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Honda Stratham - Service Center

Stratham, NH

4.8
1,619 Reviews

1,619 Reviews of Honda Stratham - Service Center

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October 16, 2018

Great experience I went in recently for an oil change and I was in and out of there very fast. Also, the employees there are very polite and professional. Nathan, who More

by kim.munson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan
Oct 17, 2018 -

Honda Stratham responded

Thanks for this great review, Kim! It's wonderful to get such positive feedback from a customer who has come to expect great service at Honda Barn after many visits. Thanks for choosing Honda Barn. We look forward to helping you care for your Honda in the future, and we look forward to meeting some of your friends and family!

October 12, 2018

The jury is still out Appointment for 9 am phone call from Laura was told ready in 1 hour, emissions problem displaying, I called back at 2:30 was told my car was next to g More

by Jbean
Customer Service
Recommend Dealer
Yes
Employees Worked With
Laura
October 12, 2018

Grinding My car was “grinding “. Brought it into Honda Barn. Turns out last place I had my oil changed at used the wrong kind of oil. Now per Honda Barns recom More

by samantha2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura, Kevin Delay
Oct 13, 2018 -

Honda Stratham responded

Thanks for this very nice review, samantha2! We're glad we were able to get you back on the road with your Honda running smoothly. One of the benefits of coming to Honda Barn to service your Honda is that we're always mindful of the manufacturer's recommendations and requirements. Thanks for choosing Honda Barn. It's our pleasure to serve you!

October 05, 2018

First visit here for routine service. Top notch friendly service. They were on time and efficient and didn’t try to sell me anything that I didn’t need. I will definitely go back. More

by richardcorsetti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura
Oct 06, 2018 -

Honda Stratham responded

Thanks for taking the time to write this very complimentary review, Richard! It's our goal to make those necessary routine maintenance visits as enjoyable and pleasant as possible, and to keep them quick and efficient. Thanks for the opportunity to serve you. We look forward to helping you care for your Honda in the future!

October 05, 2018

Tune up and Air Filter case work I called ahead with the work to be done. 4 screws that hold the main air filter case together were rusted in place and snapped when changing the air f More

by ROBERTPIOTROWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
not memorable enough to recall
Oct 09, 2018 -

Honda Stratham responded

Robert, not sure what your expectations were. As I understand it, you broke off the screws and only after you could not do it yourself you brought the vehicle to us. Not sure what your expectations were but if we could not get the screws out as you couldn't , replacement is the only option. We needed your approval to order the part as its not a part I normally would stock. You declined. I stand behind the quality of our work 100% and yes when changing out 100k spark plugs, they are VERY EXPENSIVE. Where did we let you down? I am not understanding what your "quality" issue is. Sometimes its better to call and discuss than to leave a bad review. It is usually far more satisfying. Wish you well with your repairs. Linda Murphy

October 04, 2018

Overpriced service I would never have expected to pay over $1200 for brakes! $750 for labor? I will definitely be looking elsewhere for service in the future. More

by Nancy and Ralph
Recommend Dealer
No
Employees Worked With
Other Employees : Kevin Delay
October 01, 2018

Routine Service I had routine service done as well as an inspection. The service advisor was helpful and pleasant and the work was completed within the estimated time More

by silversmithjess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Ditmars
Oct 02, 2018 -

Honda Stratham responded

Thanks for taking the time to write this very complimentary review, silversmithjess! One of the most important things we do for our customers is keeping their routine Service Department visits pleasant and efficient. By making it easy for our customers to care for their Hondas, we can help them extend the useful lives of their vehicles! Thanks for choosing Honda Barn. It's our pleasure to serve you!

September 29, 2018

Friendly environment Good costumer service and friendly environment. They explained the work that needed To be done clearly and scheduled an appointment to take care of i More

by Cris68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ditmars
Sep 29, 2018 -

Honda Stratham responded

Thanks, Cris68! We're fortunate to have a staff of friendly and welcoming people, so creating a comfortable environment comes naturally. We do our best to maintain flexibility in our Service Department so that we can accommodate the schedules and requirements of our customers. Thanks for choosing Honda Barn. We look forward to helping you care for your Honda in the future!

September 29, 2018

Service Excellent customer service, no hassles, and I got what I wanted for my car. 10/10. I would recommend this location for servicing your vehicle. More

by Turbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Paige
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2018 -

Honda Stratham responded

Thanks for this great review, Turbo! We're glad your visit to our Service Department was a positive experience, and we look forward to helping you care for your vehicle in the future. Thanks for choosing Honda Barn!

September 25, 2018

Great Service Every Time I only trust the Honda Barn for our Hondas. Over 250K miles on our 2006 Pilot and over 110K on our 2012 Pilot...all do to their diligence. Thank you More

by AJM
Recommend Dealer
Yes
Employees Worked With
Dan
Sep 26, 2018 -

Honda Stratham responded

Thanks for this great review, AJM! It's a pleasure helping you keep your two Pilots running smoothly. Our loyal customers have learned over the years that if they take care of their Hondas, their Hondas almost always take care of them. Thanks for choosing Honda Barn. We look forward to serving you in the future!

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