Honda Universe

I feel out of all the dealerships we visited, Honda Universe was the the only one who strived to make us happy and make sure we drove home in the car we absolutely loved!! Causeway Honda treated us lik Universe was the the only one who strived to make us happy and make sure we drove home in the car we absolutely loved!! Causeway Honda treated us like we were stupid., trying to sell us a van with a bent frame and then after that they tried switching the vehicle we were signing for with a lower end model. At least at Honda Universe I am confident in the purchase and feel they will continue to ensure our happiness with our vehicle! Integrity is an important and rare quality in forging a relationship with a car dealership!!! More

John was entertaining to say the least. Was fair, friendly and accommodating. He made a typically long and boring, high stress buying situation much better to handle. The downside of buying a vehic friendly and accommodating. He made a typically long and boring, high stress buying situation much better to handle. The downside of buying a vehicle had nothing to do with John. The wait of almost 2 hours to pay was a bit long. As far as a salesman, John is Number One! More

John was great, knowledgable and made the car buying experience painless. It went so well i sent my son over a few weeks later and he purchased a car. experience painless. It went so well i sent my son over a few weeks later and he purchased a car. More

This experience was great. I purchased two cars and John and Glenn went above and beyond to make it a pleasurable experience. John's knowledge and calmness were a blessing. I would definitely recommend Jo and Glenn went above and beyond to make it a pleasurable experience. John's knowledge and calmness were a blessing. I would definitely recommend John to my friends. More

Our experience at Honda Universe was a pleasurable on from the very beginning. We were in the market for a new minivan and called around to get information about costs and availability of the vehicles. from the very beginning. We were in the market for a new minivan and called around to get information about costs and availability of the vehicles. Meredith was up front and straightforward with all the information we asked for and explained every cost, and let us know what vans were available on the lot and offsite. She disclosed every step of the cost process and left nothing out. That was very important to us because no one wants to walk into a dealership with a price that works for you and find out that there were "hidden" costs that weren't mentioned. That is deceitful. Everyone was very nice and personable. We even ran into an old neighborhood friend of my husband's from their childhood and he is a sales associate at this dealership! I had a Honda Accord several years ago and loved it very much. We were very excited to be Honda owners once again. The van rides so nice and is a very comfortable vehicle to drive. I absolutely love it! My mother-in-law will be looking for a new car soon and we will definitely be bringing her to this dealership to check out the Honda cars. Overall, we had a great experience from beginning to end at Honda Universe! More

Excellent customer service and price. Emlpoyees friendly and accomodating. Went there late, close to closing, but staff willing to stay to fininsh the deal. Would highly recommend. and accomodating. Went there late, close to closing, but staff willing to stay to fininsh the deal. Would highly recommend. More

My experience at Honda Universe was great!Dale Burstain and John Mcgraw took very good care of me. Walking in I had no idea which Honda I wanted and whether I wanted to lease/finance. John & Dale were able and John Mcgraw took very good care of me. Walking in I had no idea which Honda I wanted and whether I wanted to lease/finance. John & Dale were able to help me decide and I ended up driving away in my 2012 Honda Accord SE. Defiantly recommanding Honda Universe to family/friends! More

John was a pleasure to deal with. He has a realistic, non-aggressive approach that makes you feel at ease. I would definitely refer anyone interested in buying a car to him. After our purchase, he was non-aggressive approach that makes you feel at ease. I would definitely refer anyone interested in buying a car to him. After our purchase, he was quick to check on us, and to make sure we were pleased. We had a great experience. More

First truck i bought in 2004. This truck i bought recently, lets just say brakes squeek, ac works sometimes, rear door lock nit working, battery died, car revs dangerously in gear, electrical problem recently, lets just say brakes squeek, ac works sometimes, rear door lock nit working, battery died, car revs dangerously in gear, electrical problem which cause interferance with speakers, i found rust on the bottom if the rear door and lower control arms damaged rust. So my experience is horrible. I wrote a good review initially until 3 days later the truck started showing its dark side. John Mcgraw nice guy but not too educated on his product he is selling. The 100 and whatever safety point inspection is a joke and the service and sales department speak to different languages apparently horrible communication issue. Lets just say i wont be purchasing my third vehicle from here nor will the people closest to me. I got suckered into this truck now since i bought a full warrany i only have to pay the $100 deductable for each item repair, its gonna add up. Thanks John for calling me back, yea right. Honda Universe went downhill since 2004. Dont be a sucker buy elsewhere. More

The staff at Hona Universe are very helpful and not pushy. John McGraw worked with us in order to get the best vehile for our family. pushy. John McGraw worked with us in order to get the best vehile for our family. More