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Honda Stratham - Service Center

Stratham, NH

4.8
1,601 Reviews

1,601 Reviews of Honda Stratham - Service Center

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November 28, 2015

My car was taken care of efficiently and accurately Everyone at this dealership from the management on down is dedicated toward ensuring the customer has a quality experience. My car was cleaner when I More

by wackieworld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Soucy, Ethel Brown
Nov 30, 2015 -

Honda Stratham responded

What a nice compliment. Thanks for taking the time! Sometimes it is the little things like adjusting tire pressure and cleaning a car that make the big difference. Not everybody notices, but our team in service tries to do the little things every time. It is rewarding when someone as thoughtful as you takes the time to let us know you caught us doing our job well. We hope to earn your confidence for years to come!

November 26, 2015

Great place Went in for service was able to get an appointment right away. Was called when car was ready to be picked up, explained what they did always asked i More

by suecookx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Nov 30, 2015 -

Honda Stratham responded

Thanks for the vote of confidence! We are glad we were able to get your service done promptly. That's always the goal. We're even more glad to hear that this is a repeated experience with us. We look forward to seeing you for your next service. We hope you had a great holiday!

November 25, 2015

Well done Staff is friendly and efficient. The recall was performed quickly and there was no pressure to address other issues then and there. I appreciated the More

by SMHERTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave April
Nov 30, 2015 -

Honda Stratham responded

Thanks for the compliment! We are committed to getting all recalls done as quickly and efficiently as possible. We hope people that come in for the recall enjoy their experience enough to make us their regular service provider. We hope you enjoyed your holiday!

November 22, 2015

Recall Service was very prompt with scheduling an appointment and very professional in dealing with my recall. I would recommend the Honda Barn to a friend. More

by planglois25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Nov 24, 2015 -

Honda Stratham responded

Thanks for the compliment, Pat! We are glad you got your recall addressed promptly. We hope you enjoy your vehicle for many, many miles to come. Happy Thanksgiving!

November 21, 2015

Airbag Recall I had an appointment to replace the airbag inflators but while they were working they found other things that needed attention. I ended up waiting fo More

by AMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Nov 22, 2015 -

Honda Stratham responded

Thanks for the vote of confidence, Amy! When people come in for the airbag inflators to be done, sometimes they haven't been to a dealership in a while and we notice things that should be addressed in order to drive safely (and/or extend the life of the vehicle). It's good that you had the time to address things immediately while you waited. If time doesn't allow for waiting you can always ask when would be a good time to drop it off and perhaps get a loaner. Happy thanksgiving!

November 21, 2015

Excellent service with good explanations of required auto services and repairs. Unfortunately, the computer system was down, so I was not able to obtain an official st More

by mbadelia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethel Brown
Nov 22, 2015 -

Honda Stratham responded

Thanks for the compliment on the way your visit was handled! Computers are great tools, but they do have hiccups from time to time. If you call back during service hours, we should be able to research your airbag status over the phone in just a few minutes. Happy Thanksgiving!

November 20, 2015

Airbag inflator replacement The Honda Barn did a nice job of replacing the inflators. They were there early to accept the vehicle and late to let me pick up. They were very nice More

by MAULLFOUNTAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I did not get the name of the man in service
Nov 20, 2015 -

Honda Stratham responded

Thank you for taking the time to let us know you appreciated the treatment you experienced in our service department. We are glad you found us helpful and convenient. In addition to our evening hours, you can always call ahead, then drop your car off for service the next day using our "night drop off" lock-box. We strive to be the first place that comes to mind when you think of great Honda service. HappyThanksgiving!

November 20, 2015

recall experience. I was there for a recall of airbags. I was treated v3ry kindly and taken care of immediately.the repair was done in a timely manner and in addition my More

by BARBFORSTER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeffrey Arnault
Nov 22, 2015 -

Honda Stratham responded

Thanks for taking the time to share your experience! We find a lot of our customers appreciate that car wash and vacuum when they come in for service. Not many people have spare time to do it themselves regularly, so making us a regular service stop gets two things accomplished at once. We hope your travels are trouble free and wish you a Happy Thanksgiving!

November 19, 2015

Service was fast and Kevin was very nice. They washed my car which was also a nice bonus. Thanks for the great experience. Happy Thanksgiving. More

by ABARYIAMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Delay
Nov 19, 2015 -

Honda Stratham responded

Thank you for taking the time to pay Kevin and our service team a very nice compliment. It is our goal to wash and vacuum every vehicle that comes in for service. We look forward to seeing you at your next scheduled service. Happy Thanksgiving to you, too!

November 19, 2015

My last 5 Vehicles were all new Hondas' Kevin was exceptional in keeping me informed about the status of my recall maintenance of my airbag on my 2006 Element. He was very friendly and infor More

by SEACOAST27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Delay
Nov 19, 2015 -

Honda Stratham responded

Thanks for coming in to get your airbag recall done. We want all of those done as quickly as possible. Thanks also, for taking the time to pay us a nice compliment. Five Hondas in a row is an impressive number. We are glad to hear you intend to buy number 6 at Honda Barn. Happy Thanksgiving!

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