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Honda Stratham - Service Center

Stratham, NH

4.8
1,619 Reviews

1,619 Reviews of Honda Stratham - Service Center

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November 07, 2018

100k mile service and state inspection Great service. Friendly people. They diagnosed and fixed a couple of problem I've been having with the car for a while. Car runs good as new now. More

by ralphgh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ditmars
Nov 08, 2018 -

Honda Stratham responded

Thanks for this great review, ralphgh! We're glad that while you were in for your scheduled 100,000 mile service and a state inspection sticker, we were also able to address the nagging problems you had been experiencing with your Honda. We try to make each visit to our Service Department as productive as possible so that our customers need to make as few trips into the dealership as possible. Thanks for choosing Honda Barn. It's our pleasure to serve you!

November 06, 2018

Very positive Quick, thorough and got me in at the last minute Also warned me of a large priced service coming up which was helpful. Thanks for the help . More

by DENNYBYRNE47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Delay
Nov 07, 2018 -

Honda Stratham responded

Thanks for this very positive review, DENNYBYRNE47! We try to do a great job of communicating effectively with our customers. One aspect of that is making them aware of what they can anticipate their vehicles needing in the coming months. That way they can plan for their coming services and maintenance. Thanks for choosing Honda Barn. It's our pleasure to serve you!

November 05, 2018

Positive experience. Accommodating and friendly staff I was fortunate to get in with a last minute appointment. They got me right in; the appointment always seems to take a long time but the staff is grea More

by BOOCHERS55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Murphy
Nov 06, 2018 -

Honda Stratham responded

Thanks for taking the time to write this very positive review, BOOCHERS55! We take pride in maintaining flexibility in our Service Department so that we accommodate the last minute and emergency requirements of our customers. We do our best to move as quickly and efficiently as possible on each job without sacrificing quality and safety. We know that time spent in any waiting area can drag on, so we try to provide a welcoming and comfortable atmosphere. Thanks for choosing Honda Barn. We look forward to helping you care for your Honda in the future!

November 02, 2018

Service Visit I came in for service on my car. They got me in on time, explained everything they were going to do, how much it would cost, and how long it would tak More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Parent
Nov 03, 2018 -

Honda Stratham responded

Thanks for this great review, Anonymous! We do our best to let each customer know what their vehicle needs, what the work will cost, and how long it will take to complete the work. It's great to hear that you appreciate these efforts, and that you appreciate the friendliness and professionalism of our staff, as well. Thanks for choosing Honda Barn. We look forward to helping you care for your Honda in the future!

November 01, 2018

Oil change While everyone is very friendly and the service is good; I will likely not take my car back in for servicing. Received price for changing and insta More

by HONEYDUKES10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2018

Expensive / Poor Communication As I live in Exeter, this is the closest Honda dealership. I have been bringing cars here of and on for almost 20 years. Over time, I have found that More

by HEATHER L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Linda Murphy, Dan Ditmars
October 23, 2018

Laura is awesome! Thank you for fixing our 2005 Odessey! We want to keep it as long as possible because we have kids in college which is expensive! More

by marycarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Parent
Oct 23, 2018 -

Honda Stratham responded

Thanks for this great review, marycarr! College is expensive for sure, and when a family has kids in college it's especially important for them to have a reliable and durable vehicle they can count on. A Honda Odyssey certainly fits that description. We're glad we were able to complete the repair on your Odyssey, and help keep your family on the road to graduation(s)! Thanks for choosing Honda Barn. It's our pleasure to serve you!

October 20, 2018

Great service. The woman who checked me in, was very friendly & pleasant. The work was done in a timely manner. My first service after buying a new HRV, was great. More

by DBMES32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Parent
Oct 20, 2018 -

Honda Stratham responded

Thanks for this very nice review, DBMES32! We're glad to hear your first visit to our Service Department was a positive experience, and we hope you are enjoying your new HR-V! We look forward to helping you care for your new Honda for many happy miles! Thanks for choosing Honda Barn.

October 18, 2018

Honda Pilot Service Manager Donne Paige did an excellent job resolving issues on a service related bill I had. He followed through and ensured I had a loaner car More

by MCASKILLNH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Paige
Oct 19, 2018 -

Honda Stratham responded

Thanks for this great review, MCASKILLNH! We're glad you asked the questions you needed to ask in order to be well informed concerning your Service Department invoice. We always want our customers to understand all charges incurred, and feel that they received excellent value at Honda Barn. We look forward to helping you care for your Honda in the future. Thanks for choosing Honda Barn!

October 18, 2018

Friendly and Quick Service and Fair Price I called on Tuesday, got an appt. on Wed. for break pads. Dropped off my car at 9:30, had car back by 2:00. Used their Courtesy van for drop off and p More

by RCTJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Parent, , Eric Swindell
Oct 19, 2018 -

Honda Stratham responded

Thanks for taking the time to write this very thoughtful and positive review, RCTJR! We're glad we were able to make your visit convenient, quick and easy. It's also great to hear that you feel you received good value and advice on your visit. Our goal is to give our customers the best options we feel are available to them in caring for their Hondas. Thanks for choosing Honda Barn. We look forward to helping you care for all three Hondas in the future!

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