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Honda Stratham - Service Center

Stratham, NH

4.8
1,601 Reviews

1,601 Reviews of Honda Stratham - Service Center

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November 29, 2023

Very attentive explained service and estimated cost work done timely Everything was done well mounted and balanced 4 tires perfect! More

by Ricksimon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Honda Stratham responded

Ricksimon, we're glad to know you had a positive experience with our service team at Honda Stratham. We always aim for clear communication and timely work! Thanks for the feedback.

November 16, 2023

Good service and helpful. Good service and helpful. Good service and helpful. Good service and helpful. More

by gordonwx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Honda Stratham responded

Hey Gordon, thank you for the 5-star rating! We're glad to know you found our service at Honda Stratham helpful. We look forward to serving you again! Safe travels! Sincerely, Honda Stratham Stratham, NH www.HondaStratham.com

November 16, 2023

We brought two of our CR-Vs in at two separate times for a recall. The service department provided excellent friendly communication . Kinky concern was when U called the service representative back, the cal More

by Bobsue1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Paige
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Honda Stratham responded

We appreciate your feedback and are glad to know our service department provided excellent communication. We apologize for the confusion about Donny - we'll work on improving internal communications. Thanks for choosing Honda Stratham! Sincerely, Honda Stratham Stratham, NH www.HondaStratham.com

November 14, 2023

This was my first time at this dealership getting an oil change and tire rotation. When leaving my tires did not feel secure. I think the price for an oil change and tire rotation is incredibly high. Won’t More

by mdasilva143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donnie Paige
2.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Gardner
2.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Allen
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Honda Stratham responded

We're sorry to read about your experience and concerns regarding tire security and pricing. We strive for top-notch service, so it's disappointing to know we didn't meet that mark during your visit. I'd appreciate a chance to discuss this further with you if you're willing - please reach out at your earliest convenience. Thank you, Eric Swindell - General Manager - 603-580-4025

November 09, 2023

Great, friendly people. However, I was in for a recall. My dash has permanent marks left in it. Trash was on the floor and my glove box looked like I was in a small accident More

by peterlhess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea
Nov 10, 2023 -

Honda Stratham responded

Peter, I'm sorry to read about your experience. It's clear we didn't meet the standards of service and care that we aim for during your visit. We would like to address these issues with you directly and work toward a resolution. Please reach out at your earliest convenience. Thank you, Eric Swindell - General Manager - 603-580-4025

November 09, 2023

Very accommodating. polite ,explained everything would do and had done. What I needed to do in the future.very pleased.will surely come back for next maintenance.thank yo More

by Dotothy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Honda Stratham responded

We're glad to know you had a positive experience at Honda Stratham! We look forward to seeing you for your next maintenance visit. Safe travels until then! Sincerely, Honda Stratham Stratham, NH www.HondaStratham.com

November 04, 2023

Adeptly diagnosed and resolved the problem with my vehicle in a short amount of time. Provided excellent customer service and accommodation. More

by Kayak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Honda Stratham responded

We're glad to know our team at Honda Stratham was able to diagnose and resolve your vehicle's issue efficiently. Thank you for acknowledging the excellent customer service provided, we appreciate it! Sincerely, Honda Stratham Stratham, NH www.HondaStratham.com

November 03, 2023

Zachary was an excellent Service Manager…. He took my 2013 Pilot in with a very difficult issue and got it fixed correctly and in a timely fashion. The service shop was incredibly busy and Zac More

by Actnbill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The mechanic who found my mis-timed engine
Nov 06, 2023 -

Honda Stratham responded

We're glad to know that Zachary and the team were able to assist with your Honda Pilot! Thanks for the support and please don't hesitate to reach out if we can be of service again in the future! Sincerely, Honda Stratham Stratham, NH www.HondaStratham.com

November 02, 2023

Zach is very hospitable and makes it his mission that the customer needs are met. He lets you know what services are necessary and what can wait for another time. More

by Brenda.burkeelder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Paige
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Honda Stratham responded

Brenda, we're glad to know Zach provided you with great service at Honda Stratham. We always aim to keep our customers informed and satisfied. Thanks for your feedback! Sincerely, Honda Stratham Stratham, NH www.HondaStratham.com

October 31, 2023

I recently brought my 2022 Honda Pilot in for service and it was a smooth experience. The service rep was very professional and straightforward. More

by davidosh2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Honda Stratham responded

Hi David! We're glad to know that your recent service visit for your 2022 Honda Pilot at Honda Stratham went smoothly. Thanks for the positive feedback! Sincerely, Honda Stratham Stratham, NH www.HondaStratham.com

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