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Honda Stratham - Service Center

Stratham, NH

4.8
1,622 Reviews

1,622 Reviews of Honda Stratham - Service Center

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February 25, 2018

Tire pressure warning light This was not a scheduled appointment but my car was promptly accepted into the service area. I was informed the car was already in need of its first More

by KATHLEEN.TREEHOUSETOYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cramer
Feb 26, 2018 -

Honda Stratham responded

Thanks for taking the time to write this very complimentary review, KATHLEEN.TREEHOUSETOYS! We're happy we were able to accommodate your unexpected problem, and that we were able to conveniently work a scheduled maintenance into the same visit. The complimentary car wash is just our way of saying "Thank You for choosing Honda Barn"! We look forward to helping you care for your Honda in the future.

February 12, 2018

Eileen is my hero! Eileen is amazing! I called about 30 minutes before I was supposed to drop off the car because I had discovered I was overbooked and might not be able More

by MMCKINNO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eileen Barry
Feb 12, 2018 -

Honda Stratham responded

Thanks for this wonderful review, MMCKINNO! We understand that our customers have busy lives, and that complications arise in their schedules. We try to be as flexible as possible, so that we might be part of the solution for them, as opposed to another complication. We're glad we were able to get you back on the road quickly, in a nice clean car that's running well. Thanks for choosing Honda Barn. It's our pleasure to serve you!

February 07, 2018

OIl change & tire rotation Quick work & friendly service at a reasonable price. And a free car wash to top it off. Comfortable waiting area. What more could you ask for? More

by JGLACROIX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eileen Barry
Feb 08, 2018 -

Honda Stratham responded

Thanks for this very complimentary review, JGLACROIX! It's important to offer a comfortable environment for our customers who choose to wait while their vehicles are being serviced, and our Complimentary Car Wash is one way we say "Thanks for choosing Honda Barn." It's great to hear it was appreciated!

February 05, 2018

Scheduled maintence I drive a lot for work (35,000 miles per year). I always bring my car to the dealership to ensure repairs are done correctly and with genuine parts. More

by ALIPEARS32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Daly
Feb 06, 2018 -

Honda Stratham responded

Thanks for this great review, ALIPEARS32! We find the Hondas that last the longest are the same ones that get their scheduled maintenance done on a regular basis. One way we make it convenient for our customers to care for their Hondas is by offering online appointments. Once an appointment is made we make every effort to make the visit an efficient and pleasant experience. Thanks for choosing Honda Barn. Loyal customers like you keep us thriving as an independent Seacoast Area business!

January 26, 2018

Really helpful, good service I had a problem with the windshield of my brand new Accord 2018 2.0t Touring. The team at Honda Barn took care of it quickly and they were very helpf More

by GCOSTANZO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Delay, Eileen Barry, Eric Swindell, DAVID APRIL
Jan 27, 2018 -

Honda Stratham responded

Thanks for this vote of confidence, GCOSTANZO! Honda quality is second to none, but occasionally a small defect or problem becomes evident, even after every inspection has been performed. When this happens, our team is determined not to let it affect the excitement and enjoyment of having a new vehicle. We do this by addressing the concern as quickly and conveniently as possible. We're glad we were able to get you back on the road in your new Accord quickly. Thanks for choosing Honda Barn. You're right. The new Accord 2.0t is an incredible car. Enjoy!

January 25, 2018

30,000 mile check up on my 2013 CR-V I scheduled this check up a month in advance as the date approached the ice storm was about to hit the area I was leaving and driving down to. I left More

by Gayle Anderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The three service fellas at the desk Tuesday, Jan. 22, 2018 at 4:00 pm I don't recall their names, please add them for credit too! , Brendan Daly
Jan 26, 2018 -

Honda Stratham responded

Thanks for this wonderful review, Gayle! It seems life is always throwing unexpected twists and turns at us, whether it's ice storms or something else. We try to remain as flexible as possible, so we can help our customers navigate these unexpected turns as easily and conveniently as possible. We're very fortunate to have customers like you, who take the time to express their appreciation for a job well done. It really makes our day! Thanks for choosing Honda Barn. We look forward to serving you in the future!

January 20, 2018

They stand behind their products and their work The Honda battery in my vehicle was only about 14 months old when it died but Honda has a 3 year warranty on batteries so it was (happily) replaced fo More

by donna1957epping
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Daly, Christina Kallelis, Eileen Barry
Jan 21, 2018 -

Honda Stratham responded

Thanks for this great review, donna1957epping! We wish a battery would never fail early, but when it happens the best we can do is make a replacement as convenient and pleasant an experience as possible. We're glad we were able to get you back on the road quickly, with a smile on your face! Thanks for choosing Honda Barn. We look forward to helping you care for your Honda in the future.

January 12, 2018

Service Efficient and courteous I would recommend to others. Very happy about getting a complmentry car wash that was greatly needed with all the snow and sal More

by DONNAGRANT0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Cramer
Jan 12, 2018 -

Honda Stratham responded

Thanks for this glowing review, DONNAGRANT0! We take pride in performing each service efficiently, while maintaining a friendly and welcoming atmosphere in our dealership. While our complimentary car wash is most appreciated in the winter, it's our pleasure to provide one with each service year round. Thanks for choosing Honda Barn. We look forward to helping you care for your Honda in the future!

January 12, 2018

Very friendly and knowledgeable staff Very happy with service received. Waiting area very nice and they even wash your vehicle. They also gave me a free bottle of windshield fluid. Nice su More

by CAHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cramer
Jan 13, 2018 -

Honda Stratham responded

Thanks for writing this very positive review, CAHI! We consider service performed correctly and a clean waiting area to be the minimum required when a customer visits our Service Department. Our friendly and welcoming staff adds value by making sure our customers leave in a clean vehicle, with their windshield washer fluid topped off. It helps our customers get through winter a little more easily, and that's our way of saying "Thanks for choosing Honda Barn". We look forward to helping you care for your Honda in the future. It's truly our pleasure to serve you!

January 03, 2018

Excellent Everyone was extremely pleasant, my oil change was fast and free (because it was my first oil change after purchasing my new car!). Very happy to have More

by SARA.SENTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure
Jan 04, 2018 -

Honda Stratham responded

Thanks for this great review, Sara! We're happy to provide a free oil change, along with our customary complimentary car wash, to every customer who purchases a Honda at Honda Barn. We're glad your first experience with our Service Department was an enjoyable one. We look forward to helping you care for your Honda. Thank you very much... and Happy New Year!

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