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Honda Stratham - Service Center

Stratham, NH

4.8
1,619 Reviews

1,619 Reviews of Honda Stratham - Service Center

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February 23, 2017

Great customer service Was pleased with the details provided to me prior to any work being done. I look forward to my next oil change visit. My car being washed was a perk f More

by TINADESRUISSEAUX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Feb 24, 2017 -

Honda Stratham responded

Thanks for taking the time to write this nice review, Tina! We always give our customers the best information we possibly can, so they can make the right decisions concerning the care of their vehicles. We're glad to hear you appreciated the complimentary car wash we provide for our service customers. A car wash certainly is refreshing this time of year, and can also extend the life of a vehicle. Thanks for choosing Honda Barn. We look forward to helping you maintain your Honda for many happy miles to come!

February 23, 2017

Service Went in for an oil change, which went just fine. Ethel was friendly. However, I was told I needed a wheel alignment. I was told the same and approved More

by displeased
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ethel Brown
February 22, 2017

Didn't fix problem. They just didn't agree that I have abnormal wind noise on the drivers side window. They actually made it worse. It used to just make noise at highway More

by mcoppens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Soucy
February 22, 2017

things were explained to me very clearly and kindly. There was a sense of ease from kindful guidance, demonstrated with kindness, that I could depend on those responsible for my car service. ~Dana Lang More

by KindredHeartDL87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Daly, Ed Neale, Kevin Delay
Feb 23, 2017 -

Honda Stratham responded

Thanks for taking the time to write this very nice review! We take care to treat each of our customers in a manner that is comfortable and unhurried. It's important that our customers understand the service being performed on their vehicles. Thanks for choosing Honda Barn. It's our pleasure to serve you, and we look forward to helping you care for your Honda for many miles!

February 16, 2017

I continue to be be impressed by Honda Barn. Brought my 2013 accord in for some diagnostic work that had been previously looked at by another mechanic. Garage X spent 2 + days trying to figure ou More

by mark01929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Delay, Mark Soucy
Feb 17, 2017 -

Honda Stratham responded

Thanks for these very nice compliments on our service department! This is the second time we've heard from you in just a few days. We're grateful that you've taken the time to express your appreciation of a job well done. Now that we've earned your confidence, we'll do our best to maintain that trust. Mark, Kevin, and the rest of the Service Department staff, look forward to building a long term relationship with you, as they have with so many other loyal customers. Thanks for choosing Honda Barn. We appreciate your business!

February 15, 2017

Excellent service! I always have an excellent service experience with Honda Barn. Great customer service and quality work. Wait time is on the longer side, but neverthel More

by mnp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Daly, Kevin Delay
Feb 16, 2017 -

Honda Stratham responded

Thanks for taking the time to write this nice review! We appreciate your loyalty, and assure you we are always looking for ways to increase efficiency, so that we can reduce wait time while still offering our complimentary car wash and comprehensive mechanical inspection with each visit. Thanks for choosing Honda Barn. We look forward to helping you care for your Honda in the future.!

February 13, 2017

maintenance We had regular maintenance done to our pilot. Although there were many additional items recommended and it costs more than I expected it would, the s More

by LAURACIEPLIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Feb 14, 2017 -

Honda Stratham responded

Thanks for taking the time to write this very complimentary review! We understand your concern about the cost of keeping your vehicle running smoothly. Each time your vehicle is in for service we perform a comprehensive mechanical inspection, and inform you of what we find. This keeps you aware of things you may want to consider addressing in order to keep your Honda in top shape. We feel this is one reason we take so many Hondas in trade with 200,000 or even 300,000 miles on the odometer. We respect the fact that the decision as to what work to perform is completely yours. The complimentary car wash keeps your car clean, and in winter it also removes harmful sand and salt from the vehicle. Thank you for choosing Honda Barn. It's our pleasure to serve you, and to work with you to keep your Honda running safely and efficiently.

February 10, 2017

Great experience at Honda Barn I went in for a scheduled oil change. Was greeted by a very professional and friendly service advisor(Kevin). He was very helpful with answering any q More

by mark01929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Delay
Feb 11, 2017 -

Honda Stratham responded

Thanks for this great review! As the old saying goes, you only get one chance to make a good first impression. We're glad we made the most of our opportunity to welcome you to New Hampshire with an excellent service visit. Thank you for choosing Honda Barn! We look forward to helping you care for your Honda.

February 07, 2017

Mixed Feelings Yes it was a simple oil change, but it also gave me a chance to tell them of a few items that needed to look at while it is still under warranty and t More

by LADYSIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry didn't get the peoples names that worked with us but they are professional and friendly.
Feb 08, 2017 -

Honda Stratham responded

Thanks for taking the time to write this very nice review! We are always working to improve our customers' experience at our dealership and to get the wait times down as much as we can. We feel it's important for us to offer a comprehensive mechanical inspection for our customers, and also to offer a complimentary car wash. The car wash is especially valuable in wintertime with all the salt and sand on the road. These two services do tend to add a little time to a visit, but we understand your concern and assure you that we are constantly working to become as efficient as we possible can. We are very glad to hear that you appreciated the friendliness and professionalism of our staff. Thanks for choosing Honda Barn. It's our pleasure to serve you.

February 06, 2017

Great service Very friendly and professional service dept.painfree experience first time in, and they even washed my vehicle for me. I would definitely recommend to More

by SHORLEANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown, Kevin Delay
Feb 07, 2017 -

Honda Stratham responded

Thanks for your great review! We do our best to make servicing a Honda an enjoyable experience for our customers. Part of that is doing our best to make sure each vehicle that's in for a visit goes back out on the road freshly cleaned. This is especially important in the New Hampshire winter, when sand and salt blanket the cars. Thanks for choosing Honda Barn. It's our pleasure to serve you!

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