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1,599 Reviews of Honda Stratham - Service Center
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July 30, 2015
Professional, Courteous,Considerate The staff in Service are always considerate of my time and concerns. They will take the time to review and explain whatever concerns/questions I have The staff in Service are always considerate of my time and concerns. They will take the time to review and explain whatever concerns/questions I have. Sales staff is the same way. More
by wave.dave
Verified Customer
July 30, 2015
First visit I went to Honda Barn to have my recalled air bags replaced. I had never been there before. The service was courteous and efficient. They even washe I went to Honda Barn to have my recalled air bags replaced. I had never been there before. The service was courteous and efficient. They even washed my car. I usually use a local mechanic to repair my car, but I will definitely go to Honda Barn to shop when I need a new car. More
by PRISSYJONES1
Employees Worked With
Jeffrey Arnault
July 30, 2015
Air-bag replaced (recall) When I called to schedule an appointment to have my air bag replaced Ethel was very courteous, professional and knowledgeable. Upon arriving at my sc When I called to schedule an appointment to have my air bag replaced Ethel was very courteous, professional and knowledgeable. Upon arriving at my scheduled appointment time, the waiting room was already full, Mark assisted me he also was very courteous and professional. More
by JTWDMW
Employees Worked With
Mark, Ethel Brown
July 30, 2015
Regular maintanence and airbag recall I purchased my 2006 Honda Accord at Honda Barn and it has been serviced there since, except when we have been traveling. The car has 170k miles on it I purchased my 2006 Honda Accord at Honda Barn and it has been serviced there since, except when we have been traveling. The car has 170k miles on it and it still drives like it's new. It's my 3rd Honda Accord and I will never buy anything else. Super service at the Honda Barn. I missed the fresh fruit that was available in the waiting room in the past as I am an early morning customer. Please bring fresh fruit back. Thanks! More
by CINDYBROWN.NH
Employees Worked With
Jeffrey Arnault
July 29, 2015
Great customer service I took our 2006 Honda Ridgeline in for a routine oil change and was advised of the air-bag recall. The part was ordered and the defect taken care of I took our 2006 Honda Ridgeline in for a routine oil change and was advised of the air-bag recall. The part was ordered and the defect taken care of within days. Very proactive team. More
by RVIOLA0115
Employees Worked With
Jeffrey Arnault, Ethel Brown
July 29, 2015
Service on 2012 HOnda As always Jeff treated me as a good customer and maybe his only customer. The service area was busy but the time spent to have my vehicle serviced wa As always Jeff treated me as a good customer and maybe his only customer. The service area was busy but the time spent to have my vehicle serviced was not an issue. Everything done was explained in detail. Good Service. More
by dave6
Employees Worked With
Jeffrey Arnault
July 29, 2015
A simple oil change. Service came with a smile as always, even washed the car for me and the young lady who took my money was very pleasant too! Service came with a smile as always, even washed the car for me and the young lady who took my money was very pleasant too! More
by blanephotography
Employees Worked With
Jeffrey Arnault, Ed Neale
July 29, 2015
Recall part I came to the dealership on July 27th for a recall item (air bag replacement). When I arrived, I was informed that the replacement part had not arriv I came to the dealership on July 27th for a recall item (air bag replacement). When I arrived, I was informed that the replacement part had not arrived yet, and I would have to return at a later date after the part had finally arrived. What bothered me was that they could have save me a round trip from Portsmouth by simply calling me that morning to say the part wasn't in yet. Since my appointment was at 10:30am, it would have been easy to check and make sure the part was there that morning. When I eventually go for the replacement part, I will let the service manager know that they wasted my time and gas that morning by not having the courtesy of calling me ahead of time. Dennis Souto More
by DENSOU
Employees Worked With
Ethel Brown
July 29, 2015
very good No further comment at this time, all was very good. Suggestion; That a PRINTED, recommended service list, based my vehicles mileage and service his No further comment at this time, all was very good. Suggestion; That a PRINTED, recommended service list, based my vehicles mileage and service history, be given for next service appointment. More
by DJDCENTRAL
Employees Worked With
Jeffrey Arnault
July 29, 2015
Satisfied Happy with the service and the treatment I received thank you to Ethel brown and the people who worked on my car have a nice day Happy with the service and the treatment I received thank you to Ethel brown and the people who worked on my car have a nice day More
by plb0063
Employees Worked With
Ethel Brown
