Honda Universe

The staff were excellent and patient. The process was wonderful. I do not regret it and I really like driving my new Honda CRV. The process was wonderful. I do not regret it and I really like driving my new Honda CRV. More

Everyone was very nice - Danny, my sales person was exceptional and is very responsive. I believe that he really cared about me as a person and wanted to make sure I was happy with my selection. I re exceptional and is very responsive. I believe that he really cared about me as a person and wanted to make sure I was happy with my selection. I really appreciate him. I also appreciated Ian, he did not pressure me into anything and explained everything and answered my questions. More

Straight forward process, very accommodating staff members, Matt Van is the man he would do everything he could to help you. members, Matt Van is the man he would do everything he could to help you. More

When we walked in we were immediately greeted by the manager. We told him that we were referred to Danny Patel, he immediately called him. Danny was pleasant, helpful and has lots of knowledge about the manager. We told him that we were referred to Danny Patel, he immediately called him. Danny was pleasant, helpful and has lots of knowledge about the car we liked. The only issues we had was the long wait for the finance department. There was only one finance person working that day. More

Out of all the dealerships, Honda Universe was willing to work with me to negotiate a deal. Up front pricing, no hidden mark ups and willing to work with a customer to broker a deal. This was my first time work with me to negotiate a deal. Up front pricing, no hidden mark ups and willing to work with a customer to broker a deal. This was my first time driving there and dealing with Honda Universe. Thank you. More

Having been previous customers at Honda Universe and always satisfied with their service, we chose to purchase a new Honda there. There were some problems arriving at a final deal, but everything was wo always satisfied with their service, we chose to purchase a new Honda there. There were some problems arriving at a final deal, but everything was worked out to our satisfaction. We love the car. More

No complaints. Pleasant and courteous. Thanks for checking on the leather. Thank you very much! Pleasant and courteous. Thanks for checking on the leather. Thank you very much! More

Pleasant experience. Thorough explanations and answered all my questions. Would recommend this dealership to anyone looking for an auto Thorough explanations and answered all my questions. Would recommend this dealership to anyone looking for an auto More

What a great experience from start to finish! William Irslinger is a great sale representative! He made the process nice and smooth. He even set up my cars new electronics. Showed me how the an William Irslinger is a great sale representative! He made the process nice and smooth. He even set up my cars new electronics. Showed me how the android auto feature works. Oh yes, I love my new car!!!!! More

"I was told the process would only take minutes, but it ended up taking hours. The loan approval dragged on, and I kept being reassured it would just be a few more minutes, which I later realized wasn’t ac ended up taking hours. The loan approval dragged on, and I kept being reassured it would just be a few more minutes, which I later realized wasn’t accurate. I was also led to believe that as a benefit of buying out my lease, the warranty would restart, but instead, I found out I had actually signed paperwork to pay for it. The warranty was a key factor in my decision to buy the car, and both the salesperson and manager were aware of this. More