. We are all looking for vehicles at this time for our children. More