Honda Stratham - Service Center

Oil change - Tire Rotation This was the first time using this service department. I bought a 2015 and got the first oil change free. Took it in for oil change and they suggest This was the first time using this service department. I bought a 2015 and got the first oil change free. Took it in for oil change and they suggested I get the tires rotated. I agreed. The cost for tire rotation was $39.99. which is outrageous. My appointment was for 330pm and I got there at 315. They said it would be ready at 430. I did not get my vehicle back until 510. No one even came out to explain what was taking so long. I was just sitting there waiting. When the told me it was ready on the bill they had charged me for the oil change and tire rotation. That took another 7 minutes to correct. Will not be bringing my vehicle back for service there. More

Replace window rain visor Missing parts on visit, not able to complete service. Had to take time off to come down during the week to complete. The service personnel where good Missing parts on visit, not able to complete service. Had to take time off to come down during the week to complete. The service personnel where good at handling the situation. More

Hub Cap Over all service was very good however I had a good size black mark on one of my hub caps.Also a oil base all over the hub cap and a small chip . I w Over all service was very good however I had a good size black mark on one of my hub caps.Also a oil base all over the hub cap and a small chip . I was able to get the mark off the hub cap along with the oil. I called and i am bringing the car back today to show the service man the small chip. Thank You Tony Espinola More

Excellent, courteous and friendly We have had nothing but positive experiences with Honda Barn service. They always find a way to fit us in if we have a problem and take care of any o We have had nothing but positive experiences with Honda Barn service. They always find a way to fit us in if we have a problem and take care of any of our concerns and routine maintenance in a very pleasant, efficient and courteous manner. Couldn't find anything bad to say about them. More

service routine jeff was the man!! he was in early and my paperwork ready and called me with updates and when completed. nice guy. was great to get real excepti jeff was the man!! he was in early and my paperwork ready and called me with updates and when completed. nice guy. was great to get real exceptional customer service for a change. will be back . like the service hours.. More

Pit-Stop I easily arranged an appointment that meshed well with two existing appointments. We were going to be traveling, so I wanted to make sure the tires w I easily arranged an appointment that meshed well with two existing appointments. We were going to be traveling, so I wanted to make sure the tires were inflated properly even though they are new. The odometer - which is now in one of the computers is closing on 40,000 miles. Thanks for the FREE coffee! I had two cups with a change of oil and filter. I am slightly befuddled by the way the IMA works, but do enjoy 45.9 mpg OVERALL since our purchase, ... and really seeing 100mpg while either driving on the Interstate, or in moving traffic in the city! It rides well! Passenger's Unsolicited Testimonial! LOVE our car. Service was reasonable, and I got some assistance with the back seat latches, which I have had trouble releasing. I tested a Prius, but it rode like a tank. More

Appreciative They did a good job with a difficult problem to diagnose, came up with a solution which we are trying, and willing to go back to the drawing board if They did a good job with a difficult problem to diagnose, came up with a solution which we are trying, and willing to go back to the drawing board if it doesn't work. I appreciated the courteous and capable assistance. More

Positive Experience My car was booked in for new front brakes and all went smoothly until they discovered I needed something else which doubled the expected cost. They d My car was booked in for new front brakes and all went smoothly until they discovered I needed something else which doubled the expected cost. They did give me a loaner car and made sure my car was ready in time for an important event I could not miss which went a long way to calming me down. Brendan was the poor guy who had to deal with me and he was very sympathetic. I'd recommend the Honda service center to anybody. More

Good experience Told me things I needed to have done. My service was for yearly inspection as required. Now have reached 150,000 miles so he gave me a report of service needed. I will call when ready fo My service was for yearly inspection as required. Now have reached 150,000 miles so he gave me a report of service needed. I will call when ready for service More