Honda Stratham - Service Center

Exceeded expectations Came in for oil change, tire rotation. They recommended replacement of 2 air filters (cabin, engine); I consented. They estimated price. Work finished Came in for oil change, tire rotation. They recommended replacement of 2 air filters (cabin, engine); I consented. They estimated price. Work finished as promised and in time. Charged me considerably less than estimate. Car washed to boot, some cleaning inside (at least dash wiped). Really impressed and pleased. Thank you! More

Excellent The people in the service department were very helpful and friendly. I was not kept waiting and all services were explained to me!! The employee that The people in the service department were very helpful and friendly. I was not kept waiting and all services were explained to me!! The employee that I dealt with was Jeffrey Arnault ..It was so nice to be greeted with a smile and helpful attitude. More

great The Stratham Honda Barn has always been the "Best"! I am a repeat customer and will always remain a customer. By the way, Virginia-Lee is the one wh The Stratham Honda Barn has always been the "Best"! I am a repeat customer and will always remain a customer. By the way, Virginia-Lee is the one who interacts with Honda Barn and she is the reason we go to Honda Barn. I went to Salem a few years ago and she was livid! She is the one who is writing this letter! Jeff is very caring and smart. Virginia-Lee McCaddin More

Recall, lof, rotate. My auto start was working fine when I dropped the car off. I was told it would have to be schedule for another appointment to get it fixed. Please My auto start was working fine when I dropped the car off. I was told it would have to be schedule for another appointment to get it fixed. Please contact me so we can have this issue taken care of. The starter still opens and unlocks the doors. Please call. More

Very satisfied Having purchased 3 cars throughout the years from Honda Barn has been a satisfying experience each time..They continue to treat us as valued customers Having purchased 3 cars throughout the years from Honda Barn has been a satisfying experience each time..They continue to treat us as valued customers plus continue their excellent service in every way..We are greeted very fairly with terrific customer service each and every time.. Thank you Honda Barn More

Car inspections and beyond! Both of our cars require December inspections. Getting along in age we find it challenging to affix the stickers for the new year to our license plate Both of our cars require December inspections. Getting along in age we find it challenging to affix the stickers for the new year to our license plates. We also find it difficult to reach inside to clean the film off our windshield periodically. Both were done for us will smiles. When I got into my car, the floor had been meticulously vacuumed. Above and beyond and very much appreciated. Thank you! I also took the opportunity to look at the new Pilot with next year in mind. More

Usual Great Service Dealing with the Honda Barn has always been pleasant. The work is done quickly and correctly, never had to bring a car back because something was no Dealing with the Honda Barn has always been pleasant. The work is done quickly and correctly, never had to bring a car back because something was not done right the first time. Waiting area is clean and comfortable. The courtesy van service is always available for those who need it. thank you Honda Barn. More

Quick and easy I went in to have an airbag recall taken care of and have my transmission fluid changed. It took them less time than they guessed and the bill for cha I went in to have an airbag recall taken care of and have my transmission fluid changed. It took them less time than they guessed and the bill for changing the transmission was less than some other service shops. Overall I was very happy with their service. More

12/15 visit I think your service department is either understaffed or overbooked. It shouldn't take a week to get an appointment for an oil change. Once you fin I think your service department is either understaffed or overbooked. It shouldn't take a week to get an appointment for an oil change. Once you finally get to the dealership, it shouldn't take over an hour and a half for the oil change, balance and rotating, and removal of a nail from the tire. This is my third or fourth visit to the service department and it's just very slow. I'm a busy working mom and my disposable time is almost non-existent. I don't want to spend it sitting in uncomfortable waiting room chairs. I will say that everyone I've dealt with is very nice. I just wish the service was faster. They also forgot to reset the 'Oil Life' feature. It still says 30%. So how can I trust that the oil change was even done? More

As Expected I called to make an appointment for an oil change and tire rotation for the following week, and they were able to offer me an appointment for that day I called to make an appointment for an oil change and tire rotation for the following week, and they were able to offer me an appointment for that day! I opted for the next day, but I was thrilled to be able to get the service done in a timely fashion. When I came in for my scheduled appointment, they confirmed the service that I wanted to have performed and gave me a written estimate. The work took about an hour and 15 minutes. The representative came out and went over all the paperwork, apologized for the length of time that it did take. I was able to check out with the cashier without any problems. More