Honda Stratham - Service Center

Check your lug nuts after service here Dealt with Ethel at the service desk, very pleasant. Had the oil changed and standard service along with paying for a tire rotation and balance. Dealt with Ethel at the service desk, very pleasant. Had the oil changed and standard service along with paying for a tire rotation and balance. Got home and found the lug nuts loose on wheels. One lug nut was ready to fall off. I'll be calling the service dept to address this Monday. Good Job, Service Tech! What should have been an easy service is now a problem. More

Was amazing job they did. The process time was great they did the service in great time I would go there again to have service done again on the car. The process time was great they did the service in great time I would go there again to have service done again on the car. More

Excellent experience! My experience at this appointment was as I have come to expect at the Honda Barn...prompt, courteous, and excellent communication. I have had the plea My experience at this appointment was as I have come to expect at the Honda Barn...prompt, courteous, and excellent communication. I have had the pleasure of dealing with most of the associates in the service department, this time with Ethel Brown, who was extremely helpful and kept me continually informed of the progress on my car. A++++ More

Service work on my CR-V I brought my vehicle in for service 8-12-15, had to have my rear brakes, rotors, & pads replaced and this was a good experience for me. I've worked I brought my vehicle in for service 8-12-15, had to have my rear brakes, rotors, & pads replaced and this was a good experience for me. I've worked with Donnie and Jeff in the passed with my 2004 CR-V that I purchased @ Honda Barn in Stratham and also had serviced there. Brandon Daly is the new man and he tries every hard to do a good job and in my opinion he's great. Thank you for taking care of my vehicle another happy customer. Donna Marie Femino More

Honda CR-V Repair This started off to be a very bad experience, being told that my brake pads needed repairing to the tune of $650 dollars. This, on a leased CR-V with This started off to be a very bad experience, being told that my brake pads needed repairing to the tune of $650 dollars. This, on a leased CR-V with only 30,000 miles on it. I refused to pay this amount and said I would turn the car in first. I very much felt like I was being taken. That is outrageous and caused a great deal of personal stress. In the end, after fighting this, doing some research, and causing me to exhibit some behaviors that I don't like to see in myself, Honda picked up the tab on this repair, calling it "good will". Excuse, me, I pay enough of this car every month, so I don't really consider it "good will". I have not been happy with Honda's maintenance service - it's always one more thing, one more expense in addition to regular 5,000 mile oil changes and tire rotation. The reason I lease a car is so that, if it is a good product, it should not need such repairs within the three year lease period. Something as a widow, I do not wish to deal with. It seems that as a lease car, just as being a landlord, it is the "landlord's" duty to pay for any repairs on the property he or she owns. That being said, the only good part of this experience was the young man who waited on me at the service desk when I took the car back for the service. His name is Brendon, and he was very polite, patient, kind, calming and respectful to a woman who clearly was on the edge. I am deeply grateful to him, and hope that Honda will recognize his efforts. The jury is still out as to whether I will lease another Honda in February when this lease expires, or go back to a Toyota Rav 4 on which I never had to have such repairs with the 3 or 4 that I leased. I recently heard of someone who leases a Camry for $99 a month, no maintence expense. This Honda was the first car I leased on my own, but I am learning what to look for and be aware of, so we'll see. More

Speedy Service My car was serviced and back to me in 4 hours & that included the replacement of 2 airbag inflators. Everyone I dealt with was efficient and plesant. My car was serviced and back to me in 4 hours & that included the replacement of 2 airbag inflators. Everyone I dealt with was efficient and plesant. More

It was fast and just what I had asked them to do Repair done quickly, car washed which was so nice and I was on my way home. Pleasant waiting room. The woman who waited on me was so pleasant and frie Repair done quickly, car washed which was so nice and I was on my way home. Pleasant waiting room. The woman who waited on me was so pleasant and friendly. More

I had a great experience with Honda Barn The ser vice department was very helpful and prompt when my needed it's 60k work. The service department was helpful in making a new key for me for a The ser vice department was very helpful and prompt when my needed it's 60k work. The service department was helpful in making a new key for me for a fraction of the price of reordering a new key. More