1,619 Reviews of Honda Stratham - Service Center
Well done. I was pleased with the service. I provided a coupon that was not clear on its exclusions and the coupon was not honored. The manager called me to ex I was pleased with the service. I provided a coupon that was not clear on its exclusions and the coupon was not honored. The manager called me to explain and I told him I just suggest that the coupons be clearer. More
Great Service When I brought my vehicle in for service I was greeted right away, the Service Advisor did a great job listening to my needs and following up with me When I brought my vehicle in for service I was greeted right away, the Service Advisor did a great job listening to my needs and following up with me when the work was completed. More
Way over priced Went in for an oil change and asked them to check the brakes to see if I needed new pads. They did the oil change for $32 and said I needed new pads Went in for an oil change and asked them to check the brakes to see if I needed new pads. They did the oil change for $32 and said I needed new pads and rotors in the back. They wanted to charge $616 to replace just the back pads and rotors. Because that's an outrages price I did not have them do the work so they charged me $115 just for looking at it. Another local garage looked at it for free and were 1/3 of the cost for just as good quality parts and labor. I went to Honda Barn because I have a warranty. I will not go back. More
25,000 mile check up and oil change The drop off and pick up was very easy. I am happy with my car and how it feels after the service done. I would love to have the inside cleaned better The drop off and pick up was very easy. I am happy with my car and how it feels after the service done. I would love to have the inside cleaned better but the outside was washed, which I appreciate. Overall this was a simple transaction. More
A pleasure as always Honda Barn is trust worthy and fair. Their staff is friendly and helpful. I travel to Honda Barn even though it is not the closest honda dealership fo Honda Barn is trust worthy and fair. Their staff is friendly and helpful. I travel to Honda Barn even though it is not the closest honda dealership for me. Well worth the extra miles. More
Excellent professional service. I was not sure if my Honda Element needed a battery or starter. Of course I hoped for the battery but of course it was the starter. The service staf I was not sure if my Honda Element needed a battery or starter. Of course I hoped for the battery but of course it was the starter. The service staff ran several tests to rule out the starter ($$$). Ethel Brown kept me apprised of the status of the replacement. Very quick. More
Service with the experts. Any time I have had to have service on my car it is done on time and done right. When they say car will be ready it is and also cleaned in and out. Any time I have had to have service on my car it is done on time and done right. When they say car will be ready it is and also cleaned in and out. More
Two hours for oil change and tire rotation???? Slow service. Had low tire light on dash after service,was fine before that. Was told car was washed but it was not.Very frustrating! Slow service. Had low tire light on dash after service,was fine before that. Was told car was washed but it was not.Very frustrating! More
Just love the staff at the Honda Barn of Stratham This is the third Honda CRV that we have purchased from our Salesman, Bill Bradley. He is such a pleasure to deal with. The entire staff there is ab This is the third Honda CRV that we have purchased from our Salesman, Bill Bradley. He is such a pleasure to deal with. The entire staff there is absolutely wonderful. They stand behind their vehicles even after you drive the car out of the lot and they are always willing to accommodate you. There are never any hassles or pressures to buy a vehicle there. We feel that "Honda Barn" is like family. We want to thank Bill, Bob, Linda, Chris and the entire service department for the wonderful treatment we received this past Saturday when we purchased our new CRV exl. Sincerely, Gary & Diane Doiron More
Don't go, many better options We went there to get some guidance regarding some concerns we were having with the paint on our Odyssey and right off the bat they were not helpful wi We went there to get some guidance regarding some concerns we were having with the paint on our Odyssey and right off the bat they were not helpful with anything nor did they show any concern with the chipping paint. We went to an auto body paint shop and got an estimate of 1800$ which Honda is refusing to pay although this is their paint and paint job. They are not offering any help or concern regarding the problem. They act as though we are lucky to be there rather than them striving to serve us. More