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Honda Universe
Lakewood Township, NJ
1,803 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,803 reviews
May 18, 2013
Friendly atmosphere made me feel comfortable from the start. Didn't mind the time I spent there and everything is up front no hidden suprises . start. Didn't mind the time I spent there and everything is up front no hidden suprises . More
by janeen63
Employees Worked With
May 11, 2013
From the moment I spoke with John McGraw he made me feel welcome. I have had a checkered financial past but he encouraged me to allow them to help me and they did. They got me financing without ever being c welcome. I have had a checkered financial past but he encouraged me to allow them to help me and they did. They got me financing without ever being condescending. T was a long day but John stayed with me offering refreshments and stories while we waited. Honda universe has an outstanding employee in John and the other members of his team. I will now consider Honda universe before going anywhere else and will recommend them highly. Thank you for a wonderful experience. More
by Foglifter
Employees Worked With
April 30, 2013
John took care of us right from the start. The price was unbelievable and dealership was very friendly. Will buy there again. When I ready to take car I noticed what I thought were scratches, John had the unbelievable and dealership was very friendly. Will buy there again. When I ready to take car I noticed what I thought were scratches, John had the detailer come out and they just wiped off they, were only smudges. John called me the next day to see if everything was ok and if I had any issues I should give him a call. More
by MarySchwerdt
Employees Worked With
April 29, 2013
John was very helpful and friendly. He was very knowledgeable and made sure to answer any and all questions/concerns my husband and I had. He made sure that we felt comfortable with our choice, he knowledgeable and made sure to answer any and all questions/concerns my husband and I had. He made sure that we felt comfortable with our choice, helped us find the best fit financially, and that we understood every aspect of our purchase. I had an overall very good experience and would highly recommend a visit with John McGraw at Honda Universe. More
by naziyahrenee
Employees Worked With
April 29, 2013
Very good experience, our dealer was a great guy, made sure that everything was taken care of properly and effectively. Definitely will recommend to anyone. sure that everything was taken care of properly and effectively. Definitely will recommend to anyone. More
by josefruiz23
Employees Worked With
April 13, 2013
John was awesome he worked very hard to get me approved for my first car loan - explained the vehicles to me in detail and also explained all my options to me to layman terms - he seemed genuinely concerne for my first car loan - explained the vehicles to me in detail and also explained all my options to me to layman terms - he seemed genuinely concerned with my well being and getting into a safe and affordable vehicle More
by Ashleyhill1
Employees Worked With
April 09, 2013
John McGraw is a superb car dealer. He is a very kind person and he really takes the time to get to know his customers. He really works hard to get you the best deal that he can. He is also very thorough person and he really takes the time to get to know his customers. He really works hard to get you the best deal that he can. He is also very thorough. He is also very funny and he made us laugh. We really enjoyed our visit with him as a car dealer and also as a person. We would recommend him to anyone who is interested in buying a car. More
by mrsnowey
Employees Worked With
April 01, 2013
Scott Wendling was a very patient salesman as it took me two hours to just make a decision to purchase. He was courteous and very informative which made making a tough financial decision in this scary econo two hours to just make a decision to purchase. He was courteous and very informative which made making a tough financial decision in this scary economy easier. Honda is a long lasting product with great reviews and taking on a long term loan knowing the car will still be running is a great feeling plus the extended warranty I purchased made sense to purchase. This dealership is clean and up to date and has a friendly staff as well. I will refer friends to the dealership. Thanks! More
by Tammyhonda
March 30, 2013
We came in to buy a new car knowing exactly what we wanted, John McGraw was very informative on any and all details about the car we were looking at. We had been at another dealership previous to comin wanted, John McGraw was very informative on any and all details about the car we were looking at. We had been at another dealership previous to coming here and were treated poorly by their staff, not giving us any info needed when purchasing a new car. We came back to see John and he helped us through the entire process. We will be recommending anyone looking to purchase a car to John McGraw at Honda Universe. More
by Gstewart23
Employees Worked With
March 22, 2013
i have given this review because mr.mcgraw made my wife and i feel very at home and he dnt pressure us to take the first vehicle he show us ,i have been to many places to look or buy a vehicle and most t and i feel very at home and he dnt pressure us to take the first vehicle he show us ,i have been to many places to look or buy a vehicle and most times they try to sale you what they want and i ended up walking out. mr mcgraw wasnt like that he spend a long time with us and all that time he was kind and never change .so i hope that when we come back hes there to sale us another vehicle or if i know of anyone i will surely send them to him. thank you. and bless be Mr .mcgraw and family. More
by edwinmery
Employees Worked With
