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Honda Universe

Lakewood Township, NJ

4.8
1,800 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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1085 Ocean Ave

Lakewood Township, NJ

08701

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Showing 1,800 reviews

February 08, 2025

I had an amazing experience at Honda Universe! Yvette went above and beyond to make the process smooth, enjoyable, and quick. She was patient and truly cared about finding the perfect car for me a More

by Domingacorporan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yvette Rivera-Coates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hanily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2025 -

Honda Universe responded

Thank you so much for your amazing review! We’re thrilled to hear that Yvette made your experience smooth, enjoyable, and quick while helping you find the perfect 2025 Honda HR-V. Your recommendation means the world to us, and we’re so happy you love your new car! We look forward to serving you again in the future. Enjoy your new ride!

February 08, 2025

They were awesome we live 5 1/2 hours away and were able to do everything before committing to drive the distance. when we arrived we were in and out with our new Vehicle within hour. They were exceptiona More

by TJ B.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reimer Leuth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsea was awesome too!
Feb 09, 2025 -

Honda Universe responded

Thank you so much for sharing your experience! We're thrilled we could make your visit efficient and smooth, especially with such a long drive! It means a lot to us that you had an exceptional experience. If you need anything in the future, don't hesitate to reach out! Enjoy your new vehicle!

February 05, 2025

The salesperson Steve was very helpful. He spent a lot of time explaining the car. More

by KK
Recommend Dealer
Yes
Employees Worked With
Steve Umoru
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hanily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Honda Universe responded

Thank you for sharing your experience! We're so glad to hear that Steve was able to provide you with helpful and thorough information. We strive to make sure every customer feels confident and informed about their vehicle. If you have any more questions or need assistance, don't hesitate to reach out!

January 31, 2025

This is my fifth car with you guys since 2018. During Covid, I was contacted several times during the week, for months on end, borderline harassed by this dealership, to trade my car in because no More

by EDG313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Hanily
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Van Pelt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2025 -

Honda Universe responded

Thank you for taking the time to provide your feedback. We apologize for the less than satisfactory experience you had at our dealership. Please call John McGraw our customer relations manager at 732-370-9700 x4109 so he can further assist you.

January 29, 2025

Sue was great to work with! I spoke with Nick the sales manager prior to coming in. When I got there Sue had everything ready, the car was upfront for a test drive and all paper More

by BETH2248
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hanily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Simone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Honda Universe responded

Thank you for the wonderful feedback! We’re so glad to hear Sue and Nick made your experience seamless and easy. It’s great to know that everything was prepared for you and your questions were answered. We appreciate your trust in us and look forward to assisting you again in the future!

January 26, 2025

Visiting pine belt first I walked in ready for a fight and this dealership was no hassle and nothing but great to deal with. More

by Bobby.holford92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reimer Leuth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Honda Universe responded

We’re so glad to hear you had a hassle-free experience! Our goal is to make the process as smooth and easy as possible. Thanks for sharing your feedback.

January 24, 2025

Honda Universe was fabulous, they gave me a great deal with no games. I highly recommend them. More

by JDIEHL909
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Simone
5.0
This rating includes all reviews, with more weight given to recent reviews.
MiCHAEL Giangregorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

Honda Universe responded

Thank you for your kind words! We're so glad to hear you had a great experience with us at Honda Universe. We always strive to make the car-buying process transparent and straightforward, so it's awesome to know you felt that way. We appreciate your recommendation and look forward to serving you again in the future!

January 20, 2025

This is my second purchase of a new car from Honda Universe. My salesman Matt is the absolute be best ThankWill only purchase here More

by Jella810
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hanily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Van Pelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Honda Universe responded

Thank you for your loyalty and kind words! We're thrilled to hear Matt provided you with such an exceptional experience. We look forward to assisting you with your future purchases at Honda Universe!

January 17, 2025

Reimer was fantastic. Honda Universe is a great car dealership. I have now purchased 6 cars with them. More

by CAITLINFLORIO88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hanily
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reimer Leuth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2025 -

Honda Universe responded

Thank you for your kind words! We're thrilled to hear that Reimer provided you with fantastic service. We truly appreciate your continued trust in Honda Universe, and we're grateful to have you as a loyal customer. Congratulations on your 6th purchase! We look forward to serving you again!

January 14, 2025

First time buying a Honda . Staff were all very nice and helpful .recommend going there ! More

by MAIRJO
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Hanily
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Irslinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Honda Universe responded

Thank you for sharing your experience! We're thrilled to hear you had a great first-time Honda buying experience with us. We appreciate your recommendation and look forward to serving you again in the future!

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